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Author Please help: Buying from Expansys
zaxan
K750
Joined: Jun 01, 2007
Posts: 418
From: United Kingdom
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Posted: 2007-07-13 22:50
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I am thinking of buying a new phone from Expansys but would like to know a few things first, if anyone has purchased from there before help would greatly be appreciated:

1) Are phones purchased brand new, sim free and unbranded
2) Do phones come sealed in original packaging with all original accessories and full manufacturers warantee
3) Do they have good customer services and returns policy

And finally does anyone know any other good website to buy mobiles from?

Thanks
MWEB
Xperia X10 Black
Joined: Feb 13, 2005
Posts: > 500
From: somewhere nicer than you
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Posted: 2007-07-13 22:52
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I have a lot of my members complaining about them, they are not fussy where they get stock from so this can lead to problems.
Play.com i like.
scottt
X1 Silver
Joined: Aug 22, 2005
Posts: > 500
From: North Yorkshire
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Posted: 2007-07-13 22:55
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Personally i have never bought anything other than a screen protector from expansys as i think there prices are too high.

Though Masseur has bought a lot from there from whet i recall and i dont think he had any problems.....
I my 32GB iPhone 3GS

DickySnapples
Z1010
Joined: Dec 05, 2003
Posts: > 500
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Posted: 2007-07-14 02:50
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ive always from them expensive. so i usually use mphone.co.uk alot cheaper,quick delivery,never had any real problems. and the one problem i did have they sorted out within 48hrs. [addsig]
*Jojo*
T68 grey
Joined: Oct 15, 2003
Posts: > 500
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Posted: 2007-07-14 03:11
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masseur, KNOWS this place veeeeeeeeeery much ! Better PM him mate ! ! [addsig]
Marly
Apple iPhone 6
Joined: Jun 04, 2006
Posts: > 500
From: Netherlands
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Posted: 2007-07-14 03:32
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They've a lot of accessoiries for Windows Mobile smartphones, more than most shops. We've bought several items, never any problems, well packaged, quick delivery, bit expensive though.
But when you're looking for something, you're happy when you've found it, even if it costs a few euros more.
"America: please don’t be a Dumpfkopf"
smilerthe cheshirecat
Z600
Joined: Oct 22, 2003
Posts: > 500
From: Cheshire, UK
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Posted: 2007-07-14 04:11
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Have purchased from Expansys quite a few times... a t610, p800 and I think my first P900 was from them as well as my p990...

The phones I have bought from them have been brand new and unbranded... unless otherwise advertised... they seem to be very professional...although... a little expensive.... customer service is a matter of each person's experience...
I have found them to be a little slow to answer emails... but in the end they do...

Hope this helps...

I have ordered my next phone from them and at this moment waiting for delivery...
amnesia
T68i mineral
Joined: Jan 15, 2004
Posts: > 500
From: Doha, London, Tokyo, Shanghai
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Posted: 2007-07-14 04:16
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I stay away from them because of their prices very expensive indeed.
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dougproctor
M600 black
Joined: Jan 07, 2004
Posts: > 500
From: Gosport, UK
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Posted: 2007-07-14 20:44
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I've used them for lots of purchases and found them to be a very good company. I've returned two phones this past week because i) I liked the phone but found it too be too big ii) managed to get the same thing from Orange for next to free. Both returns were accepted with no problems and a full refund given (less postage but that's fine).
Staff are polite, efficient and delivery is very quick.
I have bought many phones, PDA's from them and recommend them. Now Pixmania - that's another story.......
Doug

[ This Message was edited by: dougproctor on 2007-07-14 21:50 ]
cobra111
Xperia X10 Mini Black
Joined: Jun 08, 2004
Posts: 100
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Posted: 2007-07-15 10:35
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Just ordered an Nokia 770 from Expansys for £81 with next working day delivery mphone are selling them for £240 it just depends on what you want. but Expansys are not always more expensive, they are doing a good deal for the P1 at the moment.
johnmcl7
P900
Joined: Oct 29, 2002
Posts: 321
From: Inverness, Scotland
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Posted: 2007-07-15 15:17
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My only main complaint with them is they tend to be pricey, only other issue I've had is a camcorder I recently ordered from them came with an EU plug rather than UK (standard power lead). Not really a problem though as I have plenty of the UK leads, the EU one will come in handy when abroad.

John
smilerthe cheshirecat
Z600
Joined: Oct 22, 2003
Posts: > 500
From: Cheshire, UK
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Posted: 2007-07-15 15:20
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The P1i does look a good price at the moment I agree, but having ordered it originally over 3 weeks ago at over £600, (the price has changed 3 times in this period) initially they are expensive... the 770 is very tempting with my "change"
masseur
P910
Joined: Jan 03, 2003
Posts: > 500
From: Sydney, London
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Posted: 2007-07-15 15:21
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I don't tend to buy phones from them these days.

In older times they often got them in quicker than others but they were asian imports and they were stated as such. No idea on their current description policy as I only buy accessories from them these days

in general I have never had a problem and they have willingly accepted stuff back the few times I have need that service
dougproctor
M600 black
Joined: Jan 07, 2004
Posts: > 500
From: Gosport, UK
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Posted: 2007-07-15 22:41
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As Cobra111 says, I ordered this Nokia 770 tablet and it arrives tomorrow. So have about 5000 other people!!
Superb price, on Nokia's site, they are about £250!!
scottt
X1 Silver
Joined: Aug 22, 2005
Posts: > 500
From: North Yorkshire
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Posted: 2007-07-15 22:55
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On 2007-07-15 22:41:25, dougproctor wrote:
As Cobra111 says, I ordered this Nokia 770 tablet and it arrives tomorrow. So have about 5000 other people!!
Superb price, on Nokia's site, they are about £250!!


Just like you Doug i too have ordered one! Should be here Tuesday......

Only ordered as its a bargain price and something to play with
I my 32GB iPhone 3GS

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