| Author |
Sony Ericsson K800i users on o2 |
Toney_Ericsson
Joined: Feb 20, 2005
Posts: > 500
From: United Kingdom
PM |
I have abit of a problem with my Sony Ericsson K800i which is sim free. I use an o2 pre-pay USIM inside it and find that when I use o2 3G settings I am not able to send more than a 1 page text however if I set the phone in the settings to use normal 2.5G I dont have any problems sending however many page texts say 10 pages. With my phone set on 3G I get the message "sending failed saved to out box".
I did a little experiment as I have the most up to date firmware for my phone and I'm very sure it's not the handset at fault. I went into my local o2 shop and tryed sending more than a 1 page text using a contract sim with the settings set on to use 3G and they sent fine.
I have now been sent a replacement sim from o2 (a new pre-pay USIM) But have found I still cant send more than a 1 page text using the o2 3G service, I can only with 2.5G.
This now sounds to me like its a problem with o2 3G on pre-pay.
Anyone have any ideas on this or do you experience it you'reself? |
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Miss UK
Joined: Jan 11, 2003
Posts: > 500
PM |
Soundz like o2 haven't activated sumat weird that tho dunno what to say :-l
This message was posted from a K750i |
Toney_Ericsson
Joined: Feb 20, 2005
Posts: > 500
From: United Kingdom
PM |
I'm thinking either that (something is'nt activated on my account) or somethings wrong with the pre-pay o2 3G service in my area.
Even in the o2 shop a sales assistant showed me his handset which going by the o2 website says the post code has excellent 3G coverage but he or myself did not have a 3G signal! It is very patchy not matter if you're inside a building or outside.
A contract sim works fine in my K800i so that rules out anything being wrong with my handset I think.
I will ring o2 again. This is my second replacement USIM, the first one was "inactive" as soon as I put it in my phone, they sent me a faulty one. |
Toney_Ericsson
Joined: Feb 20, 2005
Posts: > 500
From: United Kingdom
PM |
Basically o2 now are trying to blame Sony Ericsson. Sony Ericsson say no my handset is set to use maximum text lengths my sim will allow and I have the latest firmware so it's something on o2's end preventing me from sending multiple messages.
Rang o2 again and a report has been made for an engineer to look into.
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skin
Joined: Nov 10, 2003
Posts: 136
From: Stoke-on-Trent, UK
PM |
Sorry for jumping on your post, but I'm on O2 and have lost my 3G icon of the statusbar on my K800i. Is there any faults that you know of? Its never happened before and its been gone for two days, TIA, Skin
This message was posted from a K800i |
Toney_Ericsson
Joined: Feb 20, 2005
Posts: > 500
From: United Kingdom
PM |
It seems to come and go all the time for me. On the o2 website where you can check what kind of 3G coverage is in you're area by entering you're postcode it says my area has excellent 3G coverage but this has been confirmed to be a load of rubbish as when I was speaking to an o2 sales assistant in my local o2 store he pulled out his phone and said he hasnt even got any 3G coverage at the moment, he also says he too finds it patchy when its meant to be good. |
skin
Joined: Nov 10, 2003
Posts: 136
From: Stoke-on-Trent, UK
PM |
Thanks for that my friend
This message was posted from a K800i |
glorfingal
Joined: Jun 10, 2006
Posts: > 500
From: Bristol,UK
PM |
good old o2 .... my 3g sim shows a signal of 2 bars, pop the old 2g sim
in and guess what .... yup, max signal !!!!
So much for good coverage 
I reject your reality and substitute my own. |
Toney_Ericsson
Joined: Feb 20, 2005
Posts: > 500
From: United Kingdom
PM |
This o2 3G coverage is awfull. An o2 engineer looked into it and apparenlty cant find nothing wrong, this looking into it is on going for the moment apparently and o2 are ringing me every few days with an update, most of which is "we havent found anything yet".
I'm going to go try my USIM inside another K800i at an o2 store just to rule out this problem being my handset for sure. |
glorfingal
Joined: Jun 10, 2006
Posts: > 500
From: Bristol,UK
PM |
I've a colleague also with o2 uk 3g but in a different city who said his
coverage was better. On a visit to his site I checked mine and ... yup
full signal. So when O2 say "Excellent" coverage for your area they're
talking b....lxs !
I reject your reality and substitute my own. |
Toney_Ericsson
Joined: Feb 20, 2005
Posts: > 500
From: United Kingdom
PM |
About my texting issue, I went into the o2 shop again and tryed my (Pre-Pay) o2 USIM inside another K800i and guess what? same problem of not being able to send more than a 1 page text when I have my handset set to use the 3G and GSM service.
This now proves it's not my handset. The bloke at o2 who is dealing with my case rang yesterday and I told him about it to which he said "oh I will have to reopen this case" (Well yeah I thought to myself).
This is apparently going to be looked into again by an o2 engineer whatever there suposed to do which doesnt appear to be a lot.
It is obvious now it's something wrong with my account how they have set it up or an actual o2 pre-pay problem.
If you hear of anyone having the same problem please post here, it does sound like somethings wrong with my account though. |
kiyouta
Joined: Jan 18, 2007
Posts: 1
PM |
You're not alone.
I'm having the exact same problem, and even did all the things you mentioned! Apparently this is not k800i specific either. Some Nokia N70 users are having it too.
I suspect this is more widespread than O2 care to admit... |
happycheesecake
Joined: Jul 30, 2004
Posts: 344
From: Northampton, England
PM |
I read this thread at work, and with my two K800s I pulled a number of sub-6 month old mobiles from stock and took them home this evening. (I work with mobiles - I test new prototype handsets...)
So, armed with a stack of phones and a number of new O2 sims (both 2.5G and 3G) I've just tried swapping cards between phones and to be honest I'm shocked by O2's 3G coverage.
I can see the O2 arial from my bedroom window - its on top of the "Northampton Lighthouse" ... All the phones show the signal dropping from full to 1 bar or less when the phones detects a 3G signal... Ick.
I tried the same test at work with Voda, Orange & T-mobile as well as O2 with my two K800s. A similar issue occurs on O2 @ work - just north of Milton Keynes - with my phones.
So yes, I agree that there appears to be an issue with the O2 3G signal...
...Silver Xperia Arc, 32GB SD card... |
Toney_Ericsson
Joined: Feb 20, 2005
Posts: > 500
From: United Kingdom
PM |
Hello there 
Thank you for the two replys, good to get some more information on this from others.
I hope you have read my "It's Official O2 are crap" thread as most of my recent findings are in there, and yes it's official O2 are crap!
No 3G handset using a O2 Pay and Go 3G USIM with the handset using the O2 3G settings will send a multiple text. A O2 3G Pay and Go USIM will however send a multiple text if the handset is using 2.5G (standard GSM) settings which really defeats the object of having a 3G SIM.
Put a complaint in to O2 Customer Service either by phoning them or to the address I have posted in the other thread which is
O2 Compliant Review Service
PO Box 116
Leeds
LS11 5DS
I have but have a complaint about a few things including that and customer service and obviously the multiple text issue. |
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Posted: 2006-11-05 22:03
