| Author |
w890i - 'inactive sim' |
>500
Joined: Jan 24, 2006
Posts: > 500
PM |
hi all
am getting the 'inactive sim' msg on my w890i. My phone was workingt fine until midnight last night, and had a missed call at about 2.30am, so i dont know when it stopped working, some time this morning obviously.
Ive tried turning the phone off, removing and reinserting the sim, but still says inactive.
I did get a letter on the 11th from my network saying bill was overdue, pay or be blocked, though i paid it the day i got that letter, and it would have cleared by now, so i dont see why they would bar my service.
What can i do now, i can think of 2 things, master reset, or call my network.
any other suggestions?
cheers
edit: although when i press the volume button in the main screen, when it gives you the phone status, my number still appears  now even though i saved that as my number in the contacts option, it doesnt usually appear unless that sim is in there.
gonna call my network now, i think thats the problem!
_________________
May the  be with you!
[ This Message was edited by: >500 on 2008-04-14 23:49 ] | |
|
masseur
Joined: Jan 03, 2003
Posts: > 500
From: Sydney, London
PM |
definitly call the operator as they should clarify this immediately
I doubt very much that master reset or anything else you can do yourself will sort this
the timing also suggests an operator intervention in my experience
|
>500
Joined: Jan 24, 2006
Posts: > 500
PM |
just got off the phone to Optus, turns out they did bar my phone! Will have access to it again soon!
O, they also told me my upcoming bill is $715aud (335gbp)  
I have about $650aud worth of credit to use per month, works out to about 10hrs of calls, turns out i made 32hrs worth of calls, something must have gone wrong. Though, they cant do any thing about it 
i think a fundraiser is in order 
|
masseur
Joined: Jan 03, 2003
Posts: > 500
From: Sydney, London
PM |
hmmm....
I was with Optus from when they started having moved from what was then the only choice, Telecom Australia (now Telstra), but in recent years Optus have gone way down hill and I moved back to Telstra and so I can understand your pain.
telecom australia was well known for its non-customer service orientated service (I persoinally queued for 2 hours just to notify them of my change of address pre-internet days) but since competition came in, and also partial privatisation, they have much improved and while living overseas I have had large bills paid late but have experienced no such issues of disconnection which is good since I have 4 sequential excellent numbers (gained in the first days of digital mobile) for my family.
trust me, port to Telstra and you won't be dissapointed
|
>500
Joined: Jan 24, 2006
Posts: > 500
PM |
i know i went over my cap, didnt think i went over that much i mean, id know if i went over by 12hrs.
looks like ill need an extension on this bill then 
you can lock this thread mass if you like
| |
|
Access the forum with a mobile phone via esato.mobi
|
Posted: 2008-04-15 00:46
