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Parrot CK3000 users |
kire
Joined: Oct 29, 2002
Posts: 40
From: South Africa
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I must say, this is a great product. It worked perfectly and the voice recognition was superb. That was until  update the software on the T68i from R2 to R5. Now my $220 carkit is absolutely useless. It refuses to sync the phonebook on the T68i and I cannot use voice control AT ALL. It looks like changed something fundemental in the BlueTooth / Sync programming.
So I contacted tech support in South Africa. A week has gone by and I am still waiting for a 'data specialist' to phone me back. Also took my phone to the nearest service centre, but after a day they told me they cant downgrade the software, my phone needs to be sent away for a couple of WEEKS  . Noot good.
Worse of all is I can probably flash the phone myself, but then I need the flash cable and the R2F firmware (any donations welcome 
Another option is to flash the CK3000 self I have been told. Not 100% sure this will solve the problem though. But I am not in the mood of buying a $50 cable to do it. (Thats almost R550!!! without shipping). Now if I can only find a place in SA that sells a BlueTooth adpater then I can flash the CK3000 using my notebook, but alas BlueTooth in SA has only reached cellphones. Kinda useless eh ?
So I have this theory. warrants that the phone is without defects and operates 'normally'. Now if the phone worked when R2 firmware was loaded, and now all of a sudden it doesn't with R5 doesn't that constitute them replacing the phone ??
I'll probably send the phone away for 2 weeks... but I cant live without my phone!!! And I am not guaranteed that will fix this in upcoming firmware releases. So I probably will never upgrade again.
*sigh* |
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Gorilla800lbs
Joined: Oct 25, 2002
Posts: 42
From: New York, NY
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That is really scary. I bought my T68i primarily so that I could install CK3000. I have a R3x version. Haven't ordered CK300 yet, however. I hope your travail is remedied by SE, please do post your progress!! |
kire
Joined: Oct 29, 2002
Posts: 40
From: South Africa
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Okay, got my phone back... NEW PHONE!!! yay Firmware R2b loaded, works perfectly with the carkit! |
bingo
Joined: Oct 30, 2002
Posts: 152
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There are other threads on here about the R5D upgrade.
It sounds like SOME people who have had the upgrade have had BT problems afterwards.
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[MDS]
Joined: Oct 09, 2002
Posts: > 500
From: U.S.A.
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Quote:
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On 2002-11-13 12:27, kire wrote:
Okay, got my phone back... NEW PHONE!!! yay Firmware R2b loaded, works perfectly with the carkit!
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Glad to hear that....
www.mythstudios.com |
vatualmon
Joined: Nov 15, 2002
Posts: 6
From: Mallorca (Spain)
PM |
I've posted this to Parrot support:
I have updated my sonyericsson T68i to R5D007 software version, and my CK3000 does not work properly: Parrot Menu have disappeared from phone, and the radio mute phone activates and makes a 'beep' every few seconds.
What can I do now?
Must I downgrade the Phone?
Thanks in advance,
Santi Fiol
And in a few hours they answer:
Hello Santiago,
Thank you for choosing the CK3000.
ERicsson made some major modification in their SW.
That is why, for the moment you have to use the voice recognition of the T68i,
If you have the possibity to downgrade the SW, then you can. However, we're working on another SW which will be ready soon,
Bets regards,
Christian COLY
Customer Relations Manager
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kire
Joined: Oct 29, 2002
Posts: 40
From: South Africa
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Yes, I got the same reply. Seems screwed up the bluetooth in the new software. Anyhow, the ONLY way to downgrade your software is to do it yourself by buying a flashing cable and credits to load earlier firmware. Then of course, you still need to find the earlier firmware. And you can completely screw your phone if it's not done right. service centres cannot downgrade firmware using their terminals and flashing software. So you have the option of sending it in for service, if asked for a reason just say your bluetooth is non-functional. If you are lucky you will get a new phone with older firmware. DO NOT UPGRADE YOUR FIRMWARE IF YOU HAVE A CK3000! This is fatal. Hopefully the next release (R6) of the T68i software will fix it, as it seems is aware of the problem. But don't try the software until someone else confirms that the CK3000/:BT: problem has been fixed.
