| Author | K800i email problems | 
| xavierx Joined: Oct 16, 2006
 Posts: 6
 PM
 | Hi, 
 I recently upgraded all of works mobiles to k800i's and setup e-mail access on them to pop3 download from the works mail server.
 
 Now this works perfectly fine apart from one problem. When you do a "send and receive" to get new messages, you get a list of messages, but all of them say "no subject" but the senders name is displayed.
 
 Like this :-
 
 (no subject)
 Bob Smith
 (no subject)
 Karen Warden
 (no subject)
 Phil Gardner
 
 etc etc
 
 Anyone any idea why?
 
 Thanks in advance
 
 XavierX
 | 
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| Red_Rach Joined: Jan 20, 2004
 Posts: 424
 From: Manchester, UK
 PM
 | Is it possible none of them entered a subject? | 
| xavierx Joined: Oct 16, 2006
 Posts: 6
 PM
 | It does it for every single e-mail on every single phone. 
 Kind Regards
 
 XavierX
 | 
| ryansprague Joined: Oct 07, 2006
 Posts: 70
 From: my white cell in melbourne, au
 PM
 | may b something to do wit the incoming server address in ur email settings or else all was to slak 2 put in a subject cause i can never be bothered!!!! my k800i sends and recieves all new emails fine! 
 _________________
 had N8o,dead!!!!!! have-k800i alive!!!!!!
  
 [ This Message was edited by: ryansprague on 2006-10-20 11:19 ]
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| Red_Rach Joined: Jan 20, 2004
 Posts: 424
 From: Manchester, UK
 PM
 | I'm also having problems with my e-mail. It dosnt seem to be able to find the server even though I know all the settings are right!  | 
| ryansprague Joined: Oct 07, 2006
 Posts: 70
 From: my white cell in melbourne, au
 PM
 | , try changing ur phone features bout like the connec type pop3 ect,make sure ur user name and password on ur phone is the same as ur pc 1,and,same acc name on ur phone az ur pc,call ur network provider and confirm this with them and ur emails will work, off topic i no but does anyone have any info or admin codes or links to any sites regarding uk chat site prodigits, anything would be appreciated,      AWARD WINNER    2006                 FONE JUNKIE | 
| xavierx Joined: Oct 16, 2006
 Posts: 6
 PM
 | Its not that no one has put no subject. I am talking about _ALL_ emails on _ALL_ of our k800's. They all say "no subject" of course I have sent a message myself _WITH_ a subject and it comes up as "no subject" on the phone. 
 All the settings are right, it connects fine and sends and receives e-mail fine, it just won't display the subject!
 
 Please can someone help
 | 
| scaglifr Joined: Aug 31, 2005
 Posts: 59
 PM
 | Just a thought :: ?? non RFC compliant pop3 server settings ? | 
| Red_Rach Joined: Jan 20, 2004
 Posts: 424
 From: Manchester, UK
 PM
 | @ryansprague 
 Checked all that and dosnt seem to work
   
 Worked fine before upgrading /de-branding
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| glorfingal Joined: Jun 10, 2006
 Posts: > 500
 From: Bristol,UK
 PM
 | @red_rach - is your e-mail from/to the same as your provider ? 
 I found that e-mail settings from mine (O2) were OK for their e-mail
 inbox sendand receive, but wouldn't work for others (in my case Orange
 and AOL). I had to enter a DNS address in the internet settings to get it
 to work ....
 I reject your reality and substitute my own. | 
| Red_Rach Joined: Jan 20, 2004
 Posts: 424
 From: Manchester, UK
 PM
 | No the e-mail I'm trying is for my isp. I'll try what you say, where can I get the DNS settings? | 
| ryansprague Joined: Oct 07, 2006
 Posts: 70
 From: my white cell in melbourne, au
 PM
 | @red_r how bloody annoying 4 ya,most likley u erased the correct settings thats all, if u have alot of accounts and settings in ur phone 4 the EMAIL settings from previous attempts you should delete all of these and start all settings fresh again 4 EMAIL,write down what u need 2 b 4 ,put all ur settings in ur phone the same az the pc, same email acc and password etc, then call ur network provider and cofirm all of what u have entered is valid and correct az they may need to send out a setting/settings by sms,or they will more than likley have 2 activate ur email on ur phone, hope this helps and u get it up n runnin, not nuch 2 it really just activation, and correct address"s that all   
 _________________
 
  AWARD WINNER  2006                 FONE JUNKIE 
 [ This Message was edited by: ryansprague on 2006-10-26 02:57 ]
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| glorfingal Joined: Jun 10, 2006
 Posts: > 500
 From: Bristol,UK
 PM
 | most, if not all settings for wap etc can be found on 
 http://www.filesaveas.com
 
 've used them many a time when the isp, provider etc have let me down !!!
 
 I've also found that entering the username and password in both
 incoming server and outgoing server can help - this is usually more
 beneficial for non provider accounts, e.g. I'm with O2 and the
 username and password trick works great for my Orange e-mail
 account settings on the phone.
 _________________
 w810i - R4EA031
 
 [ This Message was edited by: glorfingal on 2006-10-26 08:43 ]
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| xavierx Joined: Oct 16, 2006
 Posts: 6
 PM
 | Thanks for hijacking my thread. Mine still does not work by the way. Still cant get a subject | 
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