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35-40% of Nokia phones are faulty |
ppcrockar
Joined: Mar 04, 2002
Posts: > 500
From: Sweden
PM |
I saw a program on Norweigan TV tonight. The biggest phone-store in Norway said Nokia had about 35-40% faulty phones on the phones sold the last six months.
That means more than 1/3 of all Nokias have to be repaired. For Siemens, SonyEricsson, and Motorola it was 1/10 of the sold phones.
I new Nokia had quality problems, but this bad. Sounds really crappy.. |
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swazi
Joined: Oct 07, 2002
Posts: 499
From: Swazi in Bahrain
PM |
wow that rather poor coming from such a big company, i do agrre with those sats as i have had alot of fault phone from them.
Email ecollyer@consultant.com
8810 + 7650 + SE T630*HBh-65, i know waiting for P900 to come down in price |
laffen
Joined: Aug 07, 2001
Posts: > 500
From: Oslo, Norway
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http://www.nrk.no/programmer/tv/fbi/2337444.html
The repair shops would not comment the numbers and Nokia could not confirm them. But Expert, the largest retailer of mobile phones said the number of returned phones was so large that they now are revealing the number of returned units to the public.
The store had sold 20.250 Nokia-phones and 11.406 non-Nokias the last 6 months. 7.330 Nokia phones was returned to service within the 6 months, and for the Siemens, Sony Ericsson and Motorola manufactures, the number of returns was 1047.
The worst model was the 3410. Close to 60% of them came back for service within 6 months. Compared to 14.000 sold Siemens A-50 where no phones was retuned! |
amagab
Joined: Oct 29, 2002
Posts: > 500
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Always had a feeling Siemens would make the best quality phones.
It's the German engineering! |
orange
Joined: Mar 13, 2002
Posts: 397
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Quote:
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On 2002-11-28 01:18, laffen wrote:
The store had sold 20.250 Nokia-phones and 11.406 non-Nokias the last 6 months....
Compared to 14.000 sold Siemens A-50 where no phones was retuned!
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How this is actually possible? They sold 11 406 non-Nokia phones and 14 000 of those non-Nokia phones were Siemens A-50's. Am I missing something or what?? |
laffen
Joined: Aug 07, 2001
Posts: > 500
From: Oslo, Norway
PM |
The Expert chain-stores sell around 200000 mobiles each year, but the numbers about the faulty Nokia phones are numbers extracted from some of the divisions. Guess the Siemens numbers are taken from the entire division. |
Super G
Joined: Mar 07, 2002
Posts: > 500
From: France
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Norwegians.... 
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Super G
Joined: Mar 07, 2002
Posts: > 500
From: France
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And it doesn't say what the faults are... Is it software glitches, wrong usage (e.g. dropped into water etc), ...?
So I'm skeptical  |
orange
Joined: Mar 13, 2002
Posts: 397
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Quote:
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On 2002-11-28 09:03, laffen wrote:
The Expert chain-stores sell around 200000 mobiles each year, but the numbers about the faulty Nokia phones are numbers extracted from some of the divisions. Guess the Siemens numbers are taken from the entire division.
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In other words, the hole research was pure crap. |
laffen
Joined: Aug 07, 2001
Posts: > 500
From: Oslo, Norway
PM |
It was on reseach. They only said that 35-40 of the nokia phones was returned within 6 months.
This post was posted from a T68i |
orange
Joined: Mar 13, 2002
Posts: 397
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Quote:
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On 2002-11-28 09:50, laffen wrote:
It was on reseach. They only said that 35-40 of the nokia phones was returned within 6 months.
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Like I said, crap. Nokia asked the "research" statistics from this Expert -chain, but they were not willing to show them. Isn't that a bit strange. They say these things publicly, but when someone asks to see the statistics, they say no. Hmm...makes me wonder.
http://www.digitoday.fi/digi98fi.nsf/pub/te20021127210111_kni_75836575 |
HIgher_168
Joined: Nov 06, 2002
Posts: 109
PM |
Thats almost half of all nokia phnes sold in Norway, thats hard to blieve...
This post was posted from a Nokia 7650 |
pachy
Joined: Nov 05, 2002
Posts: > 500
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I heard that 99% of Nokias sold had a problem,...the 1% was found down a toilet where someone had slung it...but i have no photo`s. |
pachy
Joined: Nov 05, 2002
Posts: > 500
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I heard that 99% of Nokias sold had a problem,...the 1% was found down a toilet where someone had slung it...but i have no photo`s. |
701
Joined: Nov 26, 2002
Posts: > 500
From: Romania
PM, WWW
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I AM NOT SCKEPTICAL-I KNOW MOST OF THE NEW PHONES R FAULTY CUZ THEY NEVER TEST IT.WE DO AFTER PAYING ALOT FOR THE PHONE!LOL
This post was posted from a WAP device |
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Posted: 2002-11-27 23:13
