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W910i Recalled by Orange And Sony Ericsson |
dnapro
Joined: Dec 16, 2004
Posts: 30
PM |
Today the W910i was recalled by Orange and Sony Ericsson due to a problem when inserting a SIM card for the 1st time. The handset will lock up and will not get past booting up.
Info can be obtained by calling customer services or your local Orange shop |
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fatevdestiny
Joined: Oct 22, 2007
Posts: 336
From: Glasgow
PM |
 Is it just the orange W910i's there recalling?
My mate has a sim free one and it works perfectly fine
Mark |
SilveR.
Joined: May 03, 2002
Posts: > 500
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I have the sim free one too..
works great for me..
Maybe Orange is very special ..
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PeterKay
Joined: Jul 08, 2003
Posts: > 500
From: The Ummah
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I've had 3 so far, no issues.
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fatevdestiny
Joined: Oct 22, 2007
Posts: 336
From: Glasgow
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@ Dnapro - Where did you get this info from?
Mark |
dnapro
Joined: Dec 16, 2004
Posts: 30
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I work for Orange  |
dnapro
Joined: Dec 16, 2004
Posts: 30
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On 2007-10-25 18:32:49, fatevdestiny wrote:
Is it just the orange W910i's there recalling?
Mark
Not sure about other networks but Orange for sure. |
korbindallis
Joined: Jun 18, 2004
Posts: > 500
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ya the branding of the phone software always gives you pain,
i only buy Unbranded
[addsig] |
dnapro
Joined: Dec 16, 2004
Posts: 30
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Branding can be problematic at times, but i can honestly say i have never had a problem with a branded handset. |
ericvert
Joined: Oct 11, 2007
Posts: 5
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is that concerning all first w910 via orange... or just some few units ?
[ This Message was edited by: ericvert on 2007-11-12 13:46 ] |
jcwhite_uk
Joined: Feb 18, 2004
Posts: > 500
From: Dorset, UK Phone:Xperia Z1
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Orange has been forced to recall a number of new Sony Ericsson W910i handsets as faulty models plagued the first batch.
Complaints peaked last week, but both Sony Ericsson and Orange say the problem is now resolved. Affected customers can call the Sony Ericsson customer services team or return faulty handsets to Orange stores.
One dealer said: 'They are extremely unreliable. It's the third one I've had and it keeps switching itself off and won't answer calls.' He added that the phone is 'brilliant when it works'.
According to a spokesman for Orange, 'only a small number were affected'. He added: 'We're working with Sony Ericsson and we'll have a resolution early this week.'
Meanwhile, Sony Ericsson said: 'The issue has now been fixed and the W910i is selling well in Orange retail.' The manufacturer refused to comment on how many handsets were affected.
Checkout my photos at My Website"Duct tape is like the force. It has a light side, a dark side, and it holds the world together." |
hillski
Joined: Sep 30, 2007
Posts: 4
From: Manchester
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On 2007-10-25 18:47:44, PeterKay wrote:
I've had 3 so far, no issues.
Why have you had 3 if they've had no problems? XD |
dancingfate
Joined: Sep 25, 2004
Posts: > 500
From: Jakarta, Indonesia
PM |
Sony Ericsson W910 First Shipment, Recalled - The phone turns off after 10 seconds
Sony Ericsson W910 has been taken off the market after a great number of such mobile phones presented various problems. Unsatisfied customers are returning them at a great rate, much to the panic of Orange stores and the producer as well.
It's a real shame to see that Sony Ericsson seems to be experiencing problems with its W910 phone model as well. After all, it was one of the most appealing and evolved devices that this producer recently brought out on the market.
Among the errors that Sony Ericsson W910 seems to be packing is that it switches itself off after ten seconds and does not answer calls. These are pretty shocking issues with the device, as they are actually the most basic features that a cellular is supposed to handle, like staying turned on when the battery is full and allowing the user to place and receive calls.
Orange offered a new mobile phone instead of the faulty one to all customers that came in to complain about their purchases. Still, this didn't seem to solve the problem, as many of them returned just a few days later to complain that the new device had the same problems. This led to Orange's decision of recalling the first shipment of Sony Ericsson W910.
The handset is one of the top devices that Orange had to offer in its lineup. With 3G, a huge 2.4 inch screen and 2 megapixel camera the phone proves to be one of the most evolved from this producer's Walkman line of devices. Still, the situation is even more shameful as the number of handsets coming from this producer which have been reported to have software or design problems has been pretty high over the years.
The producer now claims that all problems have been solved and that Sony Ericsson W910 is ready to meet its owners at Orange retail stores.
Source: softpedia
Apple iPhone 4, HTC Evo 3D, HTC Sensation, HTC Inspire 4G, HTC Desire S, HTC Wildfire, S001, SO905iCS, T650 (Gold & Green), C901, W800, K660, K700, Beibei (G702), Severine (DEAD) |
Dogmann
Joined: Jan 29, 2006
Posts: > 500
From: London England
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Hi all,
Is it just me or does SE's testing and quality control seem to have gone totally down the pain of late we all know which devices have had problems any one care to say which haven't?
Really not good and before anyone says well but it's Orange software who do you think brands the case and software SE of course or do you think virgin W910 arrive at Orange and then they change the firmware and adjust the casings?
Marc
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[ This Message was edited by: Dogmann on 2007-11-13 13:43 ] |
goldenface
Joined: Dec 17, 2003
Posts: > 500
From: Liverpool City Centre
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Well Orange are ultimately responsible for their own particular brand of FW and of course they don't brand the devices externally, that is done as part of the manufacturing process.
However, this recall business its getting a bit sillly. How many times do they think customers are going to put up with having to send phones back? They really need to get stuff like this right first time.
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Posted: 2007-10-25 18:28
