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Author help.W960i screen not working
ssjowowo
W960
Joined: Jun 18, 2004
Posts: 63
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Posted: 2008-05-12 16:20
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i just got my phone from my side pocket and i noticed that the screen is not working at all. the buttons, backlight and everything work fine but the screen remains completely blank. the touch screen was working. i could hear the click sound it makes when you press on it. but after a while the touch screen wouldn't work either. did anyone have the same problem? I'm thinking of reinstalling the firmware and see if this fixes the problem but i first want to know if anyone had the same problem and how they fixed it. thanks
jakontil
Xperia X10 White
Joined: Jun 28, 2004
Posts: > 500
From: Changi, Chatswood, Cikarang
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Posted: 2008-05-12 16:37
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have u tried to switch it off and back on again?

i have seen where screen isn't working when touched
ssjowowo
W960
Joined: Jun 18, 2004
Posts: 63
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Posted: 2008-05-12 16:56
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yeah i did that several times but every time it's the same. i even got the battery off for half an hour but still the problem is there
AD
P1
Joined: Aug 25, 2005
Posts: > 500
From: UK
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Posted: 2008-05-12 17:07
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Sounds very hardwareish to me, particularly as it went wrong in your pocket - could just be a loose screen connector onto the mainboard - if your brave enough, open it up and reseat the connectors - if not then take it for repair.
ssjowowo
W960
Joined: Jun 18, 2004
Posts: 63
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Posted: 2008-05-12 17:13
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yeah i know it sounds like a hardware problem. i might actually do that and see what happens
AD
P1
Joined: Aug 25, 2005
Posts: > 500
From: UK
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Posted: 2008-05-12 18:54
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Have a guitar plectrum or similar handy as it's very useful for prising the casings apart on SE phones without dammage good luck!!
bathers
T68 gold
Joined: Jul 11, 2004
Posts: 9
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Posted: 2008-05-13 12:04
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Howdy.

Mine has done this twice now - first time I had to take it back to Vodafone and second time it just started working again on its own. I've been told that it's a software issue (even though it seems like a hardware one).

Suggest you run the SE update service and re-install the formware (see if you can do a backup first although you may struggle without control over the screen).

Good luck.
ssjowowo
W960
Joined: Jun 18, 2004
Posts: 63
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Posted: 2008-05-14 02:32
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I opened it last night and guess what..the screen and touch screen cables were loose from the mainboard. i just pushed them in and everything was working fine. they may became loose from any hits or shocks
AD
P1
Joined: Aug 25, 2005
Posts: > 500
From: UK
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Posted: 2008-05-14 21:23
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Or it could be that they were never properly attached in the first place - I've read several posts here that seem to indicate a flexible aproach to quality control.....
Sh0rt
Model not set
Joined: May 16, 2008
Posts: 2
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Posted: 2008-05-16 05:30
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Damn dude! i'm facin the same problem and it pisses me off ! there is no such a store repairs Sony Ericsson near to me! how did ya open the phone and fix the cables?

[ This Message was edited by: Sh0rt on 2008-05-16 04:31 ]
tranced
LG Nexus 4
Joined: Jan 19, 2006
Posts: > 500
From: Santo Domingo, wonDeRland
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Posted: 2008-05-16 05:42
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On 2008-05-16 05:30:31, Sh0rt wrote:
how did ya open the phone and fix the cables?
try to find it here:

http://www.formymobile.co.uk/disassembly.php
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Sh0rt
Model not set
Joined: May 16, 2008
Posts: 2
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Posted: 2008-05-16 08:11
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thanks man but, i didn't find my phone ! w960 !
ssjowowo
W960
Joined: Jun 18, 2004
Posts: 63
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Posted: 2008-05-18 11:35
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you can try this page here. they have all service manuals for the latest se models as well as disassembly videos

http://www.indo-services.com/[....]isassembly-assembly-video.html


EDIT: sorry just realized that the forum needs you to be registered and have more than 3 posts to access the download links. the first time I visited this page that wasn't the case. so anw this is the link to the rar file containing everything you will need

http://rapidshare.com/files/91814812/W960_CSPN.rar

[ This Message was edited by: ssjowowo on 2008-05-18 10:38 ]
masster
W960
Joined: May 02, 2008
Posts: 11
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Posted: 2010-04-28 07:24
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I have the exact same problem.
LCD display is 'kinda' lit (meaning you can see that only in total darkness) but no image is displayed.
I disassembled it successfully, reattached connectors in place... BUT nothing changed. SAME issue.

Do you have any other ideas?
Other than smashing it and never buy any SE phone... which I am about to do.
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