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Forum > Sony Ericsson / Sony > General > K850i Problem.

Author K850i Problem.
foo_addict
T68 gold
Joined: Oct 12, 2007
Posts: 8
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Posted: 2007-11-05 19:22
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Hi all,

had my K850i for a few weeks now and turned it on this morning to find I couldnt access any option under the 'Messages' menu except write new message. The error 'Operation Failed' appears when trying to click inbox or sent items for instance. As well as this I cannot recieve or send SMS but I can make phone calls.

I remember something similar happening with some peoples k800i regarding the Operation Failed error.

Anyone else had this problem and fixed it? Or should I just phone o2 and send it back?

Cheers
Adam
plankgatan
Apple iPhone 5S
Joined: May 20, 2007
Posts: > 500
From: Sweden fur alle
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Posted: 2007-11-05 19:27
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turn the phone off for 30 minutes..(you can also take the battery out that time).

(it takes 30 minutes for the memory bank to reboot it self)..i dont know if its work...but give it a try
foo_addict
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Joined: Oct 12, 2007
Posts: 8
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Posted: 2007-11-05 19:39
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giving it a go now thanks. I did have it off most of the afternoon although I was charging it at the same time...
Loso
K850 Blue
Joined: Oct 09, 2007
Posts: 18
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Posted: 2007-11-05 20:33
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i'm having the same problem but with the games and application options in the menu,

i'm gonna give this a go tonight.
bigstu
T68 gold
Joined: Nov 05, 2007
Posts: 1
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Posted: 2007-11-05 23:50
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i have the same problem downloading files, and i have lost all of my games and applications, they were there last night but they gone now, i have only had this phone 3 days not happy
alex_matth
T68 gold
Joined: Nov 06, 2007
Posts: 2
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Posted: 2007-11-06 13:14
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yes i had the same problem with my phone.. i couldnt access the applications or games, i got the same error.

i tried a master reset and still nothing.. ive just reported the problem to orange and im recieving a new handset same day delivery

also when i take a picture the flash goes off but my pictures come out black.. is this also a fault with the flash timing?

hopefully the new one will be ok.

otherwise i think im going to ask for an lg viewty.
henrik_melle
T68 gold
Joined: Nov 05, 2007
Posts: 2
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Posted: 2007-11-06 13:20
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All my games and programs had gone, after the phone freest:( How can i get it back?

// Henrik
alex_matth
T68 gold
Joined: Nov 06, 2007
Posts: 2
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Posted: 2007-11-06 13:30
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you cant

i was told by orange that these wernt put on by sony ericsson when it left the factory.
lexcute
Satio Black
Joined: Oct 12, 2007
Posts: 33
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Posted: 2007-11-06 13:36
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Apps and games are reinstalled when you update your phone's software. Just send it to your provider they'll be the one to do it or use SEUS. [addsig]
henrik_melle
T68 gold
Joined: Nov 05, 2007
Posts: 2
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Posted: 2007-11-06 13:59
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But i can't update the phone. it says that i have the newest firmewire:(

plz help me :s
Loso
K850 Blue
Joined: Oct 09, 2007
Posts: 18
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Posted: 2007-11-06 17:59
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so i tried leaving out the battery etc all night, and still no luck.

I'm on Orange to Alex, but i got my phone from phones4u.

is it possible just to put the games and application back on???

because i don't really want to send it back to orange or phones4u.

EDIT. I downloaded all the applications and games again and tried installing them on to my phone but no luck wouldn't even let it send properly.

great job SE,

any1 know when the newfirmware is out???

[ This Message was edited by: Loso on 2007-11-06 18:40 ]
LCARS-Expert
K850 Green
Joined: Aug 24, 2007
Posts: 194
From: Croatia
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Posted: 2007-11-06 18:25
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On 2007-11-06 13:14:46, alex_matth wrote:
also when i take a picture the flash goes off but my pictures come out black.. is this also a fault with the flash timing?


There is no problem with flash timing, the sensor affects the flash strength and if you hold your hand over the sonsor you'll get dark pictures.
fullforce
Satio Red
Joined: Oct 12, 2005
Posts: > 500
From: Sweden
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Posted: 2007-11-06 18:29
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I have an unbranded K850 and it refused to restart. The solution in my case was to take it to SE service centre and re-install the firmware.
foo_addict
T68 gold
Joined: Oct 12, 2007
Posts: 8
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Posted: 2007-11-06 19:56
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Finally sorted the problem, had to do a master reset (including user files). At least I dont have to send it back!
Shiv08
T68 gold
Joined: Jan 04, 2008
Posts: 1
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Posted: 2008-01-04 17:33
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Hello, ive also had the problem with 'operation failed' coming up. It first happend about 2 weeks after buying the phone, my games and face warp had gone, but i weren't too bothered by that, and now today it has happend again, where i cant access my inbox, sent messages, outbox..etc.. as it keeps coming up 'operation failed'. I read you done a Master Reset..what is one of these?? lol. As i type ive had the phone switched off and battery out for nearly half an hour now, so fingers crossed that will work.
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