| Author |
Problem with Logos Unlimited |
sickntired
Joined: Dec 28, 2002
Posts: 3
PM |
Is anyone having trouble contacting the people at Logos Unlimited? I have purchased a log from them but am having trouble using their ericsson client. The server returns an error saying unknown user name.
Steve at Logos Unlimited said he would check to make sure that everything was set up correctly on his end but have heard nothing since 12/23/02 despite multiple emails. Is he just ignoring me? Should I file a complaint through Paypal? Just doesn't seem right not to respond for almost a week.
[ This Message was edited by: sickntired on 2002-12-28 06:46 ] |
|
|
2tangy
Joined: Oct 26, 2002
Posts: 459
From: UK
PM |
Well it is the christmas break still for some people. I'm sure he'll get in touch with you soon.
Also, the server that you connect to doesn't acutally belong to him, it's based somewhere in Thailand and belongs to someone else. So, if some goes wrong on the server (like username gets messed up etc) then Steve has to try and contact the people over in Thailand to resolve it. That itself could take a while so please be patient with him  |
sickntired
Joined: Dec 28, 2002
Posts: 3
PM |
He responded finally and everything is okay now! |
2tangy
Joined: Oct 26, 2002
Posts: 459
From: UK
PM |
Good.... just goes to show that you should be more patient in future... especially when there's a seasonal break/holiday/vacation happening |
|
|
Posted: 2002-12-28 07:44
