| Author |
My t68i is crashing - please need help |
ken4819
Joined: Jan 12, 2002
Posts: 27
PM |
I have just bought a brand new t68i and am very very happy with the phone - yet it already crashed three times today why is that.
Is the phone faulty or something.
Once it crashed when i was accessing gprs internet and the other it crashed when i was using sms.
Can nayone please help me thanks |
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Owen
Joined: May 04, 2002
Posts: 238
From: The Netherlands - Amstelveen
PM, WWW
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Upgrade software. I had the same problem. Cheers!
This post was posted from a T68i |
cellularblach
Joined: Nov 25, 2002
Posts: 34
From: Europe;-)
PM |
@ ken4819
What software do you have ?
To see it press : > * < < * < *
Greetz...to all Freakz !
*Cee ya*
Creating a phone - selling it and getting more than half of them back caused by BUGS - yeah - So on NOKIA  |
tranquil
Joined: Dec 15, 2001
Posts: > 500
From: Oslo, Norway
PM |
If a brand new phone does not work as it is supposed to you ought to take it back to the shop where you purchased it. SE need to know. The shop are obliged to report it so SE knows whether a whole series of the production line have a defect.
This post was posted from a T68i |
ken4819
Joined: Jan 12, 2002
Posts: 27
PM |
I have r5c001 - i just want to be sure that it is not a hardware problem - the problem in my country is that there is no place where i can upgrade my software - i haev been reading other post and this freezing appears to be a common issue.
do u think it is a defect in the phone or is it just something that is 'normal' for the phone |
tranquil
Joined: Dec 15, 2001
Posts: > 500
From: Oslo, Norway
PM |
The normal behavior of a T68 is trouble free! Take it back to where you bought it. The warranty will cover it. If they can't fix it they should give you a new phone.
This post was posted from a T68i |
ken4819
Joined: Jan 12, 2002
Posts: 27
PM |
thanks for your help yet the problem is this - if i take it back he will give me another one which most likely will do the saem - as from what i have read in the forum many others have the same problem - and if it is sent back to ericsson it will take me two months to get it back
The Freeze i found out occurs mainly when i pres the no button repeatedly very fast.
I read somewhere that master reset can solve the problem is it worth trying |
tranquil
Joined: Dec 15, 2001
Posts: > 500
From: Oslo, Norway
PM |
Do that, a master reset does no harm to your phone. The drawback is that you lose everything you have stored in it. So, before you do a master reset I recommend you do a backup.
This post was posted from a T68i |
ken4819
Joined: Jan 12, 2002
Posts: 27
PM |
Thanks but do you thing this will solve the problem. I have been using the phone for about 5 hours now and it did not crash Once. Also i do not know how i can make a backup?
This post was posted from a T68i |
tranquil
Joined: Dec 15, 2001
Posts: > 500
From: Oslo, Norway
PM |
I can't guarantie that it will solve your problem. You need a backup cable and follow the instructions in the CD that came with the phone. It's quite easy.
This post was posted from a T68i |
edam
Joined: Dec 07, 2002
Posts: 48
From: Turkey
PM |
and you can download backup software from http://www.christersson.org/default.asp  download section |
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Posted: 2002-12-07 23:29
