Forum > Regional > Europe, Middle East and Africa > imate Jam : Problem in Warranty - purchased from from dubai duty free

New Topic Post Reply Add to Bookmarks Posts: New posts 24 hours Hot Top 20 Account: Inbox / PM Login Register   Help Search Author imate Jam : Problem in Warranty - purchased from from dubai duty free sharadgupt Joined: Nov 22, 2006 Posts: 0 PM Posted: 2006-11-22 03:23 Hi, I purchase an imate Jam phone from Dubai Duty Free on 30-Apr-06. It has developed problem of auto-off. I went to the authorized service center but they say that the phone is out of warranty since it was produced on 28-May-05 & its warranty finishes on 21-Aug-06. I showed them my purchase bill of 30-apr-06 but they told that the bill doesn't have IMEI no on it so tha can't get it re-imbursed from the company. The IMEI no is written on the bill with a pen but not printed. They told that if I can get approval from company, they will do it but they don't have the e-mail id. Please suggest what can be done about this. I would be thankful to you. Regards, Sharad Access the forum with a mobile phone via esato.mobi New Topic Reply