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Forum > Sony Ericsson / Sony > General > T68i sudden death....

Author T68i sudden death....
392MHz
W810 black
Joined: Aug 01, 2002
Posts: 126
From: Hungary
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Posted: 2002-11-01 15:54
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T68i HW: R2A, fw:R5A020
it got frozen when browsing in the menu. i couldn't switch it off,
so i removed the battery, put it back, and now i cannot switch it on.
When i push the NO, nothing happens.
If I connect a charger it charges.
I never did anything unauthorized, it was new 6 months ago, when i bought it from my provider.
Cytech?
anybody else?


ppcrockar
P990
Joined: Mar 04, 2002
Posts: > 500
From: Sweden
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Posted: 2002-11-01 16:03
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I had the exact same problem this summer. The phone just froze and I had to take out the battery. Then it wouldn't start again. Go to your nearest ServicePoint. I got mine back within one week.
Cytech
G900 Brown
Joined: Feb 19, 2002
Posts: > 500
From: Stockholm, Sweden
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Posted: 2002-11-01 16:06
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when it charges, can you see the charing in the display as usual? or is the LED just shining red? also, can you turn it on when you have the charger connected?
mobiliano
T68i
Joined: Jul 19, 2002
Posts: 75
From: Netherlands
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Posted: 2002-11-01 16:07
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What you got to do is this:

1) Go to your nearest SonyEricsson Servicepoint.

2) Ask if they want to load new software in the phone.

3) The problem should be solved by doing this.

4) If not ask the people of the SonyEricsson Servicepoint
if they want to send it back to SonyEricsson.


Greetings,

SK

[ This Message was edited by: mobiliano on 2002-11-01 15:52 ]
392MHz
W810 black
Joined: Aug 01, 2002
Posts: 126
From: Hungary
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Posted: 2002-11-01 16:22
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when i connect it to the charger, the led is shining red, the backlight lights up fog a while and says "charging" and i can see the battery meter moving.
so it looks normal, but i still cannot switch it on.
Cytech
G900 Brown
Joined: Feb 19, 2002
Posts: > 500
From: Stockholm, Sweden
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Posted: 2002-11-01 16:25
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Quote:

On 2002-11-01 16:22, 392MHz wrote:
when i connect it to the charger, the led is shining red, the backlight lights up fog a while and says "charging" and i can see the battery meter moving.
so it looks normal, but i still cannot switch it on.




hmmm... can you enter the service menu? > * < < * < *

if so, test the NO button in the Service test menu under Keypad
392MHz
W810 black
Joined: Aug 01, 2002
Posts: 126
From: Hungary
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Posted: 2002-11-01 16:30
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shit...
Cytech you r right.
i could enter that menu, and all buttons are OK, except the NO.
how can a service center repair it?
is it the keypad-foil that gone?
Cytech
G900 Brown
Joined: Feb 19, 2002
Posts: > 500
From: Stockholm, Sweden
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Posted: 2002-11-01 16:33
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Quote:

On 2002-11-01 16:30, 392MHz wrote:
shit...
Cytech you r right.
i could enter that menu, and all buttons are OK, except the NO.
how can a service center repair it?
is it the keypad-foil that gone?




they will clean or change the keydome foil... a common fault on T68m/i
392MHz
W810 black
Joined: Aug 01, 2002
Posts: 126
From: Hungary
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Posted: 2002-11-01 17:16
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Cytech, THX.

I put my SIM back into my good, old, extremely reliable 388, and will
visit a service point tomorrow.

by the way, do u think SE have modified sg on that foil, or it will become cracked or dirty from time to time?


Cytech
G900 Brown
Joined: Feb 19, 2002
Posts: > 500
From: Stockholm, Sweden
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Posted: 2002-11-01 18:04
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Quote:

On 2002-11-01 17:16, 392MHz wrote:
Cytech, THX.

I put my SIM back into my good, old, extremely reliable 388, and will
visit a service point tomorrow.

by the way, do u think SE have modified sg on that foil, or it will become cracked or dirty from time to time?





the keydome foil has been improved over time... but it still is very sensitive against dirt and dust...
talbius
T68 grey
Joined: Sep 01, 2002
Posts: 141
From: uk
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Posted: 2002-11-01 18:11
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i had a similar problem, it wouldnt turn on and turned red when i charged it, i took it to a sp and got a free upgrade, no problems since, it was a software failure

[ This Message was edited by: talbius on 2002-11-01 17:12 ]
shithappens
P990 no flip
Joined: Sep 17, 2002
Posts: > 500
From: Kuala Lumpur, Malaysia
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Posted: 2002-11-02 03:54
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You learn something new every day. Thanx cytech!!
True Bravery is arriving home late after a boys' nite out, wife waiting with the broom & u ask: "Are u still cleaning or are u flying somewhere"
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