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Author Constant freezing
spark
T68 gold
Joined: Jan 01, 2003
Posts: 4
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Posted: 2003-01-01 15:36
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Hi, I'm having problems with my T68m -- it keeps freezing when i try to do _anything_! It turns on ok, but then if i press any button, the phone freezes (have to take the battery out to turn it off). If i plug the charger in it also freezes. Also, if the phone is off and i plug the charger in, the phone turns on (and then freezes) instead of staying off and "charging only".

If anyone can help at all it would be much appriciated!!!
Cytech
G900 Brown
Joined: Feb 19, 2002
Posts: > 500
From: Stockholm, Sweden
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Posted: 2003-01-01 15:39
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not much you can do... bring it to a servicepoint... sounds as it is either a software error or a memory fault.
spark
T68 gold
Joined: Jan 01, 2003
Posts: 4
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Posted: 2003-01-01 15:50
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Doh! I preume nothing's open today so i'm phoneless (
jalu
W550 red
Joined: Oct 25, 2002
Posts: > 500
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Posted: 2003-01-01 16:48
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You'd be surprised, I think.

o2 shops are open at least.

Jalu
_________________
t68i + hbh 20 + mca 20 = Land

[ This Message was edited by: jalu on 2003-01-01 15:53 ]
XBone
P800 no flip
Joined: Dec 11, 2001
Posts: 176
From: BE / Switzerland
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Posted: 2003-01-01 16:52
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I had the same problem after an occasional drop of my T68m... Sent it in for service, the fixed it for free (it was the SIM-holder).
Good Luck
And take care you don't get any of the R5Axxx software... My phone had some serious bugs with that...
jcpsad
W800
Joined: Oct 15, 2002
Posts: > 500
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Posted: 2003-01-01 17:01
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its the software!
www.photos.panelo.com
www.panelo.com
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www.pbalive.panelo.com
jellyellie
P1
Joined: Dec 27, 2002
Posts: > 500
From: England
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Posted: 2003-01-01 17:35
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take it back; when did you buy it?
www.jellyellie.com
spark
T68 gold
Joined: Jan 01, 2003
Posts: 4
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Posted: 2003-01-01 19:19
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It's about 9 months old (so still under warrenty) and it's from the Carphone Warehouse (which is closed today). Can't tell what the software version i have is (cause it freezes...) but it was updated in about October last year.

I just don't want to lose the 200-ish phone numbers (or to be without a phone for the x days it'll take them to fix it [looking around for my trusty 5110:) ]).....

Do i need to specially ask them not to upgrade the firmware to R5A? (is that the newest release?)
jellyellie
P1
Joined: Dec 27, 2002
Posts: > 500
From: England
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Posted: 2003-01-01 19:22
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carphone warehouse have software to back up your sim card but i dont know if it would work if your phone freezes.
www.jellyellie.com
Cytech
G900 Brown
Joined: Feb 19, 2002
Posts: > 500
From: Stockholm, Sweden
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Posted: 2003-01-01 19:25
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Quote:

On 2003-01-01 19:19, spark wrote:
It's about 9 months old (so still under warrenty) and it's from the Carphone Warehouse (which is closed today). Can't tell what the software version i have is (cause it freezes...) but it was updated in about October last year.

I just don't want to lose the 200-ish phone numbers (or to be without a phone for the x days it'll take them to fix it [looking around for my trusty 5110:) ]).....

Do i need to specially ask them not to upgrade the firmware to R5A? (is that the newest release?)



you will not loose the numbers during a normal upgrade (latest is R6A012).. but... if the phone still freezes after they have upgraded it, there isn't much to do to save your numbers in the phone...
2tangy
T68i
Joined: Oct 26, 2002
Posts: 459
From: UK
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Posted: 2003-01-01 20:08
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I thought R5D007 was out around October time wasn't it?
Cytech
G900 Brown
Joined: Feb 19, 2002
Posts: > 500
From: Stockholm, Sweden
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Posted: 2003-01-01 20:12
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Quote:

On 2003-01-01 20:08, 2tangy wrote:
I thought R5D007 was out around October time wasn't it?



yes it was released in october
spark
T68 gold
Joined: Jan 01, 2003
Posts: 4
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Posted: 2003-01-02 14:56
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Ok, turns out i get free insurance with my Orange contract so they're sending me a replacement phone tomorrow morning. (Which means i lose all my stored numbers/msgs/etc )

Just wondering if anyone knows why my current phone doesn't have the Orange logo at the bottom even tho it came with an Orange contract (it just says "T68")?

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