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Author w800i - 'Spot' on the camera - HELP
bobtastic
K800 Black
Joined: Oct 14, 2005
Posts: 14
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Posted: 2006-09-30 15:40
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Hi,
ive had my w800i a while.
I fitted a new cover on it recently but after i put it all back together the camera now shows a small dark area on the photos. Its like a small black spot.

There is no dirt on the lense, no scratches.

I know someone else who had this problem and they took it to carphone ware house and they fixed it.
So i took mine into carphone warehouse too.

I asked whether i would lose my photos and sounds, they said yes.
So i thought they would just be flashing the camera drivers, sounded like a software fault.
But they wouldnt fix it as it didnt have the sony sticker on.

So....i have put the hybrid camera driver on the phone thinking it would fix it. but it hasnt.


Has anyone else had this problem with the camera?

thanks.

Any help at all is muchly appreciated
bobtastic
K800 Black
Joined: Oct 14, 2005
Posts: 14
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Posted: 2006-09-30 15:44
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just done a search.

this guy also has the same problem
http://www.esato.com/board/viewtopic.php?topic=121323#post1641385


I will post up some photos soon to show the spot


[ This Message was edited by: bobtastic on 2006-09-30 14:58 ]
Winger
K750
Joined: May 01, 2006
Posts: 95
From: UK
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Posted: 2006-09-30 16:13
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I have exactly the same problem, its impossible to get rid of it!
bobtastic
K800 Black
Joined: Oct 14, 2005
Posts: 14
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Posted: 2006-09-30 16:18
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you can take it to carphone warehouse, if you're from the UK and they will solve it for free.

As long as it has the sticker behind where the battery goes.

But when i replaced my housing the sticker obviously wasnt on the replacement.
So i can either take the phone to pieces, then put the old housing with the stick back on.
Or i can fix it myself.

I imagine it will only be a firmware update or something.
They mentioned that i would lose my stored photos and sounds, so i dont think they actually replace the lense
frakker
K800 Black
Joined: Apr 28, 2005
Posts: 263
From: Oxford
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Posted: 2006-09-30 17:04
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I don't get how you will lose your photos? Back them up on the Memory Stick that came with the phone?
bobtastic
K800 Black
Joined: Oct 14, 2005
Posts: 14
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Posted: 2006-09-30 17:30
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yep, i know thats an option.

but the reason i mentioned that is because its proof the the shop were going to flash the phone.

therefore i should be able to fix it myself.

The question is...how?

maybe a firmware upgrade?
frakker
K800 Black
Joined: Apr 28, 2005
Posts: 263
From: Oxford
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Posted: 2006-10-01 21:53
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Got nothing to lose I guess. Back everything up and head on over to Wotanserver/Da Vinci Team and buy a credit (guide to flashing can be found on either site or a quick search on here) and flash the phone. I have a feeling it won't fix it for some reason though...
rrojas260
W800
Joined: Dec 13, 2003
Posts: > 500
From: Valencia, Venezuela
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Posted: 2006-10-02 00:22
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I had the same problem, just took the battery out for a few hours and everything was ok. Maybe it was just luck.
bobtastic
K800 Black
Joined: Oct 14, 2005
Posts: 14
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Posted: 2006-10-02 18:40
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thanks.
Will try the battery thing.

Flashing it hasnt made any difference.

I think i will end up putting it all back together and taking it to carphone warehouse
lenia
T68 gold
Joined: Oct 05, 2006
Posts: 1
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Posted: 2006-10-05 07:21
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I ve got the same problem but havent tried anything yet.
let me know if something works for you

tranced
LG Nexus 4
Joined: Jan 19, 2006
Posts: > 500
From: Santo Domingo, wonDeRland
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Posted: 2006-10-06 15:35
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hey, this problem is kinda tuff. isnt it dangerous trying to fix this problem?
I jay0726 | (+3, 0) | Clara, Evita, Mimmi & Victoria | My Pics | Do your job!
georgecarter
T68 gold
Joined: Oct 10, 2006
Posts: 2
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Posted: 2006-10-10 18:18
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i had the same problem on my w800i, after a while and when i got used to it, the black dot mysteriously disappeared on the sneak.
but recently it has come back right at the top of my pictures
crstacy
W705 Silver
Joined: Oct 19, 2005
Posts: 107
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Posted: 2006-10-14 22:45
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Any fix for this. I just replaced my case and it seems to have appeared. Any fixes besides taking it anywhere.
bobtastic
K800 Black
Joined: Oct 14, 2005
Posts: 14
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Posted: 2006-10-15 22:43
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Quote:

On 2006-10-14 22:45:48, crstacy wrote:
Any fix for this. I just replaced my case and it seems to have appeared. Any fixes besides taking it anywhere.



That's how mine came about.

I still have no fix

Currently the only proper fix is to put the original cover back on, and carphone warehouse should fix it within a day or two.

Otherwise, ask carphone warehouse how they fix the problem, then do it yourself.

If you find the guts to ask them, post it here for the rest of us
crstacy
W705 Silver
Joined: Oct 19, 2005
Posts: 107
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Posted: 2006-10-16 14:17
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I took the phone to the Carphone warehouse. I told them about how people are singing their praises on the net as having a cure for a spot appearing in the camera. I showed them the spot and without even going further they suggested I take it to an SE repair centre.

I'm going to call another store this afternoon, but this isn't good news so far.

Anyone else have any ideas?
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