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Forum > Sony Ericsson / Sony > Technical > can not send or receive text messages - have SE k850i

Author can not send or receive text messages - have SE k850i
iris120382
T68 gold
Joined: Jan 16, 2008
Posts: 2
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Posted: 2008-01-16 05:25
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i'm super confused. my texting worked fine last night. the only thing i changed was the background theme on my phone. so somewhere between that, and shutting off my phone last night and this morning, the text decided to not send or receive. i get a 'sending failed' message any time i try to send a text or picture message. i haven't changed any of the settings on my phone, the connection number is +13123149810.

i tried contacting se's tech support and they said:
First, check the SMS Access setting:
1) Access the main menu.
2) Select Settings.
3) Scroll to the activity tab.
4) Select Data Comm.
5) Select SMS Access. It may also be called Text Message Access.
6) Make sure it's set to GSM. It may also be called 'Circuit Switched' or 'CS Data'.

(this didn't even exist on the settings tab - found it under the messages, settings, text messages setting)

If this setting is correct, check your service center number:
1) Access the main menu.
2) Select Messaging
3) Select Settings
4) Select SMS. It may also say "Text Message".
5) Check the service center number to make sure it is correctly entered. To determine what the correct Service Center number is, contact your service provider.

i called at&t and they were useless.

any help? i just got this phone not too long ago and it's a really sweet phone. this is the first issue i've had with it.
se_dude
Xperia Arc Silver
Joined: Nov 07, 2007
Posts: > 500
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Posted: 2008-01-16 05:35
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do a amster reset..happened with mine too
Ranjith
Sony Xperia Z1
Joined: Dec 07, 2004
Posts: > 500
From: Saudi Arabia/India,Cochin
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Posted: 2008-01-16 05:39
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6) Make sure it's set to GSM. It may also be called 'Circuit Switched' or 'CS Data'

if you have messed with this setting you get the following msg..
"Sending failed.Messaging Barred"

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I W1i

T20,T65, P800(2x),K800,Z300, 800, 850 (2x),P1i(with WALKMAN)
iris120382
T68 gold
Joined: Jan 16, 2008
Posts: 2
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Posted: 2008-01-16 05:46
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On 2008-01-16 05:35:44, se_dude wrote:
do a amster reset..happened with mine too


how do i do this?
se_dude
Xperia Arc Silver
Joined: Nov 07, 2007
Posts: > 500
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Posted: 2008-01-16 07:18
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go to settings and at the end u get an option saying reset...

now u r provided with two options..to do a settings reset or a reset all....do reset all and all ur settings will be back to factory settings..

remember-u will lose all ur msgs stored in the phone meory and al ur contacts..so u bttr sync them up..and yea..all ur gprs settings too
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