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Numbers in phone book not coming up |
olliedeakin
Joined: Oct 22, 2002
Posts: 20
From: UK
PM |
Does anyone have any idea why sometimes in text messages and when i receive calls only the number comes up rather then the name from my phone book?
at first i thought it was just me being stupid but i can find no explanation for it. it is not because of the international part of the number (shouldnt make a difference anyway), its not because i have entered the number more then once in the phone book under different names, allthough it seems to only affect certain numbers
any ideas? |
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olliedeakin
Joined: Oct 22, 2002
Posts: 20
From: UK
PM |
...and ive tried a search of the discussion database to no avail. |
mmort7
Joined: May 27, 2002
Posts: 119
From: Czech Republic
PM |
One idea: same number in two contacts?
I know it does not work (if you have two names with same number) in nokia phones, does not test on SE
Martin |
olliedeakin
Joined: Oct 22, 2002
Posts: 20
From: UK
PM |
thanks for trying but i already thought of that, and its not that.
the numbers that it happens to have worked fine in the past but not any more...
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georgied
Joined: Oct 03, 2002
Posts: 156
From: Manchester, UK
PM |
I had a similar problem once  I turn my phone on because I thought it had switched off in my pocket when in fact the battery died. I kept trying as it would keep switching itself off. The next day when I started getting messages and calls, some would come up with the names and some wouldn't. All the details were in the address book but what I did find was that there was blank entries in the position list. I couldn't delete, change or move them and these were the ones affected.
I think that it uses the position list as an index/lookup table and it had somehow become corrupt.
The only way I could fixed it was to do a master reset and reload the phone book (don't worry if you haven't backed it up yet, the phone book won't be corrupted.) |
olliedeakin
Joined: Oct 22, 2002
Posts: 20
From: UK
PM |
I think you may have hit the nail on the head there, i too have the blank entries, which seem to be the ones affected.
looks like ill have to do a master reset, bit annoying really as i havent got IR or BT on my computer, so im not sure how ill back up the numbers, guess i could put them onto my sim card, but that only holds 90...and i guess i can kiss goodbye to all my screensavers,ringtones,backgrounds etc...
any idea why this happens with the phone book? has your phone been okay since? |
mkphil
Joined: Sep 16, 2002
Posts: 20
PM |
Have you tried upgrading your software version? Upgrading software versions does help in solving flaws from previous versions. |
olliedeakin
Joined: Oct 22, 2002
Posts: 20
From: UK
PM |
Dont really want to get into software upgrades, ive only had the phone about a month (t68i) so its probably quite upto date anyway.
what does the master reset actually do? im a bit reluctant to do it as ive got a lot of numbers/screensavers/backgrounds/pics/ringtones on it, is there any alternative? would it not work if i just deleted the phone book and tried again? is there anyway i can change the positions? |
pachy
Joined: Nov 05, 2002
Posts: > 500
PM |
I think i know whats happening, cos it took me ages to work it out.You know that when you switch your phone on & try to access the phone book or calender, it takes ages cos the phone has to re load them every time,thats quite normal on the t68i, right SO when you switch your phone on and a text has been waiting to arrive it turns up BEFORE the phone book has properly loaded so it cannot connect that number to a contact name so it shows the number, if you were to leave it & watch for a while as the phone book loads it suddenly shows the name. |
olliedeakin
Joined: Oct 22, 2002
Posts: 20
From: UK
PM |
that doesnt explain why they dont come up when a text is received after the phone has been turned on, and why the name doesnt come up when the text is in the inbox ie when the phone book is loaded,
or indeed why it happens on phone calls as well
any ideas? |
pachy
Joined: Nov 05, 2002
Posts: > 500
PM |
On a nokia if you asign a new name to a number it changes it for stored (inbox) texts aswell, but i don`t think that happens on t68i but you could easily test it. all i`m saying is when i get sms in the morning as i switch it on the number comes up but not th asigned person and if your doing stuff on the phone the prosess of phone book & calender loading can take AGES because it waits for inactivity, it may not be your problem but its a fact. if your phone does this when your phone has been on for at leased a minute then it`s something else. but i hope you can see why i mentioned this loading thing.because you MAY have found it only happened when JUST switched on. i have no other sugestions. |
olliedeakin
Joined: Oct 22, 2002
Posts: 20
From: UK
PM |
its a fair point, but it doesnt seem to be whats happening to my phone.
thanks anyway |
akiro
Joined: Aug 26, 2002
Posts: 44
From: Finland
PM, WWW
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My t68m (upgraded to i-software) has excactly the same problem. Ans it seems to be totally random, for example when my girlfriend calls sometimes it shows her name and sometimes just her number, it's very annoying. |
fu|at^t68
Joined: Sep 14, 2002
Posts: 365
From: Selangor, Malaysia
PM |
maybe u should master reset all the setting again. rather than wasting ya time to check on where went wrong.
but remember.... once master reset the phone.... anything store in the memory will gone.
try at ya own risk
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olliedeakin
Joined: Oct 22, 2002
Posts: 20
From: UK
PM |
I found a way arround it without doing a master reset.
I figured out that it only happened to certain numbers, numbers that i use alot. What i reckon happened is that numbers in the call history have somehow been corrupted in the positions list (could be related to the post saying how teh phone kept on turning itself off- that happened to me aswell). So i looked in the positions list at the numbers it happened to. I then called these numbers and they came up in the call history as just the number so i saved this over the old number hense reafirming the relationship between the position list and the phone book, meaning the name comes up when they phone/text me.
It seems to have worked fine without the hassle of a master reset. |
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Posted: 2002-11-28 17:07
