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Almost new K800i won't switch on! Help! |
Laetitya
Joined: Jun 24, 2004
Posts: 320
From: Switzerland
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I have had this K800i for the last two months and have kept it very clean and tidy. However, when juggling between SIM cards this evening, I switched it off and it will not switch on again. The battery was almost full last time it was on. The power button looks fine to me. What could the reason be and could anyone helpe me solve the problem? Thank you
Esato: (+9, -0)
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jcwhite_uk
Joined: Feb 18, 2004
Posts: > 500
From: Dorset, UK Phone:Xperia Z1
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The only people who can help with this problem is a se service centre. Sorry
This message was posted from a K800i |
aremaboy
Joined: Nov 27, 2004
Posts: > 500
From: Malang, Indonesia
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White Screen of Death. It needs EROM upgrade to R3A016, that's the expert says. |
Neo-Tech
Joined: Sep 24, 2006
Posts: > 500
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I need to update it aswell. Because i got 2 white screen of deaths.
How can i update the EROM. I tried seus but it didnt do it |
Laetitya
Joined: Jun 24, 2004
Posts: 320
From: Switzerland
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I tried updating mine using Wotan but my computer does not even recognise that my K800 is attached via USB...what to do?
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Sammy_boy
Joined: Mar 31, 2004
Posts: > 500
From: Staffordshire, United Kingdom
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This I know sounds a bit dumb and obvious, but have you tried taking the battery out for a couple of minutes, re-inserting it and see what happens?
Have you also tried charging it - not because the batt's flat but to see if you get anything lighting up at all. Is there any life in the phone at all? Keypad lighting up, red LED, vibra motor going on startup? anything?
"All it takes for evil to flourish is for good men to do nothing" - Edmund Burke
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Laetitya
Joined: Jun 24, 2004
Posts: 320
From: Switzerland
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Absolutely nothing...tried charging it all night...
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Sammy_boy
Joined: Mar 31, 2004
Posts: > 500
From: Staffordshire, United Kingdom
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hmm, not good! 
More likely option is a software problem, but have you access to a different battery? could be you've got a dud battery. The phone should still be under warranty so I imagine should be fixable free of charge.
The phone hasn't been used anywhere in the wet - e.g. in the rain, in the bathroom whilst your having a long bath, too near the sink and been splashed, etc.?
"All it takes for evil to flourish is for good men to do nothing" - Edmund Burke
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Laetitya
Joined: Jun 24, 2004
Posts: 320
From: Switzerland
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Well, I fo have a spare battery but it still does not work, even when cnnected to pc. No water damage whatsoever...
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Sammy_boy
Joined: Mar 31, 2004
Posts: > 500
From: Staffordshire, United Kingdom
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Sounds most likely a software problem to me. Hope you don't mind the silly questions, just wanted to rule out anything simple as being the problem.
I'd say take the phone back to wherever you got it, or back to  for a warranty repair/replacement, unless you fancied having a go at the firmware yourself, but you might as well take advantage of the warranty! 
"All it takes for evil to flourish is for good men to do nothing" - Edmund Burke
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Laetitya
Joined: Jun 24, 2004
Posts: 320
From: Switzerland
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I shall do that! Pity as it was my favourite phone! Thank you for the suggestions!
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jor1ge
Joined: May 28, 2002
Posts: 116
From: Greece
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you try to update through wotanserver.
When you conect your phone to usb instead of c button you press 2 and 5 together and your computer will recognise the phone. After you can update the erom.
Goodluck |
Laetitya
Joined: Jun 24, 2004
Posts: 320
From: Switzerland
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Thank you so much!!! It worked! I am so happy you saved my phone!! xx
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davey26
Joined: Jan 05, 2008
Posts: 10
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hi there.
I have this problem, or at least similiar. I was playing a game on my phone, then had to switch it off quickly. I tried to turn it on again and it only went to the start up screen then did nothing, so i turned it off, took the battery out, waited, switched it back on, but it came up with 2 white screens of deaths
I have absolutely no idea how to fix it, ( I have read this forum topic, and not entirely 100% sure, so would like to clarify). The warranty ran out 2 months ago. sucky.
when i connect my phone to my laptop, i use the program My Phone Explorer...if that helps.
Could someone kindly explain to me in simple terms how to fix my phone?
thanks! |
strizlow800
Joined: Aug 23, 2006
Posts: > 500
From: Macedonia, Skopje
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Use XS++ to update Erom...
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Posted: 2006-11-05 01:03
Sony Ericsson software/hardware support! 
