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Forum > Sony Ericsson / Sony > General > W910i Call Problems Please Help

Author W910i Call Problems Please Help
DjHenderson
Model not set
Joined: Apr 08, 2008
Posts: 2
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Posted: 2008-04-08 22:41
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I have the w910i for about 3 weeks, the problem i'm having is i cant hear people through the earphone thing on the phone i have to put it on speaker to talk to anyone,they can hear me , i just cant here them . I was going to send it back but i want to see if anyone can recommend how to fix it because i need the phone just now. please help , i have tried the frimwire updates , nothing works
bustamo
W610 Orange
Joined: Jul 01, 2006
Posts: 16
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Posted: 2008-04-09 15:47
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Best thing to do is exchange it if you bought it from a shop OR contact sony ericsson and they should give you a freepost address for a warranty claim. Make sure you send it Recorded or special delivery then it'll get checked and sent back quicker.

[ This Message was edited by: bustamo on 2008-04-09 14:47 ]
strizlow800
G900 Brown
Joined: Aug 23, 2006
Posts: > 500
From: Macedonia, Skopje
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Posted: 2008-04-09 20:29
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If raising the volume and changing firmware don't help, the best solution is to return the phone to the shop you bought it and get it replaced with new one...
Sony Ericsson software/hardware support!

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