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Forum > Sony Ericsson / Sony > General > Should I replace my phone? - k850i

Author Should I replace my phone? - k850i
p!xarus
K850 Blue
Joined: Oct 14, 2007
Posts: 108
From: Norway
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Posted: 2007-11-15 21:34
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I use to charge my phone in the nights. When I wake up the status usually is around 60-70 %, after about 6 hours of charging!

Sometimes when I turn it off and on again, it will show 99% .

In just a couple of hours, let say 4 hours. The status can show only 20%
And then I have to recharge it.. Can't hear music with it, because I do want to answer the phone calls coming in at day time.

Is this something thaat can be fixed in a firmware update. Some others having a problem like this? Or should I return my phone to the dealer?

[ This Message was edited by: p!xarus on 2007-11-15 20:35 ]
*Jojo*
T68 grey
Joined: Oct 15, 2003
Posts: > 500
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Posted: 2007-11-16 02:35
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@p - Have your UNIT replaced if still covered by WARRANTY ! I guess you have a battery problem bro It's very ABNORMAL to charge a fone that looooooooooooooooooong - 6 hours [addsig]
razec
W800
Joined: Aug 20, 2006
Posts: > 500
From: Pearl of the Orient Seas
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Posted: 2007-11-16 02:43
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^^ or if that's a software issue, wait for firmware updates if you want
~19 years at Esato
p!xarus
K850 Blue
Joined: Oct 14, 2007
Posts: 108
From: Norway
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Posted: 2007-11-17 19:11
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Yes, I think I will try the firmware update when it comes out at first. Just wanted to hear if you guys think it was a software issue or a issue with the handset.

Today i unplugged it from charge 3.5 hours ago, it was full then. Now it is only 37 % full

[ This Message was edited by: p!xarus on 2007-11-17 18:14 ]
T-mobile
P1
Joined: Nov 12, 2002
Posts: 222
From: Greece
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Posted: 2007-11-17 19:36
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Try using the phone as long as you can without charging it and see when it will die. If it dies soon meaning as the counter shows, that means it is a hardware problem and you should go for replacement. If the counter reaches 1% and the phone keeps going, it means that it is a firmware problem that cannot show the exact power remained. At the second scenario wait for a firmware upgrade and see if it gets solved otherwise send it back.
p!xarus
K850 Blue
Joined: Oct 14, 2007
Posts: 108
From: Norway
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Posted: 2007-11-17 19:45
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Yes, will do that.. Tried to turn it OFF and ON again. Then the counter showed 93%, so it looks like a FW issue.
Sebby
W810 black
Joined: Dec 12, 2004
Posts: > 500
From: London, UK
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Posted: 2007-11-17 20:25
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It certainly sounds like a firmware issue, though it's not one I've seen on any of my handsets. It's a known issue that it'll never charge to 100%, but what you describe is strange. [addsig]
p!xarus
K850 Blue
Joined: Oct 14, 2007
Posts: 108
From: Norway
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Posted: 2007-11-17 20:38
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Actually I have seen my status at 100%. So I do not have that problem.
aksd
Z610 Black
Joined: Nov 11, 2005
Posts: > 500
From: UK, India
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Posted: 2007-11-17 20:56
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Drain your battery completely, do a Master reset and charge it for 12 hours straight. Then see if you face the same problem. Sounds like a battery issue to me. If the above does'nt work, then its best you get the battery replaced at an authorised service center
*Jojo*
T68 grey
Joined: Oct 15, 2003
Posts: > 500
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Posted: 2007-11-17 23:43
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I am thinking if the FIRMWARE has something to do with HOW the battery PERFORMS Battery is considered a HARDWARE - right How about the CHARGER [addsig]
razec
W800
Joined: Aug 20, 2006
Posts: > 500
From: Pearl of the Orient Seas
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Posted: 2007-11-17 23:47
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On 2007-11-17 19:45:12, p!xarus wrote:
Yes, will do that.. Tried to turn it OFF and ON again. Then the counter showed 93%, so it looks like a FW issue.



Yeah it's a firmware issue. there is some glitch with how the counter measures the capacity of the battery. i believe the battery is already full but the software shows 93%. just keep your K850 and wait for an upcoming firmware updates, i will bet that this will all be fixed, just keep your faith with SE J2ME developers, they never fail us with Java Phone developments unlike in UIQ
~19 years at Esato
Sebby
W810 black
Joined: Dec 12, 2004
Posts: > 500
From: London, UK
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Posted: 2007-11-18 01:46
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@p!xarus
It gets to 100% but then starts to decrease. [addsig]
p!xarus
K850 Blue
Joined: Oct 14, 2007
Posts: 108
From: Norway
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Posted: 2007-11-18 15:38
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On 2007-11-18 01:46:57, Sebby wrote:
@p!xarus
It gets to 100% but then starts to decrease.



Yes, something like that.
But it decrease way to fast.
Hope that SE do come with a FW update, that will delete all the bugs on this phone. Cause without them, it is a fantastic gadget.
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