| Author |
K850i Reboot Issue |
adambage
Joined: Oct 15, 2007
Posts: 4
From: Newcastle, UK
PM |
Ladies and Gentlemen,
I am lucky enough to be the proud owner of a Sony Ericsson K850i and think it is fantastic!! My only gripe, and I guess it could be counted as a serious one, is that the damn thing has shut down and rebooted itself whenever I've tried to log onto Google Mail, Hotmail or run the 'slideshow style' application (I forget it's trademark name).
Has anyone else come across this issue? I've tried the Sony Ericsson Update Service and it states that the software on my handset is the most up-to-date, etc.
Cheers!
A. |
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indup
Joined: Sep 13, 2007
Posts: 243
PM |
since friday my phone has rebooted twice but to be honest i cant remember what i was doing at the time but it wasnt for any of the reasons you state. |
luwi
Joined: Jan 17, 2002
Posts: > 500
From: Dubai
PM |
i experience the same thing before especially when i'm accessing the media menu. i tried performing master reset, but the problem still there. i decided to go back to the store where i bought my unit. They replace it with a new one. So far the unit i got now is stable.
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LCARS-Expert
Joined: Aug 24, 2007
Posts: 194
From: Croatia
PM, WWW
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Is your K850i branded? I found out that branded firmware tends to be unstable. Thats why I always buy unbranded phones. It costs (maybe) a bit more but its worth it. |
adambage
Joined: Oct 15, 2007
Posts: 4
From: Newcastle, UK
PM |
Hi all,
Thanks for the replies - while I hope you people get yours sorted it's good to know I'm not on my own with this issue!
indup ~ strange eh? Sounds like a software fault but as yet there are nu updates via Sony Ericsson's Software Update Service!
luwi ~ I think I'm going to visit the store I got mine from tomorrow so hopefully will get mine replaced too!
LCARS-Expert ~ Sorry tobe a div but I assume by branded you mean like by the network right? i.e. is it a Vodafone only handset or does it have T'Mobile stamped on it? Mine doesn't, to my knowledge it's an open handset.
Regards,
A. |
eolivas
Joined: Jul 05, 2002
Posts: 80
From: Dallas, TX
PM |
I guess my price gripes are now even more valid! It's obvious that the FW isn't resilient, so as was the case when the W810 came out, there will (or better yet) ARE service impact bugs which will be addressed in time via the FW update process.
I recall my W810 dropping calls and rebooting at random times on the initial FW release. I think it took about 2 or 3 updates to stabilize the mobile.
Sorry guys - $650 US dollars for a phone that reboots for no reason.. NO WAY!!! |
adambage
Joined: Oct 15, 2007
Posts: 4
From: Newcastle, UK
PM |
I have to say, everything else is not just as expected but WAY BETTER than any other phone I've had before (including the K800 which was awesome too!). I don't wanna get into the whole X vs. Y debate from model to model and manufacturer to manufacturer but I didn't think any other phone looked as good, was as stylish, compact and had as many awesome features as the K850i which was what made the decision for me!
I have friends who have got this phone too and they haven't had this issue, but I also recall having had other phones, not even just Sony Ericsson, which I have had issues with at first too. I guess this is just part and parcel of using equipment considered to be the cutting edge - you might occasionally find faults (which will be rectified by your Networ Provider in most cases!).
I would also point out that I wouldn't pay £400 (around the $650 mark) for it either, or any phone really, but I got mine free on a 12 mth contract so I'm happy as!
Over..  ) |
Lembo
Joined: Mar 13, 2004
Posts: > 500
From: East London
PM |
Happened twice in 4 days.
I've only had this issue when it's searching for signal (when coming out of tunnels ect).
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Dogmann
Joined: Jan 29, 2006
Posts: > 500
From: London England
PM |
@adambage
The K850 isn't a smart phone it's a dumb phone, smart phones tend to have these problems and even they shouldn't, look around the forum and for a newly released premium priced device far to many seem to be having various problems.
@all
Before anyone jumps down my throat i am not singling out SE other manufacturers are also guilty of this and IMO it needs to stop but only we the consumer have the power to do it.
Return your device and demand a replacement until you get one that is fine. Why should anyone have to put up with it and wait two or three months for it to be fixed when you have paid top money for your device you should get what you have paid for.
Marc
_________________
Nokia E61, 2gb Sandisk, Fring, Tom Tom 6
Honoured to have won BEST DEBATER
[ This Message was edited by: Dogmann on 2007-10-16 21:22 ] |
adambage
Joined: Oct 15, 2007
Posts: 4
From: Newcastle, UK
PM |
@Dogmann
I disagree that it isn't a 'smart phone' - remembering that it isn't designed to be AS effective at surfing the web as a laptop on wireless broadband, isn't designed to be AS effective as a palm pilot/blackberry for keeping up to speed with your e-mail, and isn't AS practical as an iPod for using as an MP3 player then it's basically a top of the range mobile phone with a good few handy, funky and cool gimmicks (such as the 5MP BestPic camera, video recorder, etc., etc.)!
I don't spend a huge amount of time in this forum or any other to be totally honest but out of the people I know personally who own one (some work colleagues and others close friends) I've only heard of one other person having a glitch! In my case, the Network are giving me a new one straight out the box to replace it tomorrow and have apologised for the inconvenience caused - that'll do for me!
Don't get me wrong, I'm not wanting to start a huge arguement about it as everyone's opinion is valid in my eyes - but I wouldn't start writing the K850i off as a failed experiment just yet! SE have been streets ahead of any other manufacture for a few years now as far as I'm concerned. I certainly know of more people who've had issues with the Nokia N** range than have had with the SE K*** range.
REMEMBER ~ that's my opinion, I don't claim to be right or wrong!! ;o) |
Dogmann
Joined: Jan 29, 2006
Posts: > 500
From: London England
PM |
@adambage
Well maybe you could do with a little memory refresh then how about all the K800's that suddenly died and needed a trip to a SE Service Centre for a EROM flash then. The K800 is also not the only phone to have suffered problems either WSOD anyone. Whilst i agree SE used to lead the way this unfortunately hasn't been so for quite some time now, much to the disappointment of many of us SE fans.
Now one has ever claimed that all the N series devices haven't had problems but they are smart phones and have all been resolved quite quickly. No i don't condone this as being right by any manufacturer either and yet again how can what happens with one manufacturer in anyway make what another does OK as quite simply it can't. Two wrongs don't make a right and the only ones to blame really is us the consumer who continue to accept this practice.
Marc
_________________
Nokia E61, 2gb Sandisk, Fring, Tom Tom 6
Honoured to have won BEST DEBATER
[ This Message was edited by: Dogmann on 2007-10-17 21:14 ] |
C905
Joined: Jul 08, 2007
Posts: > 500
From: Denmark
PM |
this is a SE forum, thats why you only hear about problems with SE phones. thats obious for everyone  |
Grave Ripper
Joined: Mar 26, 2009
Posts: 1
PM |
hi to all
i just got a really damn serious problem with my k850i sony ericsson mobile ! ..
it has suddenly shut down like the same shut down that u need to restart it to work but this time i couldnt do anything about it .. its like the phone is dead !
i tried to remove n reput the battery and remove the sim card n the memory stick but still there is no response !!
shall i say goodbye to this phone and buy another one or is there any solution for this damn thing ?
thanks to all |
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Posted: 2007-10-15 20:00
