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Forum > Sony Ericsson / Sony > Technical > W800 Right Softkey Not Working

Author W800 Right Softkey Not Working
HarvJH
K750
Joined: Jan 30, 2006
Posts: 319
From: Essex, UK
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Posted: 2007-06-21 23:07
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Well i just changed my front casing and now my right softkey won't work. I tried my keypad in my mums w800 and it worked fine.

I got it working for about an hour earlier and but i dunno how.

I checked that the connection on the keypad and it's fine.

Can anyone suggest anything?
tranced
LG Nexus 4
Joined: Jan 19, 2006
Posts: > 500
From: Santo Domingo, wonDeRland
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Posted: 2007-06-21 23:20
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hey, lon time no see. since Loosing patches when updating firmware

try to put the housing again and look if it works
I jay0726 | (+3, 0) | Clara, Evita, Mimmi & Victoria | My Pics | Do your job!
Sammy_boy
C510 Black
Joined: Mar 31, 2004
Posts: > 500
From: Staffordshire, United Kingdom
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Posted: 2007-06-21 23:27
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Is it a genuine fascia? The non-gen ones tend to be a poor fit meaning some buttons don't work.
Try loosening the screws slightly, i've found that helps with stiff/non functioning buttons, u may need 2 experiment with how much u loosen them.
"All it takes for evil to flourish is for good men to do nothing" - Edmund Burke

HarvJH
K750
Joined: Jan 30, 2006
Posts: 319
From: Essex, UK
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Posted: 2007-06-21 23:33
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On 2007-06-21 23:20:23, tranced wrote:
hey, lon time no see. since Loosing patches when updating firmware

try to put the housing again and look if it works



Yeah its been to long, i tried it.


On 2007-06-21 23:27:00, Sammy_boy wrote:
Is it a genuine fascia? The non-gen ones tend to be a poor fit meaning some buttons don't work.
Try loosening the screws slightly, i've found that helps with stiff/non functioning buttons, u may need 2 experiment with how much u loosen them.



Yeah its genuine. Just tried that, didn't work.

Any other ideas?
tranced
LG Nexus 4
Joined: Jan 19, 2006
Posts: > 500
From: Santo Domingo, wonDeRland
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Posted: 2007-06-21 23:38
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dirty or dust. check out if the right soft key isnt damaged physically or something.
I jay0726 | (+3, 0) | Clara, Evita, Mimmi & Victoria | My Pics | Do your job!
HarvJH
K750
Joined: Jan 30, 2006
Posts: 319
From: Essex, UK
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Posted: 2007-06-21 23:45
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On 2007-06-21 23:38:03, tranced wrote:
dirty or dust. check out if the right soft key isnt damaged physically or something.



But it worked in my mum's W800.
tranced
LG Nexus 4
Joined: Jan 19, 2006
Posts: > 500
From: Santo Domingo, wonDeRland
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Posted: 2007-06-21 23:49
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so the problem is with your board maybe.
I jay0726 | (+3, 0) | Clara, Evita, Mimmi & Victoria | My Pics | Do your job!
HarvJH
K750
Joined: Jan 30, 2006
Posts: 319
From: Essex, UK
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Posted: 2007-06-21 23:55
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On 2007-06-21 23:49:34, tranced wrote:
so the problem is with your board maybe.



Yeah thats what i was thinking, i just really don't want to buy a new phone.
strizlow800
G900 Brown
Joined: Aug 23, 2006
Posts: > 500
From: Macedonia, Skopje
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Posted: 2007-06-22 00:04
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I have similar problem when I tried to open the housing for the first time. Actually I wasn't changing the housing, I just needed to clean the joystick... But after I put the expensive things together again I got no light on my keyboard and some keys not working. As you mentioned the keyboard was working fine in another W800, you just need to check the connection where the keyboard is connected to the mainboard. The housing you tried to apply maybe is not genuine and that's causing the problem, but after all a genuine housing can cause it too if it is placed wrong. So if the connector with the board is the problem (and it seems like to be...) try pushing the connection between the mainboard and the keyboard a little, but be VERY careful not to damage it. Give it a little closer contact and try if it works.

See the picture below:



And ignore the numbers on the picture... it is from a dismantling K750 manual .
Sony Ericsson software/hardware support!

Phone Flashing Tutorial (DB2020 CID49/51/52)
aatuif
R520
Joined: Sep 04, 2006
Posts: > 500
From: KASHMIR
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Posted: 2007-06-22 03:00
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or the right softkey button fits on too tightly onto the keypad contacts...
HarvJH
K750
Joined: Jan 30, 2006
Posts: 319
From: Essex, UK
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Posted: 2007-06-22 15:46
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Right well i am buying a new housing from CNN soon so it should all be good.

At the moment my right softkey is working, so i really don't understand whats going on.

By the way, thanks for your answers.
mobileman1
W580 White
Joined: Jun 16, 2007
Posts: 39
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Posted: 2007-06-22 22:00
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just sell it and buy another
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