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Author Natwest Card Reader! *x!
Nanu
Sony CMD MZ5
Joined: Feb 18, 2006
Posts: > 500
From: Warrington, UK
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Posted: 2008-01-23 23:06
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Has anybody got one of these bloody things that restrict you from carrying out online transactions?

I am trying to set up a few payments and it is asking for me to use the card reader, so I get it out of my top drawer follow all the instructions give it the code, in return it gives me one back and in turn I give it to the pc then the pc rejects it! and locks me out!

I must admit they have got this sewn down tight fraud wise if the *"()!*£** owner of the card and bank account can't even carry out the transaction!!!!




haynesycop
Z800
Joined: Mar 10, 2004
Posts: > 500
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Posted: 2008-01-23 23:13
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Wow never even knew about this what is it like your own chip and pin reader machine like they have in shops.

I know in work natwest cards can be dodgy i.e they seem to decline alot even when customers have money in their account. Doesn't seem to happen with other banks.
Nanu
Sony CMD MZ5
Joined: Feb 18, 2006
Posts: > 500
From: Warrington, UK
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Posted: 2008-01-23 23:19
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It is to cut down on online fraud but all it is doing is frustrating the life out of me!

For me the idea of doing internet banking is to do it any where any time!! not any more you now have to carry your card and card reader around with you to carry out certain transactions, only it doesn't work any how so what's the point in carrying it around?

Everything Natwest are doing ATM is really annoying me, I have Business managers I can NEVER get in touch with and an inept online service! and the Business bank charges are extortionate!

Alliance and Leicester here I come!
haynesycop
Z800
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Posted: 2008-01-23 23:36
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The adverts obviously lie then!



Hope you get it sorted, Mum moved from Lloyds to Alliance & Leicester and is pretty happy with them.
Nanu
Sony CMD MZ5
Joined: Feb 18, 2006
Posts: > 500
From: Warrington, UK
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Posted: 2008-01-23 23:42
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Worst of it is, because our maud works for them and we have a joint account, when I ring up actionline they won't talk to me as I have a business account and a staff account so I actually pay more than a normal non business customer for less service! no go figure that one out!!

A & L offer free business banking so I may transfer to them but I hate moving banks!
haynesycop
Z800
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Posted: 2008-01-23 23:44
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I guess with a business account it's more hassle changing but if the service will be better then you know what you have to do.


p900 lover
W960
Joined: Jan 08, 2004
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From: London
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Posted: 2008-01-24 00:37
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Im with Barclays and have had one of these for like 6 months,, never had a problem so maybe try and phone there 'help' number?





[ This Message was edited by: p900 lover on 2008-01-23 23:38 ]
Miss UK
Apple Iphone 5
Joined: Jan 11, 2003
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Posted: 2008-01-24 02:01
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Do Lloyds TSB have those?
I wouldn't mind one as I like to know how much ive in my account more then just a Friday via text message.

it certainley would come in handy too!

Nanu im sorry your experinceing probs with your I hope you get it sorted anyway!
An "Apple" a day keeps the Doctor at Bay!
fatreg
T66 pink
Joined: Jul 26, 2003
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Posted: 2008-01-24 08:04
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Yeah Barclays have them too.. called a pinsentry machine...

supposed to work fine, so have a baby at Nat West Nanu
Nanu
Sony CMD MZ5
Joined: Feb 18, 2006
Posts: > 500
From: Warrington, UK
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Posted: 2008-01-24 08:31
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On 2008-01-24 00:37:46, p900 lover wrote:
Im with Barclays and have had one of these for like 6 months,, never had a problem so maybe try and phone there 'help' number?

[ This Message was edited by: p900 lover on 2008-01-23 23:38 ]


You wouldn't believe how many times I have rang their "Help Line" and it's still a pile of inconvenient shite!
Daedalus85
K750
Joined: Apr 23, 2007
Posts: > 500
From: Suffolk, UK
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Posted: 2008-01-24 08:52
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It's sort of known across the country from what I gather, that Natwest is the shittest high street bank there is. I've literally not heard anything but bad things about them from other people.
My opinions on this forum are that of my own and not of the company I work for.
methylated_spirit
P900 no flip
Joined: Jul 07, 2004
Posts: > 500
From: Bonnie Scotland
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Posted: 2008-01-24 10:35
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Royal Bank of Scotland lads, service is second to none, and their online banking is a joy to behold.
Hello, Scroto!

U.G.L.Y. You ain't got no alibi, you ugly!
Nanu
Sony CMD MZ5
Joined: Feb 18, 2006
Posts: > 500
From: Warrington, UK
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Posted: 2008-01-24 18:57
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On 2008-01-24 10:35:29, methylated_spirit wrote:
Royal Bank of Scotland lads, service is second to none, and their online banking is a joy to behold.



That being the very same Royal Bank of Scotland that actually own Natwest??
fatevdestiny
K850 Blue
Joined: Oct 22, 2007
Posts: 336
From: Glasgow
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Posted: 2008-01-24 18:59
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Yup it is

There basically different companies apart from the fact they have the same owner.

Royal Bank is really on the up.

Used to work for Royal Bank
fatreg
T66 pink
Joined: Jul 26, 2003
Posts: > 500
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Posted: 2008-01-24 19:01
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although..

I have to ask.. why oh why would an Englishman join the RBS!?
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