| Author |
k800i screen turns white when using handsfree |
jms2367
Joined: Jun 13, 2003
Posts: 302
From: The Philippines
PM |
the other day, i was driving most of the time hence i have to use the wired handsfree ofteb. it is so annoying that for about 3 times, the phone's display just turns completely white during a call. turning it off with the power key is not possible. i have to remove and then reinsert the battery. could this be a hardware problem?
what could be the problem? my phone's firmware is already the latest. any ideas?
|
|
|
sitnet
Joined: Jun 30, 2008
Posts: 325
PM |
I've had this prob before but it happend when I turned on the phone, maybe its the same thing. I had it repared at vodacom and they told me it was a virus, but that was hard to believe because I formatted the whole phone and mem card before I had it repaired. It worked again after the repair, but it started doing the same thing after a while. I updated the firmware (although it was the newest I said update anyway) and it was fine from their on.
[ This Message was edited by: sitnet on 2008-07-01 08:09 ] |
strizlow800
Joined: Aug 23, 2006
Posts: > 500
From: Macedonia, Skopje
PM |
Which firmware you have in your phone?
Older firmwares containing bugs can cause problems like yours... You can try master reseting the phone or flashing the firmware... See here:
http://www.esato.com/board/viewtopic.php?topic=156090
download firmware from www.4shared.com
|
jms2367
Joined: Jun 13, 2003
Posts: 302
From: The Philippines
PM |
my phone is already cid53. i can only update via seus. when attempting to update via seus, it always says that i already have the latest software installed.
my firmware is already R8BF003
EROM: R3A022 |
extent26
Joined: Dec 09, 2007
Posts: 36
PM |
the white screen is a known problem, some people i know with the same phone have also had this. my phone turns white and resets at least once or twice a week when being used. I still dont have a memory stick, i used to think it reset when it ran out of memory, but i think it may be random. My k800i is using the last official release, R1KG001.
|
jms2367
Joined: Jun 13, 2003
Posts: 302
From: The Philippines
PM |
Now it's not only the white screen syndrome of the K800i that is giving me problems.
When I woke up this morning, the phone is totally dead. It will not turn on, and it will not charge. I brought it to the service center and they said that it is a software problem. they said that they are offline at the moment and it will take about two days to have my phone fixed. |
jms2367
Joined: Jun 13, 2003
Posts: 302
From: The Philippines
PM |
the repair center said that it is not software, something's wrong with the phone. |
jms2367
Joined: Jun 13, 2003
Posts: 302
From: The Philippines
PM |
and it will take about three weeks to have it repaired, |
strizlow800
Joined: Aug 23, 2006
Posts: > 500
From: Macedonia, Skopje
PM |
If you have CID53 phone it doesn't mean that it can be updated only with SEUS... You can use Far Manager and JdFlasher plugin which has CID53 DB2020 flashing support. See this tutorial:
http://www.esato.com/board/viewtopic.php?topic=170737
download firmware from http://www.4shared.com 
_________________
 Sony Ericsson software/hardware support!
Phone Flashing Tutorial (DB2020 CID49/51/52)
[ This Message was edited by: strizlow800 on 2008-08-24 09:45 ] |
jms2367
Joined: Jun 13, 2003
Posts: 302
From: The Philippines
PM |
unfortunately, the SE center here said that it is not a software problem. they took it to their main repair center. no update yet as of this time, |
strizlow800
Joined: Aug 23, 2006
Posts: > 500
From: Macedonia, Skopje
PM |
Well ok then... I still think it is software problem. It can be hardware related also... The handsfree contacts may be making some unwanted contact with the motherboard or whatever... It happens a little hardware issue to make big problems like this, you know. 
|
jms2367
Joined: Jun 13, 2003
Posts: 302
From: The Philippines
PM |
Thanks, I just hope that my phone be repaired soon. even if the k800i's display is not that bright, it is still way better than the display of my nokia 6680 which i am forced to use again. |
strizlow800
Joined: Aug 23, 2006
Posts: > 500
From: Macedonia, Skopje
PM |
Of course. K800 might be only 262l display, but it uses vivid colors. In most cases is far better than many nokia phones displays.
|
|
|
Posted: 2008-06-29 04:05
Sony Ericsson software/hardware support! 
