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Email gives "Server not found. message everytime? |
vee-m
Joined: Oct 17, 2006
Posts: 51
From: UK
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Hi everyone, have been having this problem for a long time and with numerous phones (W800i, W810i, W850i).
I enter all the necessary details for my email account but whenever I try to connect (via O2 GPRS), it takes ages to attempt to "Connect" and then about after two minutes it comes up with "Server not found...".
It's a really strange area and also a quite annoying one - as I said, it happened in the previous phones that I had.
Any ideas? |
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masseur
Joined: Jan 03, 2003
Posts: > 500
From: Sydney, London
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whats the APN of the data account you are using?
I suspect its their wap/gprs account using wap.o2.co.uk rather than the full gprs mobile.o2.co.uk
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vee-m
Joined: Oct 17, 2006
Posts: 51
From: UK
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Is there a difference between the two? It is currently set to "wap.o2.co.uk" |
masseur
Joined: Jan 03, 2003
Posts: > 500
From: Sydney, London
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yes, but to be honest I've never understood why. I just know that almost everytime this message comes up its because you're using a wap/gprs account rather than a full internet/gprs account.
here is a page that gives you the two different settings
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vee-m
Joined: Oct 17, 2006
Posts: 51
From: UK
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How strange! Can't change the settings at the moment because i'm away from it but i'll follow up on the issue.
Thanks for the help!
Regards,
AJ |
masseur
Joined: Jan 03, 2003
Posts: > 500
From: Sydney, London
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btw, I don't know what the current situation is but I recall it was also an issue using o2 full internet/gprs on payg deals
no idea if thats still the same but if you still get problems then that could be the reason so keep it in mind
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vee-m
Joined: Oct 17, 2006
Posts: 51
From: UK
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I have a contract with O2 through CPW. Already have £21 in internet excess charges this week - oops!
Will give it a go.
Regards,
AJ. |
Sammy_boy
Joined: Mar 31, 2004
Posts: > 500
From: Staffordshire, United Kingdom
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Are you using the standard O2 GPRS settings or the Mobileweb ones?
Email on O2 will only work with the Mobileweb settings, and they only work with an O2 contract, not PAYG I'm afraid!
"All it takes for evil to flourish is for good men to do nothing" - Edmund Burke
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vee-m
Joined: Oct 17, 2006
Posts: 51
From: UK
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Well I am going to try the MobileWeb ones when I get access to my phone. I'm on contract so it should be ok. |
Sammy_boy
Joined: Mar 31, 2004
Posts: > 500
From: Staffordshire, United Kingdom
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That should sort the problem hopefully, i think i can remember the settings off by heart if you need any help!
"All it takes for evil to flourish is for good men to do nothing" - Edmund Burke
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masseur
Joined: Jan 03, 2003
Posts: > 500
From: Sydney, London
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I'm glad my memory is failing me and you are agreeing with what I previously wrote 
I also gave a link to the settings so hopefully that should sort this out
its been a while since I used O2
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vee-m
Joined: Oct 17, 2006
Posts: 51
From: UK
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Result! Got it working, thanks ever so much! Here are the settings I used:
(Settings in Data Communication -> Data Accounts -> O2 GPRS):
APN:
mobile.o2.co.uk
Username:
mobileweb
Password:
password
Login request:
Off
Allow calls:
Automatic
IP Address
... (Blank)
DNS Address
... (Blank)
Authentication:
None
CHAP
PAP
Data compression:
Off
Header compr:
Off
(Settings in Internet Settings -> Internet Profiles -> O2 GPRS):
Connect using:
O2 GPRS
Use proxy:
Yes
Proxy address:
193.113.200.195
Port number:
8080
Username:
Password:
Regards,
AJ |
Sammy_boy
Joined: Mar 31, 2004
Posts: > 500
From: Staffordshire, United Kingdom
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Glad you got it working!  And that we call could help
"All it takes for evil to flourish is for good men to do nothing" - Edmund Burke
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glorfingal
Joined: Jun 10, 2006
Posts: > 500
From: Bristol,UK
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hhmmmm - when I had a blank DNS address mine wouldn't connect,
entered 193.113.200.200 (or 200.201) and it works perfectly !!!
I reject your reality and substitute my own. |
vee-m
Joined: Oct 17, 2006
Posts: 51
From: UK
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How strange! Thanks again!
Regards,
AJ. |
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Posted: 2007-03-26 20:16
