| Author |
video calling with k850 in CANADA (rogers) is it possible? |
n4d3r
Joined: Nov 04, 2007
Posts: 86
PM |
ok so rogers is the first and only carrier in north america to offer video calling and i was really looking forward to make my first video call to my friend who has the nokia n73 (also with rogers)...... to cut the story short, it wont work, and im really pissed off because neither rogers or sony ericsson can explain why its not working, rogers keeps saying that because i dont have a rogers phone and how the k850 is unlocked, thats why its not working.... then i call them again and another person says that its a setting in my phone that needs to get changed and sony ericsson should help me with that,, im really confused.
rogers charges 5 dollars a month for unlimited video calling
unlimited itnernet, chat, email for the first 3 months (10mb limit after the 3 months)
does anybody know if k850 should work with rogers video calling or not?
thank you | |
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n4d3r
Joined: Nov 04, 2007
Posts: 86
PM |
could it have anything to do with the settings?? |
SilveR.
Joined: May 03, 2002
Posts: > 500
PM |
Well..
K850 is a 3G phone and works with Videocall.
Question is when you calling from that place, is there 3G coverage..
Or go to Setting if you phone is only on GSM or on GSM and 3G.
--------------------- |
el_rycko
Joined: Aug 07, 2007
Posts: 41
PM |
Same thing hapened to me when i was trying to get gprs internet on my k800i. Rogers put the fault on the handset or SE, while SE put it on Rogers.
Finally someone here gave me some help to manually enter the settings i neeeded and everything was fine after that. Receiving the settings by sms from both rogers or SE was not working.
So my guess, since 3g is now available, yes it should work, and the problem is with the newbies working at Rogers. |
el_rycko
Joined: Aug 07, 2007
Posts: 41
PM |
Oh and you should check the UMTS/3G section, and your thread would have been better there too. More chance to get help. |
n4d3r
Joined: Nov 04, 2007
Posts: 86
PM |
truth is that this is my first sony ericsson phone and im still trying to learn the menu and settings... and yes my area covers 3g and i get full coverage from where i am and the idiots at rogers piss me off whenever i talk to them. one of them even had the guts to say that my phone is messed up... can you believe it??
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Supa_Fly
Joined: Apr 16, 2002
Posts: > 500
From: Toronto, Ontario
PM, WWW
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On 2007-11-14 19:00:22, el_rycko wrote:
Same thing hapened to me when i was trying to get gprs internet on my k800i. Rogers put the fault on the handset or SE, while SE put it on Rogers.
Finally someone here gave me some help to manually enter the settings i neeeded and everything was fine after that. Receiving the settings by sms from both rogers or SE was not working.
So my guess, since 3g is now available, yes it should work, and the problem is with the newbies working at Rogers.
What you FAIL to understand is that you are TOO a NEWBIE with this phone ... it just came out silly.
Use your EXISTING experience with ANY phone that is capable with MMS.
1) check & RECHECK your settings for MMS.
2) SEND yourself an MMS first, this tells the network switch to ENABLE your ability to SEND/RECEIVE even if its set to a "legacy" state, but it really shouldn't - it should just work.
3) call Rogers to MAKE certain your pkg/plan has MMS enabled.
Cool?
@n4d3r !
Hey dude I got a friend that has a K850i on Rogers and MAY have a solution for you.
Ok try to list ALL the GPRS/3G/MMS settings you have and how you're trying to make a video call. PM me today so I can try to help ya out.
|AppleTV2|iPhone 12Mini 256GB|iPad Pro 256GB| Previously ...  K750|Z500|Z520|K700|K790i|K850i, :Ericsson: T18z|T28World|T36m x3|T68m (Ericsson, not the rebranded T68i). |
Supa_Fly
Joined: Apr 16, 2002
Posts: > 500
From: Toronto, Ontario
PM, WWW
|
On 2007-11-14 05:09:47, n4d3r wrote:
ok so rogers is the first and only carrier in north america to offer video calling and i was really looking forward to make my first video call to my friend who has the nokia n73 (also with rogers)...... to cut the story short, it wont work, and im really pissed off because neither rogers or sony ericsson can explain why its not working, rogers keeps saying that because i dont have a rogers phone and how the k850 is unlocked, thats why its not working.... then i call them again and another person says that its a setting in my phone that needs to get changed and sony ericsson should help me with that,, im really confused.
rogers charges 5 dollars a month for unlimited video calling
unlimited itnernet, chat, email for the first 3 months (10mb limit after the 3 months)
does anybody know if k850 should work with rogers video calling or not?
thank you
Are you in a 3G area? The K850 is set to 3G/GSM?
|AppleTV2|iPhone 12Mini 256GB|iPad Pro 256GB| Previously ... K750|Z500|Z520|K700|K790i|K850i, :Ericsson: T18z|T28World|T36m x3|T68m (Ericsson, not the rebranded T68i). |
n4d3r
Joined: Nov 04, 2007
Posts: 86
PM |
80% of the times my phone shows the 3g sign, and i only try video calling when i get that signal. And yes i already set it to gsm/3g networks.
i recently went on sony ericsson website and downloaded settings for internet and mms, now when i go to my data profiles, i see Go Rogers and Rogers Media :S i dont know which one is for which, like can i set Rogers GO for internet and Rogers Media for mms? sorry if im sounding like a noob, like i said im new to this whole mms and video calling stuff (upgrading from a motorolla rokr) but im pretty quick wth technology so im learning things fast,
here are my settings for Go Rogers:
Name: Go Rogers
External ID: 2
APN: goam.com
Username: wapuser1
Password: ***
Login request: Off
Ip address: ...
DNS address: ...
