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Follow-up on p990i Audio crackle issue |
estaphuam
Joined: Apr 05, 2007
Posts: 97
PM |
Hello everyone,
I'm new to the forum so I hope this post does not insult anyone's intelligence. 
I have a p990i vanilla (no carrier restriction.) latest firmware and everything. As mentioned by some users, the music playback on the phone is dreadful to say the least. There is a constant static/crackle audible on soft/low music. It's annoying to say the least, and even more so for a smartphone which is supposed to be an mp3 player.
There was another post on this issue but it was ended without a solution and / or a definitive statement if this were fault on some or all devices and whether or not it's a hardware or software issue.
Any input? Should I just break the damn thing or are there healthy units out there.
Much appreciated! |
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al_1982a
Joined: Jan 08, 2007
Posts: 200
From: syria
PM |
as you know,p990 is not designed as a music phone so you should expect that the media player(mp3 player will not be of that quality)for me as i former 6600 user i see p990 music player is v.good either by earphones or in my car by MMC60 cable.
note:there are alot of high quality player for UIQ3 but believe me i don't know any of them.
regards,
p990i+WG2+2GB MS+HBH-DS980+  MMC60+R6E28 ORG |
ares
Joined: Dec 11, 2003
Posts: > 500
From: Coimbra, Portugal
PM |
What i can say about this is that i watch movies and listen to music and podcasts, through my hbh ds970 headset, and my only trouble regarding sound quality is the stupid low maximum sound volume. I think i noticed some hissing when music is paused or very low, but that is hardly a problem...they can left it like that and improve the sound volume and i, and most people, will be pleased
SE w880 + Iphone 4 16gb |
estaphuam
Joined: Apr 05, 2007
Posts: 97
PM |
On 2007-04-05 03:03:26, ares wrote:
What i can say about this is that i watch movies and listen to music and podcasts, through my hbh ds970 headset, and my only trouble regarding sound quality is the stupid low maximum sound volume. I think i noticed some hissing when music is paused or very low, but that is hardly a problem...they can left it like that and improve the sound volume and i, and most people, will be pleased
Oh sure, the volume is the second most upsetting issue for me. I guess some people are not bothered by certain foreign sounds (like a pesky static) and I do envy you
Although many users have complained about it, some of whom owned M600i handsets. It's really sad because aside from this issue, I'm in love with the phone, and I have tried every smartphone out there during the last couple of months. |
Bambino
Joined: Sep 17, 2005
Posts: > 500
From: Clow Kingdom
PM |
yeah, mine too (after upgrading fw to r9ec)
This message was posted from a SGH-Z370 |
anonymuser
Joined: Dec 17, 2002
Posts: > 500
PM |
On 2007-04-05 02:15:00, al_1982a wrote:
as you know,p990 is not designed as a music phone so you should expect that the media player(mp3 player will not be of that quality)
I have to say that's a pretty disingenuous answer - the fact that the P990 and M600 aren't Walkman branded is not an excuse for the audio quality on these devices to be significantly below that of any MP3 player SE have produced to date. In any case, you can't justify dismissing them as "not music phones" when both models were advertised for their music abilities as well as all their other features.
Fair enough, they may well lack some of the Walkman handsets music features (TrackID etc), but that doesn't mean their audio quality should be sub-standard. On the W950, would you find it acceptable for the messaging app to make all your emails unreadable, because really its a music and not messaging phone? Of course not! |
noblewolf
Joined: Mar 27, 2007
Posts: 54
PM |
i also have a problem like this on my p990 and it is really annoying.. when someone calls me i hear a real loud crackling noise sometimes. i just ignore it though maybe it is an issue with weak signals that cause that.. but i know it is not normal..
a help will be appreciated otherwise, i'll just accept the fact that i own a p990i.. nothin new about bugs..
i have r9e/r4b firmware anyway..
no matter how wicked it is, i wont use a phone unless it's a sony ericsson!
T68i>P800>P900>P910i>and ahhmm..p990i |
ahmed-sama
Joined: Apr 02, 2007
Posts: 291
From: here
PM |
Not true.
I've never experienced any crackles or any sort of thing with my P990i.
Maybe while playing music, I experience a very low volume (max).
