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Forum > Sony Ericsson / Sony > Technical > HELP pls - K800i wont trun on

Author HELP pls - K800i wont trun on
ardz2000
T68 gold
Joined: Sep 25, 2007
Posts: 3
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Posted: 2007-09-25 11:08
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Hi- My k800i has stopped working. This occurred when I tried to turn it on this morning- I first got a white screen that stayed on -the phone did not respond so I took the bat out. Re inserted it and now it won’t turn on. I have tried taking the bat out for 20 mins and still no joy.

Is there a way to sort this out as I have lost all my contacts etc.
batesie
T66 black
Joined: Feb 13, 2004
Posts: > 500
From: London, UK
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Posted: 2007-09-25 11:21
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hi and welcome to esato.

has it been in contact with water at all? Did you store your contacts on the phone or sim card? If youve had it less than a year and you have a receipt it will be covered by warrenty but im not sure if they can recovver your contacts.... [addsig]
ardz2000
T68 gold
Joined: Sep 25, 2007
Posts: 3
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Posted: 2007-09-25 11:37
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Hi thanks for the reply. No contact with water- is there a reset that I can do?
kimot01
K800 Black
Joined: Jul 06, 2007
Posts: > 500
From:
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Posted: 2007-09-25 11:40
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when you plug your phone into a charger does it charge???if yes full charge it then update your phone isng Sony Ericsson Update Service.,

if no...borrow a fully charged battery the update it.,
ardz2000
T68 gold
Joined: Sep 25, 2007
Posts: 3
PM
Posted: 2007-09-25 11:48
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Hi- no it does not charge- the batery is full. How can I update it if the phone does not turn on?

thanks
kimot01
K800 Black
Joined: Jul 06, 2007
Posts: > 500
From:
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Posted: 2007-09-25 12:43
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first., download SEUS., then install it., the procedures are there...no need to worry because the phone should be turned off before updating
you can always find one if you know where to look

i myself
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