Esato

Forum > Sony Ericsson / Sony > Technical > Prob with K800i

Author Prob with K800i
dips1105
T68 gold
Joined: Nov 13, 2006
Posts: 2
PM
Posted: 2006-11-13 11:33
Reply with quoteEdit/Delete This PostPrint this post
Phone was in normal mode when it rang. I didn't want to answer it as I didn't recognise the number so I pressed the volume key to silence the ringtone. Ever since then I have had no sound on the phone, no rington, no message tone, I can't even play music. Can someone help, as SE obviously don't check their emails!!!
PeterKay
W995 Silver
Joined: Jul 08, 2003
Posts: > 500
From: The Ummah
PM, WWW
Posted: 2006-11-13 11:35
Reply with quoteEdit/Delete This PostPrint this post
Welcome to Esato. Where did you purchase the phone from? How long have you had it and have you tried a master reset on the device?
dips1105
T68 gold
Joined: Nov 13, 2006
Posts: 2
PM
Posted: 2006-11-13 11:39
Reply with quoteEdit/Delete This PostPrint this post
My mum got it as an upgrade for me and I have had it since Sept. It has worked fine until this. I haven't tried Master Reset as it would be my last option. Do you think this will work and do I need a code?
PeterKay
W995 Silver
Joined: Jul 08, 2003
Posts: > 500
From: The Ummah
PM, WWW
Posted: 2006-11-13 11:57
Reply with quoteEdit/Delete This PostPrint this post
Firstly check the manual for other options relating to the sound on the device, use Master reset as your final option which should cure it. If that doesn't work send it back as this sounds like an odd problem.
glorfingal
Xperia X10 Black
Joined: Jun 10, 2006
Posts: > 500
From: Bristol,UK
PM
Posted: 2006-11-13 12:56
Reply with quoteEdit/Delete This PostPrint this post
try this - go to the music player, select a track and play with the volume
buttons - I did this once to a Motorola and couldn't get any sound out of
the phone !!!
Rajjy
C902 Black
Joined: Jul 19, 2006
Posts: 112
PM
Posted: 2006-11-13 14:02
Reply with quoteEdit/Delete This PostPrint this post
Quote:

On 2006-11-13 11:33:22, dips1105 wrote:
Phone was in normal mode when it rang. I didn't want to answer it as I didn't recognise the number so I pressed the volume key to silence the ringtone. Ever since then I have had no sound on the phone, no rington, no message tone, I can't even play music. Can someone help, as SE obviously don't check their emails!!!



Errrmmm.... why didn't you just press Busy?
Access the forum with a mobile phone via esato.mobi