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Author K850i severe problems !
Richginge
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Joined: Mar 24, 2008
Posts: 2
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Posted: 2008-03-24 11:25
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For some reason, as of two days ago, when people phone me I cannot hear them and they cannot hear me, its dead.
Therefore my mobile phone... aint really a mobile at all without this working.

I updated to the new firmware and still the problems occurs....
The problem is:
* I can hear the sound when i press a button
* play back music works ... everything works
*** someone phones phones me and I hear nothing and they cannot hear nothing.
* I go into the Service -- > Service Settings
test everything, all works even the speaker works correctly, apart from the earphone which doesn't work. (no sound).
After I test the earphone, then the speaker doesn't work and all playback of music will fail and no sound will come from the phone.... even when I try the "speaker" or the "earphone" test it does nothing... not even dispalys the blue bars for sound volume level.. just does nothing when I select it.

So I take battery out of the phone and then reinsert, start phone up again, and sound works again... but still no voice/sound when I make a phone call, and if I check the earphone test it'll display the blue bars but then no sound, then after that when i try it againn it does as it did beforee... so on..

Any ideas, it sounds like a software bugto me yet I have updated to the latest Firmware and it has done nothing.

Oh and when I test the microphone it records sound and I can hear the playback, very weird.

Anyone have any ideas, would be greatly appreciated.
Thanks
RMB
sandy4464
C905 Black
Joined: Jun 24, 2006
Posts: 156
From: Leicester
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Posted: 2008-03-24 11:50
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I had a problem similar to that a couple of months ago. i tried to make a call, and the earpiece wouldn't work, i thought i was going to have to send the phone back.

I then tried applying some pressure to the top of the phone, and the earpiece crackled in and out of sound, i did that a couple more times, and its seemed to have worked again since.

Don't know if thats much help, but i guess you can give it a go.
My Phone Collection: Nokia 3510, SE Z600, SE W800i, SE W850i, Nokia 3550, Nokia 7373, Nokia N93i, SE S500i, SE K850i, iMate Jam, SE C702, SE W980, SE C905, Apple iPhone 16GB Black
Richginge
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Joined: Mar 24, 2008
Posts: 2
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Posted: 2008-03-26 07:53
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I have tried that and I heard nothing, not even crackling !!
Any other suggestions would be greatly appreciated.
Thanks
sandy4464
C905 Black
Joined: Jun 24, 2006
Posts: 156
From: Leicester
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Posted: 2008-03-26 08:08
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One thing you could try is to re-update the firmware, just use SEUS, and click update anyway.

If its a software problem, that might help.
My Phone Collection: Nokia 3510, SE Z600, SE W800i, SE W850i, Nokia 3550, Nokia 7373, Nokia N93i, SE S500i, SE K850i, iMate Jam, SE C702, SE W980, SE C905, Apple iPhone 16GB Black
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