| Author |
Orange 3g sim |
thelight
Joined: Jun 02, 2005
Posts: 70
PM, WWW
|
I previously had a k750i when I joined Orange about 3 months ago, so my sim is a 2.5g one. Ive recently bought a k800i 3g phone, so obviously wish to use the services, so I need a 3g sim.
When I initially called Orange, the guy told me that I wouldnt need a new sim, and new wap settings would be enough to get 3g working, he was wrong. When I phoned up again I was told that unless you got a new contract which included a 3g phone, I would never be able to get a 3g sim to replace my 3g one. I then asked a friend who works in an orange call centre, and he told me he would have expected Orange to replace my 2.5g sim for a 3g one for free, as they'd likely get more money from me in the long run using 3g services like video calling.
I did a quick google and could only come up with someone having a similar problem, with no solution. It was mentioned though that if you are in the same situation on o2, you pay £15 and they give you a 3g sim card.
So, is it possible for me to obtain a 3g sim card from Orange without having to start a new contract? |
|
|
Rajjy
Joined: Jul 19, 2006
Posts: 112
PM |
If all you have done is upgrade phones, whilst sticking with Orange, then yes they should've given you a 3G sim card to use in your 3G phone. If not, I don't see why they should. |
thelight
Joined: Jun 02, 2005
Posts: 70
PM, WWW
|
I bought my new phone sim free and put the 2.5g sim from my current phone into it, so I havnt technically upgraded. I wasnt asking them to give me a free sim, just the opportunity to use 3g services, I dont mind paying to replace my 2.5g sim, as happens with o2, just didnt appear to be an option with Orange. |
darrengf
Joined: Dec 21, 2003
Posts: > 500
PM |
If you go down to your local Orange shop they sell the 3g sms for £5.
On occasions they ask you to register them there sometimes.
If you do explain to them that you would like to keep your old number and just transfer to a 3g sims.
If they let you take the sims away just ring customer care on 450, explain to them that you have a 3g sim andwant to trasfer your number over to this one.
Some shops tell you that the sims already have a phone no attached to them, This is utter crap, Trust me they dont.
i hope thid helps.
You should have no probs tho 
|
thelight
Joined: Jun 02, 2005
Posts: 70
PM, WWW
|
I take it this applies to contract as well as payg? |
wapchimp
Joined: Jun 09, 2002
Posts: > 500
From: Land of the chimps
PM, WWW
|
Nope. The only way to use 3g is to offically upgrade to a 3g phone with orange. U can then use 3g services and use that sim in what ever phone u want.
This message was posted from a W850i |
imanuk
Joined: Mar 05, 2004
Posts: 241
From: Stafford, UK
PM, WWW
|
my old 2.5g sim from my 2+yr old contract with orange worked fine for video calling on my p990 (a 3g service) so I can't see why it wont work...
Maybe try the old "i want my pac code" line that usually helps grab some attention then u can expalin why u want to leave, there retentions have started to care these days.
or if you want a new sim maybe try the classic "i lost my sim can I have another....oh and while ur at it make it a 3g one?"
Alternativly get yourself on three they have more 3g coverage anyway - and where they dont have coverage they use orange signal now anyhow!
http://www.surfstaffs.co.uk/ |
darrengf
Joined: Dec 21, 2003
Posts: > 500
PM |
@imanuk
What phone did you get 2 years ago on contract with this sim.
Orange will only issue a 3g sim with 3g phone.
If you got a 3g sim on a non 3g phone then you was a mega luck person.
@thelight
No you can only purchase a £3g sim card on PAYG.
If you are on orange and didnt purchase the 3g from them then Orange will not send you a new sim card.
Orange policy is that the Sim card is assigined to the phone purchase.
So if you buy 2.5g phone you get a 2.5g sim. Thats it.
If you upgrade the phone with Orange to a 3g sim card, then you will get a new sim card.
Hope this makes it cleaer. |
thelight
Joined: Jun 02, 2005
Posts: 70
PM, WWW
|
it does, thanks, I wont bother making the trip to the Orange shop to ask in their. Why would they do this though? Surely they would want as many users as possible to have the opportunity to pay for 3g? Looks like i'll just have to wait another 9 months till upgrade time. |
lovewalrus
Joined: Dec 22, 2002
Posts: 480
From: LoveWalrus
PM |
I'm really suprised they can't just activate 3G on your account-they must be givin out really old SIM cards and not the 64k one's most other networks have for last few years to avoid this problem!
This message was posted from a K800i |
imanuk
Joined: Mar 05, 2004
Posts: 241
From: Stafford, UK
PM, WWW
|
@darrengf it was a orange boxed and branded p900 I dont claim to understand. I was on a orange premier staff package tho - who knows!
http://www.surfstaffs.co.uk/ |
Phoenixrises
Joined: Nov 20, 2006
Posts: 6
PM |
O2 also only give out 32Kb SIM's unless you specifically ask them.
Orange WILL give you the SIM as long as you get onto customer retentions. and while your at it, tell them Voda will give you a 3G SIM, double minutes and 5 Megs of data at half the price plus 1000 free texts.
see how high they jump then.. |
Phoenixrises
Joined: Nov 20, 2006
Posts: 6
PM |
And there is no such thing as 2.5G
there is
1G (1st gen) Anologue. (anybody else remember that?)
2G (2nd Gen) GSM (all of it, EDGE and everything)
3G (guess??) UMTS, CDMA 1x RTT, TDSCDMA etc...
no halves..... GPRS is a protocol, nothing else... same as AMR, half rate coding, HSDPA/ UPA...
Tak. |
thelight
Joined: Jun 02, 2005
Posts: 70
PM, WWW
|
first off, what is customer retentions? I dont recall hearing that menu option
second, I dont know the semantics or specs of each protocol, 2.5g/3g is what the register call the 2 things, and that is the only place I really read about mobile phones, I think people got the idea of what I meant though. |
imanuk
Joined: Mar 05, 2004
Posts: 241
From: Stafford, UK
PM, WWW
|
@Phoenixrises 2.5g is not a 'real' GSM standard but the frequently used term to descibe things like GPRS that was added to the 2G spec to bridge the gap until 3g as i understand it.
http://www.surfstaffs.co.uk/ |
|
|
Posted: 2006-11-12 17:57
