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Author K800 Data Counter
mrwoll
X1 Silver
Joined: Sep 14, 2005
Posts: 173
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Posted: 2006-08-14 17:35
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Just a small question. In the data counters menu of the k800 (and other models for that matter) what does the B signify? Bytes or Bits ?

O2 are trying to screw me over for GPRS usage from a previous month with ridiculous claims. According to them I was connected about 12hrs a day and on one day 23hrs!! Come on, how did I make calls and txt then.
djpattemore
W910 Black
Joined: Jul 17, 2006
Posts: 21
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Posted: 2006-08-15 01:26
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Hi,

I dont know if it's bits or bytes but dont tanke that crap from O2. When vodafone were saying that i was goin on the net every hour i kicked off big time and got £50 free credit.

There taking you for a mug. Don't let them get away with it. They wont miss the money if they refund you its pennys to them, just tell em what for!
i,Robot
K750
Joined: Jun 02, 2005
Posts: 59
From: England prevails
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Posted: 2006-08-15 01:34
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Bytes. There are 8 bits to 1 byte. 1024 bytes = 1 kilobyte etc etc
mrwoll
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Joined: Sep 14, 2005
Posts: 173
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Posted: 2006-08-15 09:33
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I mean I generally just look at RSS feeds. How big are each of those?
Maffu
K800 Black
Joined: Aug 14, 2006
Posts: 50
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Posted: 2006-08-15 17:00
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i've realized that alot of phone companies do stuff like that, they pick random people and give them a bill saying that they've been doing something that costs $__. It's actually a pretty smart tactic seeing as to how many people don't even look at their bills and just pay the amount they're supposed to.
peanut
P1
Joined: Mar 18, 2002
Posts: > 500
From: UK: Oxon and Leics
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Posted: 2006-08-15 17:18
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O2s gprs charges are a mess. They've started charging people now and can't get it right. I got a £250 refund last month for data calls I didn't make. I couldn't I didn't have a phone!

They are gprs/3g not CSD they're charging you for?
aminator
T68 gold
Joined: Jul 13, 2006
Posts: 138
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Posted: 2006-08-15 21:20
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Mate, first of all tell them to stick it!

I work for o2 and your not the first person I have come accross with this issue....how it happens I have no idea.

Some poor guy came into my shop and had a £260 data bill for the previous month....he had a 6230i...need I say more

I called them up and told them there was just no way this could possibly happened, they gave me alot of resistance but in the end I got them to refund the customer for the usage.

Its not uncommon for this to happen, there have been numnerous cases
blunden
K800 Black
Joined: Jun 27, 2005
Posts: 207
From: Sweden
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Posted: 2006-08-15 23:21
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How can they be so wrong? I mean all the other companies in all the other countries get it right so you would think there was a working system for it.
mrwoll
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Joined: Sep 14, 2005
Posts: 173
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Posted: 2006-08-16 00:33
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Well I got them to refund this months data bill (which is actually last months ...? Another thing that doesnt make sense charging a month behind everything else)

But I know the bill for August will be the same as I have used RSS feed pretty much everyday just to check sports news. Its utter rubbish, they say I downloaded 6mb in a day just from RSS feeds. In fact the guy I spoke to didnt even know what they were.

They are just a mess pretty much every month I have to ring up and correct something on my bill. I was meant to be getting £15 deducted from my bill a month (as arranged when I upgraded) yet they were adding it onto the bill..?!!!
aminator
T68 gold
Joined: Jul 13, 2006
Posts: 138
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Posted: 2006-08-16 10:59
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Press them hard for more than just a reimbursment for the aggro they have caused you wasting your own time rectifying their mistakes
Mr.Eric
T68 gold
Joined: Aug 04, 2006
Posts: 4
From: Merseyside U.K
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Posted: 2006-08-16 11:37
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Do you get charged for the amount of bytes sent,recieved or the total?
My counters currently read.....
All sessions.
Sent....679884b recieved...8340286b timer is on...0:48:03.
Does anyone know if this average(had phone 2 weeks), low or excessive? Or will it be included in my contract deal(anytime 100)?
In other words am I going to get charged loads of money at the end of the month?
Tervel
K850 Blue
Joined: Jun 30, 2003
Posts: > 500
From: US, TX
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Posted: 2006-08-16 19:24
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that means you've downloaded 8mb of data (or 8,000 kb) check your rate/kb and you'll see how much you owe.
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