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Author W810i Headphone connection problem,
tlanyon1989
W810 white
Joined: Sep 26, 2007
Posts: 7
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Posted: 2007-09-26 17:27
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I got my W810i yesterday from my dad as he got a new upgraded phone as part of his mobile contract, and there is a problem with the gold contacts on the bottom of the phone. I have connected my phone to the charger and to the data cable for the PC and both worked fine. But then I tried plugging my earphones into it and they won't connect. I have tried using 5 different sets of earphones, but none of them work. I have also tried cleaning the contacts with a pencil eraser as suggested in another thread, but the problem is still there. Any other ideas?
abbafan1972
Samsung Galaxy S II
Joined: Jan 05, 2006
Posts: > 500
From: Birmingham, UK
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Posted: 2007-09-26 21:43
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does nothing happen at all when you plug them in? Is any sound coming out when you play music and does the little headset symbol appear at the top of the screen?
tlanyon1989
W810 white
Joined: Sep 26, 2007
Posts: 7
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Posted: 2007-09-29 21:50
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well, they just dont connect, the headphone icon doesn't show up, and if it does it's for literally a second and then goes back off.
Sammy_boy
C510 Black
Joined: Mar 31, 2004
Posts: > 500
From: Staffordshire, United Kingdom
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Posted: 2007-09-29 21:57
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Try updating the phone's firmware, see if that makes a difference.

It sounds though like a bit of moisture damage round the Fastport - has your dad ever got it wet, even just slightly like it being used in the rain?

The situation might be improved by taking the phone apart and cleaning the gold contacts on the phone's mainboard itself and inside the fastport bit (it just pulls off, no soldering or anything involved)
"All it takes for evil to flourish is for good men to do nothing" - Edmund Burke

tlanyon1989
W810 white
Joined: Sep 26, 2007
Posts: 7
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Posted: 2007-09-29 22:04
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thanks
what should i clean the contacts with?
Sammy_boy
C510 Black
Joined: Mar 31, 2004
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From: Staffordshire, United Kingdom
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Posted: 2007-09-29 22:49
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I normally use an old toothbrush, or a cloth to clean those contacts on the mainboard, a can of compressed air can be useful for getting crud out of corners too.

If anything needs more than that, something alcohol-based like medical swabs work a treat and no risk of any moisture damage as it evaporates almost immediately
"All it takes for evil to flourish is for good men to do nothing" - Edmund Burke

opexblue
Xperia X8 White
Joined: Jan 18, 2006
Posts: 226
From: Manado, North Celebes, INA.
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Posted: 2007-09-30 19:48
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Well, from my experience it's not only the fastport. you also have to clean the headset plug too. Just wipe the headset contact plug with clean cloth.
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Cold Fusion
W810 black
Joined: Nov 21, 2006
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Posted: 2007-09-30 21:12
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@opexblue

he said that he tried it with 5 different headphones so i dont think the headphone connectors are the prob

I BEING DIFFERENT
Previous Username: Ricky_bad420
KCC4
W810 black
Joined: Jun 26, 2007
Posts: 175
From: England, North London
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Posted: 2007-09-30 21:17
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Is it just those actual headphones you have a problem with?
tlanyon1989
W810 white
Joined: Sep 26, 2007
Posts: 7
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Posted: 2007-10-01 15:51
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there's no problem with my headphones, it is just the fastport. I just need to find a screwdriver small enough to take the screws out so I can clean it properly thanks alot for all your help :]
Sammy_boy
C510 Black
Joined: Mar 31, 2004
Posts: > 500
From: Staffordshire, United Kingdom
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Posted: 2007-10-01 16:03
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btw it's a Torx T6 screwdriver you'll need to take the phone apart, the back facia needs a phillips-head small screwdriver to take off but I don't think it's necessary to take that off to take the rest of the phone apart so that can stay in place.
"All it takes for evil to flourish is for good men to do nothing" - Edmund Burke

opexblue
Xperia X8 White
Joined: Jan 18, 2006
Posts: 226
From: Manado, North Celebes, INA.
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Posted: 2007-10-01 16:48
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On 2007-09-30 21:12:49, Ricky_bad420 wrote:
@opexblue

he said that he tried it with 5 different headphones so i dont think the headphone connectors are the prob


Uupss... my mistake this is what happen if you are using wap device...
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