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Forum > Sony Ericsson / Sony > GPRS, WAP, MMS and Email setup > W910 unable to send SMS but can receive

Author W910 unable to send SMS but can receive
scaglifr
T68 gold
Joined: Aug 31, 2005
Posts: 59
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Posted: 2008-03-23 12:48
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My wife has a W910 on UK voda, all fine till a few days ago. Now she can send and receive MMS and receive SMS but is _unable_ to send SNS (they just sit in outbox). Of possible relevance there is a message in "Drafts" which cannot be deleted. Any suggestions most appreciated.

Cheers

F

UPDATE : If I connect the phone to an off-line PC and use the SE PC suite to instruct the phone to send an SMS then the message got sent fine. But after disconnecting the original problem of unable to send remains.

[ This Message was edited by: scaglifr on 2008-03-23 12:14 ]
stubaw
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Joined: Mar 23, 2008
Posts: 6
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Posted: 2008-03-23 12:54
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My girlfriend has a similar problem on her 6210c, on 3. 3 uses the vodafone network (and others) so so that could be your problem
menace1234
W910 Black
Joined: Sep 16, 2006
Posts: 37
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Posted: 2008-03-23 13:20
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Check network provider, ask if there are any faults with the account.
Check sms center settings, Call up customer service and confirm the center number.
If all else fails, MASTER RESET the thing, it'd revert to factory settings. Check settings and setup.

If you've tried all above and no results, then best to pop into where you brought the handset from and ask them if they can help.

_________________
... i smile at utter chaos.

[ This Message was edited by: menace1234 on 2008-03-23 12:21 ]
stubaw
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Posted: 2008-03-23 14:11
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Hmm thats a weird one...
In the meantime she could possibly use this. I havent tested this myself but have been told that it works well.
Muhammad-Oli
Sony Xperia Z
Joined: Jun 13, 2004
Posts: > 500
From: The NZ of L
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Posted: 2008-03-28 11:18
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Whoa, anyone else seeing this page all wack?
This message was posted in the mail
2008, 2009, 2010 Best Australasian Member.
DarkKrypt
Sony Xperia S
Joined: May 15, 2007
Posts: > 500
From: Melbourne,Australia
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Posted: 2008-03-28 11:23
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On 2008-03-28 11:18:09, Muhammad-Oli wrote:
Whoa, anyone else seeing this page all wack?


indeed... lol a post to the far right lol
also follow menace1234 steps
also when you go in store get a replacement w910 because i doubt theyll be able to help you, they'd just make you call customer service again which you probably would have already done - and then you can tell them that! didnt even help.

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[ This Message was edited by: DarkKrypt on 2008-03-28 10:25 ]
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