| Author |
P1i stopped sending SMS |
jellyellie
Joined: Dec 27, 2002
Posts: > 500
From: England
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Howdy doodle guys
So I've had my P1i since January now. It's actually the first SE I've had that I'm not really very happy with, just so many little things that bug me. To top it off, over the past week it's decided to stop sending text messages.
At first, I would send a text and it said SMS sent. The messages were received by my friend or whoever. However, the phone put the sent message into the Outbox not the Sent Messages, so it kept trying to send it again every 3 minutes. The result? The recipient received the same message every three minutes, until I deleted it from the outbox. On one occasion a friend received a text 64 times... it was a kinda embarrassing message to receive 64 times as well... one of those ones where I plucked up the courage to send it. Ha.
So anyway, now when I send a text, it doesn't even do that - it just says SMS send failed, puts it in the Outbox, and nothing ever gets through to my friends/colleagues.
I've tried everything... SMS centre number, set to send via GSM not GPRS, O2 even sent me a new SIM card.
Any ideas, or is it time for SE repair centre? (I'm within 12 months and have insurance anyway but it's just the bloody hassle... and I'm going away on Friday and need it for the trip... arghh.)
Merci d'avance.
www.jellyellie.com |
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pwwn3d
Joined: Jul 31, 2007
Posts: 82
PM |
It's probably worth giving the phone a master reset before taking it in as it may well resolve the problem. Before doing so do make sure to backup everything on the phone's memory (contacts, sms, images etc that are stored on the phone itself) as everything on it will be lost otherwise! |
Tony_
Joined: May 09, 2008
Posts: 2
From: Manchester, England
PM |
I've had this issue over the past couple of days- spoke to 02 support.
Turn it back on, try a different handset, etc.
They reckon it's my sim card, but just charging the phone now in case it's a firmware issue.
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Red_Rach
Joined: Jan 20, 2004
Posts: 424
From: Manchester, UK
PM |
I'm not sure how charging the phone will help with this kind of issue
T68i - T610i - K700i - 6230i- D600 - W800i - K800i - N95 - KU990 |
Tony_
Joined: May 09, 2008
Posts: 2
From: Manchester, England
PM |
Oh, my bad- didn't explain.
Phones needs charging before I can update the firmware.
Hello by the way, where in Manchester are you from? I'm in Salford.
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Red_Rach
Joined: Jan 20, 2004
Posts: 424
From: Manchester, UK
PM |
I'm in Ashton which i just outside Manchester really 
T68i - T610i - K700i - 6230i- D600 - W800i - K800i - N95 - KU990 |
allmond10
Joined: Sep 12, 2005
Posts: 5
From: Manchester
PM |
Hi, I`ve also been having the same problem with my P1i on O2 over the past few weeks. After many many hours speaking to O2 I have still not found a solution although i`ve thought that it was fixed on several occasions, it wasnt. I`ve now sent over 1500 txts in the past 2 weeks, of which i`ve been charged for(temporarily apparently) and only just worked out that the problem is outbox related. Some people have had the message 450 times!
I think that the phone is not receiving a 'success' signal from the network and so trys to send the message again, eventually it finds its way into sent. I`m going to try a master reset tonight provided that SE's update software behaves and i`ll let you know if it works or not. |
allmond10
Joined: Sep 12, 2005
Posts: 5
From: Manchester
PM |
I used the sony ericsson update service last week to completely format and restore the phone to its original settings. I`ve not had the problem again in the past few days so i`m guessing that everythings fixed. The only problem is that all data on the phone was lost. I did make a backup but i expect that restoring it will re-apply the corrupt settings again. Using activesync allowed me to restore my contacts though.
Hope that helps.
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basoost
Joined: Apr 15, 2004
Posts: 154
From: UK
PM |
Have had the same problem for a few weeks, suddenly I couldn't send any text messages. Tried everything (checked settins, reset, new firmware, etc.) but nothing helped. Could receive messages OK, 'sms send failed' everytime I tried to send one.
As a last resort I tried sending the text using the full international phone number (+44077XXXXXXXX) and suddenly it's working again. I don't know if it was a corruption in my phone book or anything else, but at least it's working, maybe it will be useful for anyone.
Still strange that it stopped working for no apparent reason..... oh well.
T10 - T65 - T300 - T610 - P800 - K800 - P1i |
parasluco
Joined: Oct 09, 2007
Posts: 50
From: Toronto
PM |
I've had this issue since day one with the P1. It happens after one of two reasons. Either there are a lot of messages stored on the phone, 1000+ on inbox for example, or corruption with the messages program. Either way, it always fixes for me when I run SEUS. Make sure you back up though. |
sigea
Joined: May 05, 2008
Posts: 218
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I faced this issue of "SMS send failed, after having 1000+ SMSes in my inbox and about 2000+ in my sent folder.
Never bothered to delete thinking the fone had unlimited capacity to store SMSes
I have deleted all smses in it as of now, from all folders.
My question is, is there any way to counter the SMS send failed problem without having to do a Master reset?
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Posted: 2008-05-07 21:42