Authentication:
PAP
Data compression Off
Header Compr: Off
Proxy settings : On,
Multiple
and for Rogers Media
Name: Rogers Media
External ID: 9
APN: media.com
Username: media
Password: *****
Login request: Off
Ip address: ...
DNS address: ...
Authentication:
PAP
Data compression Off
Header Compr: Off
Proxy settings : Off,
Multiple |
Supa_Fly
Joined: Apr 16, 2002
Posts: > 500
From: Toronto, Ontario
PM, WWW
|
On 2007-11-17 22:33:51, n4d3r wrote:
80% of the times my phone shows the 3g sign, and i only try video calling when i get that signal. And yes i already set it to gsm/3g networks.
i recently went on sony ericsson website and downloaded settings for internet and mms, now when i go to my data profiles, i see Go Rogers and Rogers Media :S i dont know which one is for which, like can i set Rogers GO for internet and Rogers Media for mms? sorry if im sounding like a noob, like i said im new to this whole mms and video calling stuff (upgrading from a motorolla rokr) but im pretty quick wth technology so im learning things fast,
here are my settings for Go Rogers:
Name: Go Rogers
External ID: 2
APN: goam.com
Username: wapuser1
Password: ***
Login request: Off
Ip address: ...
DNS address: ...
Authentication:
PAP
Data compression Off
Header Compr: Off
Proxy settings : On,
Multiple
and for Rogers Media
Name: Rogers Media
External ID: 9
APN: media.com
Username: media
Password: *****
Login request: Off
Ip address: ...
DNS address: ...
Authentication:
PAP
Data compression Off
Header Compr: Off
Proxy settings : Off,
Multiple
Is your SIM card a 4000 series sim card?
Go Rogers = wap browsing.
Rogers Media = MMS correct.
|AppleTV2|iPhone 12Mini 256GB|iPad Pro 256GB| Previously ... K750|Z500|Z520|K700|K790i|K850i, :Ericsson: T18z|T28World|T36m x3|T68m (Ericsson, not the rebranded T68i). |
n4d3r
Joined: Nov 04, 2007
Posts: 86
PM |
i had a 4000 series, then rogers told me i should change it just incase its not a 3g sim card (idiots wern't even sure) so i got the new sim (5000 series) and paid 28 dollars for it which will be credited on my next bill |
Supa_Fly
Joined: Apr 16, 2002
Posts: > 500
From: Toronto, Ontario
PM, WWW
|
SHoot well I dig for more information to see what I can find.
NOW I agree with you guys that Rogers reps at low level are assinine in their thinking.
|AppleTV2|iPhone 12Mini 256GB|iPad Pro 256GB| Previously ... K750|Z500|Z520|K700|K790i|K850i, :Ericsson: T18z|T28World|T36m x3|T68m (Ericsson, not the rebranded T68i). |
Supa_Fly
Joined: Apr 16, 2002
Posts: > 500
From: Toronto, Ontario
PM, WWW
|
@ n4d3r; any update for a resolution?
|AppleTV2|iPhone 12Mini 256GB|iPad Pro 256GB| Previously ... K750|Z500|Z520|K700|K790i|K850i, :Ericsson: T18z|T28World|T36m x3|T68m (Ericsson, not the rebranded T68i). |
n4d3r
Joined: Nov 04, 2007
Posts: 86
PM |
looool, after downloading the settings from sony ericssons website, i tried it again with my friends n73... and it didn't work. So at this point im thinking maybe its not my phone, maybe its the n73 (my friend never got it to work either) so i went to Rogers store and tested it with one of the Rogers Vision phones,,,, and guess what.... k850 was handling video calling even smoother than vision phone. You should have seen the smile on my face and the confused look on the dudes face. He thought only rogers vision phones can handle video calling.
|
el_rycko
Joined: Aug 07, 2007
Posts: 41
PM |
On 2007-11-17 20:39:08, Prom1 wrote:
On 2007-11-14 19:00:22, el_rycko wrote:
Same thing hapened to me when i was trying to get gprs internet on my k800i. Rogers put the fault on the handset or SE, while SE put it on Rogers.
Finally someone here gave me some help to manually enter the settings i neeeded and everything was fine after that. Receiving the settings by sms from both rogers or SE was not working.
So my guess, since 3g is now available, yes it should work, and the problem is with the newbies working at Rogers.
What you FAIL to understand is that you are TOO a NEWBIE with this phone ... it just came out silly.
Use your EXISTING experience with ANY phone that is capable with MMS.
1) check & RECHECK your settings for MMS.
2) SEND yourself an MMS first, this tells the network switch to ENABLE your ability to SEND/RECEIVE even if its set to a "legacy" state, but it really shouldn't - it should just work.
3) call Rogers to MAKE certain your pkg/plan has MMS enabled.
Cool?
@n4d3r !
Hey dude I got a friend that has a K850i on Rogers and MAY have a solution for you.
Ok try to list ALL the GPRS/3G/MMS settings you have and how you're trying to make a video call. PM me today so I can try to help ya out.
Sorry Prom1, but i don't see the point of your post here...
My point was only that Rogers and SE used me too as their ball in a ping-pong game through their endless phone systems, each one puting the fault on the other. SE said ask Rogers settings to enter them manually, and they gave me only partial settings... more than half was missing.
And i said to the guy that i did find better help here (remember? It was you who helped me and sent me the correct and complete settings).
Finally, what's the point saying i'm a newb? Of course it was the first time i needed these settings. Having another phone to compare with would have been useful. How do you want i know these settings, or that some are missing, if i never saw, used or needed them?
I said that Rogers techs have been useless, they should have got me the same right answer that i got here, simply and quick. | |
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Posted: 2007-11-14 05:09
K750|Z500|Z520|K700|K790i|K850i, :Ericsson: T18z|T28World|T36m x3|T68m (Ericsson, not the rebranded 