Which is disappointing considering I used the P900, and P800 and both had an EXCELLENT level of max. volume.  |
anonymuser
Joined: Dec 17, 2002
Posts: > 500
PM |
ahmed-sama, it is true. You may not have noticed it - indeed your phone may for whatever reason not have the same fault - but there definitely is a widespread issue of low-level crackle during music playback on the P990 and M600. There have been far too many reports of it here for us all to be making it up.
That said, it doesn't bother me that much personally, due to the way I generally use my music player - generally on a bus when there's far too much background noise for it to notice - but obviously not everyone is so fortunate. If you're someone that generally listens to quieter music in quieter environments, you're right out of luck.
What really bothers is that SE's attitude (and that of some posters here) seems to be that it's somehow acceptable on these high-end phones - I really don't see how.
@noblewolf - to be fair, I think you have a different issue (probably reception) - I've never heard the crackle on a call. Not the same crackle, anyway.
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ahmed-sama
Joined: Apr 02, 2007
Posts: 291
From: here
PM |
if you're talking about the crackle in music playback from the loudspeaker, I do experience it but not frequently 
I am a beta product |
noblewolf
Joined: Mar 27, 2007
Posts: 54
PM |
@noblewolf - to be fair, I think you have a different issue (probably reception) - I've never heard the crackle on a call. Not the same crackle, anyway.
yeah, but im living with it.it's so annoying though. i can't even hear the other end's voice if it crackles. but im getting that maybe 2 out of 10 incoming/outgoing calls..
no matter how wicked it is, i wont use a phone unless it's a sony ericsson!
T68i>P800>P900>P910i>and ahhmm..p990i |
ares
Joined: Dec 11, 2003
Posts: > 500
From: Coimbra, Portugal
PM |
maybe thatīs a network problem???
SE w880 + Iphone 4 16gb |
ermetek
Joined: May 10, 2002
Posts: 65
PM |
On 2007-04-05 08:26:53, Boinng wrote:
On 2007-04-05 02:15:00, al_1982a wrote:
as you know,p990 is not designed as a music phone so you should expect that the media player(mp3 player will not be of that quality)
I have to say that's a pretty disingenuous answer - the fact that the P990 and M600 aren't Walkman branded is not an excuse for the audio quality on these devices to be significantly below that of any MP3 player SE have produced to date. In any case, you can't justify dismissing them as "not music phones" when both models were advertised for their music abilities as well as all their other features.
Fair enough, they may well lack some of the Walkman handsets music features (TrackID etc), but that doesn't mean their audio quality should be sub-standard. On the W950, would you find it acceptable for the messaging app to make all your emails unreadable, because really its a music and not messaging phone? Of course not!
I have the M600i and I think the same thing. |
estaphuam
Joined: Apr 05, 2007
Posts: 97
PM |
Please note: The crackle I'm referring to is not during calls, but strictly during media player activity (music, movies and radio). The best way to notice it is to listen to music on low volume or pause a song in the middle.
The static goes away when a GPRS connection is sending/receiving or when you search for new networks, but returns instantly after. The same with many M600i users. I think its' safe to assume that all users of these two models have the problem but not all have noticed it. Usually the really picky ones or audiophiles find it first.
As for P990i not being advertised as a media player, why the heck do they include a stereo headset with the phone?
All smartphones out there, from Nokias to I-mates and back have decent sound quality (the I-mate is particularly brilliant on volume). What I find really agitating is that SE have reported to many users that this level of crackle is generally acceptable and will not warrant any attention.
Alas, this really ruined the phone for me, even if it's a small issue. Oh well, no phone is perfect. |
kradcliffe
Joined: Mar 10, 2003
Posts: 434
From: Aberdeen, Scotland
PM |
It is definitely there, and sounds like GSM interference.
As for your other comments, the P800, P910i have had outstanding audio quality. The P990i is not too bad, apart from the lack of output volume and the crackle.
I complained about the low volume issue to SE UK, they told me to "turn up the volume on my handset". f**k1ng idiots .....
[ This Message was edited by: kradcliffe on 2007-04-05 12:56 ] |
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Posted: 2007-04-05 01:45
MMC60+R6E28 ORG
