| Author |
N73 - voicemail icon is always on! |
WelshTom
Joined: May 20, 2004
Posts: 364
From: Costa del Cardiff Phone: K610i
PM |
i have a strange problem with my N73 - the voicemail icon will not go even though I have no new messages. Anybody know how i can get rid of it?
Tom
|
|
|
masseur
Joined: Jan 03, 2003
Posts: > 500
From: Sydney, London
PM |
buy a Sony Ericsson 
just kidding, my M600 using a t-mobile sim sometimes keeps the icon there long after I have listened to the voicemail and I've just assumed its a network thing since I assume they send something that activates that icon and thus also send something to clear it, but for some reason the clearing sometimes take a while.
in summary, I assume its a network issue though I suppose its possible that the N73 has a firmware fault that fails to pick up the signal that clears the icon
|
fatreg
Joined: Jul 26, 2003
Posts: > 500
PM |
you on orange welshtom?
if so your not alone matey...
fatreg
|
WelshTom
Joined: May 20, 2004
Posts: 364
From: Costa del Cardiff Phone: K610i
PM |
yep fatreg i am on Orange 
Thanks for the replys - maybe i will give orange CS a call and see what they have to say.
Tom
|
The Lostprophet
Joined: Oct 10, 2004
Posts: 480
From: BEDS,UK
PM, WWW
|
give orange CS a call, used to have it all the time on mine, they flushed my VM (wot ever that means) then sent a sim update and it was bye bye VW icon 
The Lostprophet (+14, -0) [e], [m], [s]) SUPERMODERATOR on M-R. (+117, -0) ebay feedback |
3G ADIKT
Joined: Nov 20, 2006
Posts: 22
From: da pit of hell
PM |
neva had that on my n73, all good so far
curr phones---k800i_hpm70---w850i_A8 bang&oulfsen---N73_hpm70  |
Raja
Joined: Nov 22, 2001
Posts: 241
PM |
One solution my wife has found on her Nokia 7370 (on Orange) is to leave another message. Once you have listened to that message, delete it (press 3), then wait a few seconds has the voicemail indicator disappears, then hang up. Hope that works. |
WelshTom
Joined: May 20, 2004
Posts: 364
From: Costa del Cardiff Phone: K610i
PM |
Thanks Raja but i have already tried that and unfortunately it didn't work. I am going to call orange CS now and see what they have to say.
Tom
|
WelshTom
Joined: May 20, 2004
Posts: 364
From: Costa del Cardiff Phone: K610i
PM |
Ok for those that are interested here is what orange had to say - it is a known issue with the N73 and the Orange network and will be fixed in the next firmware update - for which there is currently no release date.
A workaround solution to the problem is to take out your sim card and put it in another phone but dont turn it on yet. Then ring your mobile and leave a new answerphone message. Then turn on the alternative phone you now have your sim card in. Listen to the the message and delete it in the the normal way and wait for the answerphone message on this phone to dissapear - now hang up. Put the sim back into your N73 and 'hey presto' no voicemail icon!
Tom
|
Dogmann
Joined: Jan 29, 2006
Posts: > 500
From: London England
PM |
@Welshtom,
Are you seriously telling me that is what Orange is advising you to do, i hope you explained you have better things to do with your time, that is just unbelievable.
Marc
Blackberry Bold, V4.6.0.214, 8GB SDHC, Pin2553F455
Honoured to have Won Best Debater for the 2nd Year |
WelshTom
Joined: May 20, 2004
Posts: 364
From: Costa del Cardiff Phone: K610i
PM |
Yep that is pretty much word-for-word what they told me! I hope this isn't the standard of CS i can expect to recieve from orange for all future problems - this is the first time i have had to call them! At least the guy was polite and appologetic! |
|
|
Posted: 2006-11-21 22:52
