Esato

Forum > Sony Ericsson / Sony > General > SE 12 Month Warranty - Can I take my phone into Carphone Warehouse?

Author SE 12 Month Warranty - Can I take my phone into Carphone Warehouse?
Kwiksta
K800 Black
Joined: Jul 17, 2004
Posts: > 500
PM
Posted: 2006-08-17 19:13
Reply with quoteEdit/Delete This PostPrint this post
Hi All!

I was just about to order my phone from e2save yesterday, but they went and took down thier offer! So instead, I'll be ordering one from http://www.mobileshop.com ...e2save stated on their website, that if there was any fault with my handest, I could take it directly to any carphone warehouse store...Since all new phones come with a standard SE 12 month warranty, I was wondering, if I were to buy my new K800 from mobileshop.com , would I still be able to take it to CPW in case of repairs?

Thanks a lot for the help!

Kwiksta

_________________
K800i Coming Up

Previously ---> Tempsonyfreak

[ This Message was edited by: Kwiksta on 2006-08-17 18:39 ]
slugworth
C510 Black
Joined: Jul 19, 2006
Posts: 400
From: UK
PM
Posted: 2006-08-17 19:24
Reply with quoteEdit/Delete This PostPrint this post
probably not but i know u can take it to the SE service place thing for free repairs (excluding water/acidental damage)
S500i 4GB M2
rajravat
T68 gold
Joined: Jun 29, 2006
Posts: 29
PM
Posted: 2006-08-17 19:28
Reply with quoteEdit/Delete This PostPrint this post
yes u can e2save are part of carphonewarehouse
jcwhite_uk
Sony Xperia Z1
Joined: Feb 18, 2004
Posts: > 500
From: Dorset, UK Phone:Xperia Z1
PM, WWW
Posted: 2006-08-17 19:36
Reply with quoteEdit/Delete This PostPrint this post
Quote:

On 2006-08-17 19:28:05, rajravat wrote:
yes u can e2save are part of carphonewarehouse


He knows that. He wants to know if he buys it from mobileshop will they repsair it.
As far as I know they will repair if you take it to one of their repair centres.
BTW, the new phones come with 24 month warrenties.
Checkout my photos at My Website

"Duct tape is like the force. It has a light side, a dark side, and it holds the world together."
Kwiksta
K800 Black
Joined: Jul 17, 2004
Posts: > 500
PM
Posted: 2006-08-17 19:39
Reply with quoteEdit/Delete This PostPrint this post
Thanks for your replies!

JCWhite, Would I have to take it directly to the centre, or can I arrange it via phoning Carphone Warehouse' customer service?

Thank you

Kwiksta
Previously --> tempsonyfreak
whistla
W810 black
Joined: Aug 22, 2005
Posts: > 500
PM
Posted: 2006-08-17 20:05
Reply with quoteEdit/Delete This PostPrint this post
Yes you can take it to CPW as they are dealers fro SE repair, i have done it and they will do it for you.
Kwiksta
K800 Black
Joined: Jul 17, 2004
Posts: > 500
PM
Posted: 2006-08-17 20:15
Reply with quoteEdit/Delete This PostPrint this post
Thanks mate!

Did you purchase one from mobileshop.com too?

Kwiksta
Previously --> tempsonyfreak
aminator
T68 gold
Joined: Jul 13, 2006
Posts: 138
PM, WWW
Posted: 2006-08-17 20:19
Reply with quoteEdit/Delete This PostPrint this post
as long as you have a proof of purchase you can take Nokias and Ericsson phones from whatever shop site or internet you bought it from there as they are authorised repairers for the manufacturers
Kwiksta
K800 Black
Joined: Jul 17, 2004
Posts: > 500
PM
Posted: 2006-08-17 20:37
Reply with quoteEdit/Delete This PostPrint this post


I'm pretty certain I'll buy online now...

Thanks guys!

Kwiksta
Previously --> tempsonyfreak
bigpun
K750
Joined: Sep 30, 2003
Posts: 26
PM
Posted: 2006-08-18 10:51
Reply with quoteEdit/Delete This PostPrint this post
Quote:

On 2006-08-17 19:24:12, slugworth wrote:
probably not but i know u can take it to the SE service place thing for free repairs (excluding water/acidental damage)




Are you sure that SE service centre's repair phones for free if still in Warranty?

I have a phone bought off ebay last september that i dropped in water last xmas. I took it into Carephone warehouse and they said they cannot fix it due to water damage.

The screen works fine and it powers on ok. its just the joystick left, down and buttons select,1,2,3 dont work but they do in games??

thanks
jcwhite_uk
Sony Xperia Z1
Joined: Feb 18, 2004
Posts: > 500
From: Dorset, UK Phone:Xperia Z1
PM, WWW
Posted: 2006-08-18 11:22
Reply with quoteEdit/Delete This PostPrint this post
If a phone is water damaged then it wont be covered under any warrenty.

This message was posted from a WAP device

aminator
T68 gold
Joined: Jul 13, 2006
Posts: 138
PM, WWW
Posted: 2006-08-18 11:34
Reply with quoteEdit/Delete This PostPrint this post
and wont repair it because the corrosion will set in and ultimatley probably kill the phone anyway
supers33d
C905 Silver
Joined: May 08, 2006
Posts: 166
PM
Posted: 2006-08-18 13:09
Reply with quoteEdit/Delete This PostPrint this post
I have taken my phone to the carphone warhouse when it was broken and they called up to arrange the phone collected
Access the forum with a mobile phone via esato.mobi