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Author 02.co.uk also gets a Customer Forum
Miss UK
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Posted: 2008-05-02 03:09
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Seems the Blue network 02 have copied Vodafone's success with there's Highley useful eForum!

So if you are a Customer of these or need some advice then you can also contact them through there if you wish to do so!

the link as below:
http://customerforum.o2.co.uk/viewforum.php?f=17

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[ This Message was edited by: Miss UK on 2008-05-02 02:12 ]
Daedalus85
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Posted: 2008-05-02 10:36
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I bet it'll be filled up with n00bs asking "whn does teh 32gB 3g Iphone come out plzzz?!"
My opinions on this forum are that of my own and not of the company I work for.
shanespencer
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Posted: 2008-05-02 10:54
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It isn't so far.
mswallis
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Posted: 2008-05-02 11:59
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The O2 forum has been active since about a week before the iPhone release in November.
Bonovox
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Posted: 2008-05-02 21:11
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Ah this will come in useful.
Miss UK
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Posted: 2008-05-02 21:16
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theres alot of questions on there but hardley any 02 staff answering there questions, it doesn't look very professional compared to Vodafones forum neither

An "Apple" a day keeps the Doctor at Bay!
Daedalus85
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Posted: 2008-05-02 23:32
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I smell a promotion oppourtunity here for me, given how much time I spend on here anyway

Might have a snoop tomorrow
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Miss UK
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Posted: 2008-05-03 01:06
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James how obsurd I was thinking about you earlier becoming a Administrator for that place too
An "Apple" a day keeps the Doctor at Bay!
Miss UK
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Posted: 2008-05-03 01:31
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Yes he's qualified to handle it,
I just feel sorry for some of them when he bits back ahem Greggy,
with the 10min cut off thing

Now now James Calm down dear it's only a commercial
An "Apple" a day keeps the Doctor at Bay!
Daedalus85
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Posted: 2008-05-03 09:01
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lol I know, my tounge can be a little sharp
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Greggy
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Posted: 2008-05-03 11:21
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well youl be no good same as 99% of the o2 staff. u dnt know that payngo has a 10minute cut off when downloading. and b4 you start i had a long chat with the contract gprs team and they confirmed it.

This message was posted from a N73-1
Daedalus85
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Posted: 2008-05-03 18:05
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Either way, it's only you whos getting it


And to be honest, I'd rather speak to O2 cs than Three, Voda or Orange customer service. having dealt with all of them, their pretty shite.
My opinions on this forum are that of my own and not of the company I work for.
Miss UK
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Posted: 2008-05-04 00:46
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James, Vodas online over the phone cs are however the stores are acceptable mindyou after saying that there eFORUM staff no alot more and provide better cs! How much did 02 buy the Millenium dome for or the rights to sell the iPhone?! Cos they've gone downhill somewhere lately my pal even has said the same I class them with 0range over data now mindyou both are alike getting!
An "Apple" a day keeps the Doctor at Bay!
Daedalus85
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Posted: 2008-05-04 10:35
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Well dunno about you but I usually get through to O2 after the first 3 or 4 rings. If you don't, hang up and try again.
My opinions on this forum are that of my own and not of the company I work for.
Miss UK
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Posted: 2008-05-05 05:21
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I used to always get thru quick even on my mothers landline when registering sim cards which they had sent out

the old Cellnet PAYG was a joke though I was pt on hold and took 30 mins lol still couldn't grumble back then 5p texts on "U" who mema's that?
An "Apple" a day keeps the Doctor at Bay!
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