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O2's Data Plans and Unlimited options |
Mr Miyagi
Joined: Mar 28, 2005
Posts: > 500
From: UK
PM |
Looks like O2 have done it again with the amazing O2 web bolton options they are doing. Which you can either get foc on a tariff or get it for £7.50 a month. Unlimited internet usage, its not restricted to a fair usage policy like t mobile web n walk, or vodafone web option.
Looks like O2 is back where it belongs with data. and if you dont have a data option then unlimited browsing on a daily basis will not cost you more than a £1 similar to t mobile i believe.
They have got rid of the 200mb option on the old O2 web bolton for O2.
Even the tariffs are amazing, giving you unlimited texts, landline calls etc. as the name says it is unlimited, no subject to fair usage policy with that either.
Looks like O2 have knocked every other network out of place in the UK and will continue to do so with these plans. No wonder they best network in the UK and have the highest customer base in the UK.
and the broadband service has been rated number 1 by thinkbroadband  |
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darrengf
Joined: Dec 21, 2003
Posts: > 500
PM |
I 2nd That
And also there were voted the no one for customer care too.
Which i have to agree with
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jcwhite_uk
Joined: Feb 18, 2004
Posts: > 500
From: Dorset, UK Phone:Xperia Z1
PM, WWW
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* Fair usage of 2000 minutes per month applies to O2 Calls Freedom and a 2000 text per month fair usage applies to O2 Text freedom.
Checkout my photos at My Website"Duct tape is like the force. It has a light side, a dark side, and it holds the world together." |
Mr Miyagi
Joined: Mar 28, 2005
Posts: > 500
From: UK
PM |
On 2008-02-01 19:47:26, jcwhite_uk wrote:
* Fair usage of 2000 minutes per month applies to O2 Calls Freedom and a 2000 text per month fair usage applies to O2 Text freedom.
that needs to be updated and changed on the website. call cust services they will advise you it is unlimited and no fair usage applies.. |
p900 lover
Joined: Jan 08, 2004
Posts: > 500
From: London
PM |
Im well happy i waited for this, i remember saying this in a thread (will try and find it)
Now i just need to go to o2 and get my w960 |
p900 lover
Joined: Jan 08, 2004
Posts: > 500
From: London
PM |
On 2008-01-23 18:38:09, p900 lover wrote:
Somethig like a o2 to o2 unlimited calls bolt on, not sure how true it is jsut heard it from a mate who works at o2. cant be 100%sure tho
Unlimited Web Bolt On will mean at best speed right? So if there is 3G i will get that speed? |
5nak3
Joined: Oct 22, 2007
Posts: 364
PM |
Wait I have an o2 contract which has 600 minutes but i got this in Oct.
Does that mean i cannot use the new unlimited web bolt on despite the website claim of "if you have over 600mins one of the bolt ons are free" (or words to those effect) because i got my contract in Oct and am not a new customer? |
fatreg
Joined: Jul 26, 2003
Posts: > 500
PM |
On 2008-02-01 19:26:46, Mr Miyagi wrote:
Even the tariffs are amazing, giving you unlimited texts, landline calls etc. as the name says it is unlimited, no subject to fair usage policy with that either.
that has to be propgranda... there is no way on Gods green earth they would offer unlimited and mean it... unlimited data could cost O2 1000s and 1000s of £s....
with a 3G phone, you can in theory download at 32K/s, thus giving you 112mb of data an hour, that caned 247 would equate to 79Gb of traffic.... O2 would never let that happen.... they after all have to pay for the data transfer...
as for texts.. we won't go there.... I could easily hook up a phone to my PC, create a gateway and post that online.. resulting in millions of texts a month.. again, O2 won't allow this....
or are there Ts and Cs involved? in which case, you wanna read them VERY carefully....
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Mr Miyagi
Joined: Mar 28, 2005
Posts: > 500
From: UK
PM |
@ fatreg the fair usage policy is replaced by the term "excessive usage policy" If O2 thinks you are way using too many sms or calls or data than the average person. They will call you to discuss the usage, they will not bar you or remove that service, but they will ask you to try and lower the usage down a little and if the customer repeats the same usage after the warning, O2 has the right to remove that option away from your account.
@p900 lover, unlimited usage at the best speed available in your area. so if your area has 3g coverage then at 3g speed, if your handset normally picks up edge then at the edge speed.
@5nak3 if you are on a 18 month contract, then you can simply ask to be switched to the updated tariff at the same price your own if its £35 a month or more your tariff then you can pick whatever free option you want, weather that is internet/sms or o2 to o2 calls or whatever. But you need to ask to be switched to the updated new priceplan to get this.
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5nak3
Joined: Oct 22, 2007
Posts: 364
PM |
Lovely, tomorrow I'll be getting in contact with the nice people at o2 customer services and get me the unlimited data bolt on 
If all goes to plan, o2 will have themselves an extremely happy customer...if not well, I'll blame Esato for my disappointment as if I hadn't been reading the posts I would have never known about it. |
Mr Miyagi
Joined: Mar 28, 2005
Posts: > 500
From: UK
PM |
On 2008-02-01 22:28:41, 5nak3 wrote:
Lovely, tomorrow I'll be getting in contact with the nice people at o2 customer services and get me the unlimited data bolt on
If all goes to plan, o2 will have themselves an extremely happy customer...if not well, I'll blame Esato for my disappointment as if I hadn't been reading the posts I would have never known about it.
as long as your an O2 direct customer and not one who has signed up via CPW and you asked to be placed onto the new 18 month tariff and get the free web bolton which will replace any longweekend or o2 to o2 or unlimited texts you might have on your plan.. Then it should be ok. |
Greggy
Joined: Feb 04, 2004
Posts: > 500
PM |
All this unlimited data is ok. But they still have a 10minute download cut off when downloading files
This message was posted from a WAP device |
Mr Miyagi
Joined: Mar 28, 2005
Posts: > 500
From: UK
PM |
what ten min cutting off time u talking about when downloading? I and everyone I know on o2 have never experienced that. And I download all the time |
Miss UK
Joined: Jan 11, 2003
Posts: > 500
PM |
On 2008-02-01 19:32:04, darrengf wrote:
I 2nd That
And also there were voted the no one for customer care too.
Which i have to agree with
when was that then?
cos my worst experience with them was cancelling my contract!
An "Apple" a day keeps the Doctor at Bay! |
Mr Miyagi
Joined: Mar 28, 2005
Posts: > 500
From: UK
PM |
On 2008-02-02 00:04:57, Miss UK wrote:
On 2008-02-01 19:32:04, darrengf wrote:
I 2nd That
And also there were voted the no one for customer care too.
Which i have to agree with
Miss uk. Just because you had a bad experience with a retentions advisor does not mean all advisors are giving bad customer service. If that was the case why are 18 million customers still with o2. Having being the network with the highest customer base in the uk as well as having been voted best call centre in the uk last year which is the o2 Bury call centre. So please dont generlise all of o2 with a bad experience u had with one advisor
when was that then?
cos my worst experience with them was cancelling my contract!
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Posted: 2008-02-01 19:26
