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W960i - Update Service "Identification Failed" |
5H4K
Joined: Nov 28, 2004
Posts: 148
From: England
PM |
I am correctly re-inserting the battery, holding down "C" and then plugging it into the USB cable. I release "C" as prompted, then a few seconds later it gives me the "ID failed" error message.
Any ideas??
[ This Message was edited by: 5H4K on 2008-04-24 21:12 ] |
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svippe
Joined: May 29, 2005
Posts: 55
From: Sweden
PM |
Ensure yourself that you are using the right cable, and that is the DCU-65. |
5H4K
Joined: Nov 28, 2004
Posts: 148
From: England
PM |
I've tried that, as well as the cable that came with my W900i. I don't know what DCU that is, though. The SE site says to use a DCU-60 cable, though. |
AD
Joined: Aug 25, 2005
Posts: > 500
From: UK
PM |
Is there a different usb port on your pc that you can try? Switching USB ports has been a fix for communication errors for several people. If possible use one that's on a different USB root hub, ie. one thats located in different place on your computer. |
5H4K
Joined: Nov 28, 2004
Posts: 148
From: England
PM |
I've been trying a port at the front of my PC. I'll try one of the rear ports. Also, I didn't any of the PC suite or drivers installed, which I am reinstalling now. |
5H4K
Joined: Nov 28, 2004
Posts: 148
From: England
PM |
I've installed all the software, and tried a different port. Still no luck! |
AD
Joined: Aug 25, 2005
Posts: > 500
From: UK
PM |
master reset the phone? |
5H4K
Joined: Nov 28, 2004
Posts: 148
From: England
PM |
i thought about it. I've backed everything up, but I can't back the texts up, although I'm not too fussed about them. Would it really make any difference?
This phone was fine at first. After the first month or so, things started going wrong and not a single application has installed or not been able to update it!!!! |
ayejatt
Joined: Dec 15, 2005
Posts: > 500
From: Hong Kong
PM |
even a update will clear all the messages...so worth a try for reset
[+34,-0] esato+se-nse, 63 Trades SEs: SO905iCS White/Gold, C905, C902,  595, 810i, 850i, 880i, 890i, 900ix4, 910i, P990i, Z610i Blue, z610i Black,K800i,K550i,K610 |
5H4K
Joined: Nov 28, 2004
Posts: 148
From: England
PM |
I did a master reset and even that didn't help! Great!
The other issue is my phone doesn't receive texts messages anymore so I need to update it. Otherwise it'll need sending off under warranty.
[ This Message was edited by: 5H4K on 2008-04-25 14:10 ]
Edit: The master reset has made the texts work again. But I still want to update it.
[ This Message was edited by: 5H4K on 2008-04-25 14:13 ] |
stingfler
Joined: Apr 20, 2007
Posts: 41
From: Pto. Pta.. Republica Dominican
PM, WWW
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Ohh MEn ! THis Phone is a Shitt..!! |
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Posted: 2008-04-24 22:12
595, 
