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USB modem completly crashed pc help |
Bonovox
Joined: Apr 13, 2008
Posts: > 500
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Today i went and bought a 3UK usb modem. Set it up and it connected fine. Then on screen it said ANTI VIRUS CHECK but i clicked on DONT SEND. I dont have anti virus on pc but anyway its completely crashed my pc. Now all i get is my desktop wallpaper with no icons and when i switch it on it just says file corrupted please re install but i cant it just does nothing. The modem is ok still picking up a signal its just the pc is dead. Its a very old pc. Please help if anyone knows whats to do. |
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Cycovision
Joined: Nov 30, 2003
Posts: > 500
From: England
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How old is this old PC of yours?
If it's running XP service pack 1 or below then that could easily cause problems, regardless of what the minimum specs for the card might say.
Also, what does the "virus scan" message look like? Is it clearly from the modem manufacturer's software or maybe a well-known antivirus company like Norton or Mcafee? Or is it from somebody you've never heard of?
Because one possibility is that you might have had a virus / malware app on there already and it's been lying dormant until you connected to the internet which sprung it into life?
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paul101
Joined: Mar 26, 2007
Posts: > 500
From: first to last
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you dont have an anti-virus on your pc?? 
edit: screen shot of virus popup thing??
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[ This Message was edited by: paul101 on 2008-06-14 21:30 ] |
Bonovox
Joined: Apr 13, 2008
Posts: > 500
PM |
Well i never had anti virus on there cos its the first time i had internet on it. Im going to buy new laptop soon. Anyway i really cant tell where its come from the message it pops up when first booted up and asks me to re install the modem but its not possible. Sorry im probably not helping my neighbour has just popped round to help he is an expert with pcs. Will report back. Sorry. |
Bonovox
Joined: Apr 13, 2008
Posts: > 500
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Reporting back to say its now working. Its the first time i ever used mobile broadband and once up and running it works very well. Got the modem from 3 store for 50 quid. I aint got a clue what went wrong all i know is my neighbour fixed things. Thanks. |
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Posted: 2008-06-14 21:19
