| Author |
My T68 is dead.... |
Talon88
Joined: Feb 06, 2002
Posts: 58
From: Canada
PM |
My T68 is dead today. It just power off
when i am on WAP. After that, I can't turn it on again.... I try to take out the batt. for a while & Power on again, not work. I try to connect with the charger, also not work... Any solution Please ... |
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arroyootje
Joined: Feb 01, 2002
Posts: > 500
From: UK-Belgium-Azerbaijan
PM |
Go to your Ericsson service center and get a new one! You've got a year's warranty and THAT is not normal!!!
Good luck! |
Talon88
Joined: Feb 06, 2002
Posts: 58
From: Canada
PM |
I've brought my new phone at HK, I start using it at Canada from Jan 28,2002. Now, is just Feb 8,2002, only last for about 10 days. I am not sure can I get warranty here at Canada, & I will not back to HK at least this year. My T68 is T68m. I have never drop the phone, It just dead suddently. Quite upset with the quility of Ericsson.
Do anyone can give me some information for Doing RMA or replacement in Canada.
Thanks... 
Poor Talon88...
[ This Message was edited by: Talon88 on 2002-02-09 09:43 ]
[ This Message was edited by: Talon88 on 2002-02-09 09:49 ] |
jucame
Joined: Nov 30, 2001
Posts: > 500
PM |
do it by post example Fedex or so and return that mobile get a new one. |
mathmos23
Joined: Feb 01, 2002
Posts: 251
From: Greece
PM |
You don't lose anything by trying the service support of your country....
I think Ericsson has worldwide on-site support!!!!
([{MathmoS 23}]) |
Kungen
Joined: Jan 27, 2002
Posts: 72
From: Sweden
PM, WWW
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Ericsson provides a international warrenty...so you can take it to a ericsson service point whit your hole box and everything in it, inkl. the papers... 
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john74
Joined: Dec 21, 2001
Posts: > 500
From: GREECE/AUSTRALIA
PM, WWW
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Any Ericsson phones with problems will be replaced immediately in your nearest Ericsson service centre!! |
Talon88
Joined: Feb 06, 2002
Posts: 58
From: Canada
PM |
Because my T68m is brought at HK But use at Canada, So, What the best service center is the fastest way to do? Call USA or Canada for doing the service..?
Thanks..!
Poor Talon88.... |
Talon88
Joined: Feb 06, 2002
Posts: 58
From: Canada
PM |
Any Ericsson People can give me a hand to help my Poor 10 Days old T68.
HELP...!
Poor Talon88 |
arnoldc
Joined: Dec 14, 2001
Posts: > 500
From: Philippines
PM, WWW
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Talon88,
Ericsson U.S.A. has announced support for the T68. If you can't have it replaced in Canada, try the U.S. |
decoy7
Joined: Feb 06, 2002
Posts: > 500
From: NW London
PM |
hmmm, this sounds very familiar...i had a T28 that powered off and wouldn't power on...this happened 4 times until it was out of warranty and i gave it away.
make sure you write this complaint down in writing when you correspond with Ericsson as this is not an uncommon problem with their phones.
Nokia's have a screen fault, Ericsson's have a power fault!
btw: on the 3rd occasion when this happened i was actually able to get the phone back on once through vain attempts at holding down various keys while pressing power, it was a very strange fault but if you search the web for Ericsson power fault you'll find more than a few threads on the topic. |
Talon88
Joined: Feb 06, 2002
Posts: 58
From: Canada
PM |
decoy7,
Thanks for reply, I will try to search.
can i ask you do you remember if your phone
have any response when you charging it when
power on problem occur...?
Thanks..! |
decoy7
Joined: Feb 06, 2002
Posts: > 500
From: NW London
PM |
sorry for the delay...not as committed as some.
yes, my t28 had issues with charging when it collapsed, can't remember if it appeared to charge or not...the service center said the 'psu' had blown which i guess means 'power supply unit'.
don't want to get your hopes up but you could try holding down the power button while attatching the battery or anything of that nature, you've nothing to lose at this stage...good luck with getting it replaced...have you contaced Ericcson? you could send it back to Europe if you want to(as advised above) or just find the nearest North Amercan service center.
[ This Message was edited by: decoy7 on 2002-02-12 05:56 ] |
Talon88
Joined: Feb 06, 2002
Posts: 58
From: Canada
PM |
decoy7,
I tried your way but still no go.
I've tried to contact E/// USA and is waiting for their special approvial to have my T68 replace. I will update here for further process...!
Thanks...! |
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Posted: 2002-02-09 06:53