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Gorilla800lbs
Joined: Oct 25, 2002
Posts: 42
From: New York, NY
PM |
Gentlemen,
While we are on the subject, can you tell what is the best price I can hope to find for CK3000? Or even, beyond hope, where to find one at such price in US?
Thanks! |
vatualmon
Joined: Nov 15, 2002
Posts: 6
From: Mallorca (Spain)
PM |
I can't help you, I live in Spain.
Here I've it installed for 450 €. |
vatualmon
Joined: Nov 15, 2002
Posts: 6
From: Mallorca (Spain)
PM |
Well, I went to my SonyEricsson service point again, and they said that is impossible to downgrade the SW of the T68i. So I have gone to my Parrot installer and I have upgraded the CK3000 to the last SW version (2.32 now) and the hands free works now.
I must use the T68i voice recognition and its address book, but the sincronizations problems and the annoying 'beeps' after every call have disappeared.
I think its a provisional solution till Parrot develops his fully compatible SW with the R5D007.
[ This Message was edited by: vatualmon on 2002-11-19 23:55 ] |
vatualmon
Joined: Nov 15, 2002
Posts: 6
From: Mallorca (Spain)
PM |
New Parrot CK3000 SW available: v2.40
Parrot says that is now fully compatible with the R5D007.
I will test this evening... |
intmanch
Joined: Nov 19, 2002
Posts: 5
From: Spain
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Where do you upgrade your Parrot here in Spain? I'm from Madrid. Thanks!! |
vatualmon
Joined: Nov 15, 2002
Posts: 6
From: Mallorca (Spain)
PM |
I've upgraded for twice in my installer/solder for free, but you can upgrade by yourselve. This is what Parrot says:
To make an upgrade, you have to use the flash kit.
This one costs 53.36€ VAt excluded.
Otherwise, please send us the conrtol box to the folowing adress :
PARROT SA
174, Quai de Jemmapes
75010 Paris,
France
Best REgards,
Christian COLY
Customer Relations Manager
TEL : +33 1 48 03 60 69
FAX : +33 1 48 03 06 66
[ This Message was edited by: vatualmon on 2002-12-12 11:21 ] |
Darrenk
Joined: May 31, 2002
Posts: 21
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I have used the new software (v2.4) for the past week and the sync now does work but only when you go to the parrot menu. When you try to enter the menu, it will try to sync then. Everything seems to work fine except the word spotting function. This is where you can say a word (such as telephone) and the kit will mute the stereo and allow you to voice dial or answer an incoming call. I can't seem to get this to work at all. It'll be interested to know whether you guys have the same problems. |
c_setag
Joined: Dec 13, 2002
Posts: 2
PM |
I wish I found this forum a while ago. I have a CK 3000 (v2.20) and it worked great with my T68i (I do not know which firmware it was, I bought it in July 2002). I upgraded my T68i to R5D and then all the sh*t began.....
I send the CK3000 to Parrot for upgrading and was promised the newest software version (v2.40) but somehow they send me a completely new unit (ok that was nice) but with v2.32, so sending it to France had little use since I still cannot use it (although it makes a nice paparweight on my desk). PLUS I read that someone had flashed his CK3000 via a cable to v2.40 and this does not solve all the issues, it does operate with voicedialling and syncing (which you need to initiate manually BTW) but starting and ending a call through speech is not supported, the BT-connection is always on now (resulting in more powerusage and thus draining the battery) and some other minor problems.
Also upgrading of your CK3000 with a BT-dongle cannot be done (believe me I tried), you need another CK3000 control box which is connected via cable with your PC, this 'updater-CK3000' then needs special software to be able to upgrade the other CK3000.
I read that SE has released R6A, does anybody know if this will bring a solution to this problem? Has anybody already upgraded to R6A and tested it with the CK3000?
Also I found two bugs in the CK3000 and was wondering if other users have experienced them also:
- If I and the other party press the 'end' button at the same time (this happens more often then you would think) the CK3000 locks up, not releasing the phone mute and is completely inoperable. I really need to cut the power off and on to get it working again.
- If editing contacts on my existing entries it sometimes does not sync properly with the CK3000, resulting in double entries and I need to delete and add the contacts another time. |
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Posted: 2002-10-29 10:56
