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Author W810i Software update problem?
serul
K790
Joined: Dec 18, 2002
Posts: 13
From: Istanbul/Turkey
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Posted: 2006-08-06 23:57
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I want to update my phone's software with the phone's initial update program. I downloaded update, then phone restart and begin update. After phase 1 it fails and phone started. I saw a message says" Update failed, will report to SE". Is it a common problem or happens to me. Solution?
slugworth
C510 Black
Joined: Jul 19, 2006
Posts: 400
From: UK
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Posted: 2006-08-07 00:07
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SEUS or GPRS update?
S500i 4GB M2
serul
K790
Joined: Dec 18, 2002
Posts: 13
From: Istanbul/Turkey
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Posted: 2006-08-07 00:09
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gprs update
bico
W810 black
Joined: May 19, 2003
Posts: > 500
From: Stockholm, Sweden.
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Posted: 2006-08-07 00:10
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Yes, that seems to be a more or less common problem. I encountered the same strange behaviour.

I recommend that you use SEUS (the Windows application) with the phone connected to the PC via the USB cable instead.
slugworth
C510 Black
Joined: Jul 19, 2006
Posts: 400
From: UK
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Posted: 2006-08-07 00:11
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try using SEUS (GPRS is expensive in the UK) would recomend it done via PC anytime can monitor the prosses

_________________
W800i R1BC002
Hybrid 2.4>No Hiss>Unlim SMS>WMP11 Skin>Shutter noise changed

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Edit: Bico we seem to be copying eachother lol
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[ This Message was edited by: slugworth on 2006-08-06 23:13 ]
serul
K790
Joined: Dec 18, 2002
Posts: 13
From: Istanbul/Turkey
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Posted: 2006-08-07 00:13
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I also tried SEUS. I freezes during update. It happens when you see Sony Ericsson LOGO window. (After animation)
slugworth
C510 Black
Joined: Jul 19, 2006
Posts: 400
From: UK
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Posted: 2006-08-07 00:14
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whats ur Internet speed?
S500i 4GB M2
serul
K790
Joined: Dec 18, 2002
Posts: 13
From: Istanbul/Turkey
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Posted: 2006-08-07 00:16
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1mbit
slugworth
C510 Black
Joined: Jul 19, 2006
Posts: 400
From: UK
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Posted: 2006-08-07 00:16
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hmm speed ok

CPU, RAM, OS etc?
S500i 4GB M2
serul
K790
Joined: Dec 18, 2002
Posts: 13
From: Istanbul/Turkey
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Posted: 2006-08-07 00:17
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Pentium D 1.6 1.5 gb ram
xp home
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[ This Message was edited by: serul on 2006-08-06 23:18 ]
slugworth
C510 Black
Joined: Jul 19, 2006
Posts: 400
From: UK
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Posted: 2006-08-07 00:19
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i have no idea why you are strugling

all i can recommend is that uninstall all SE software

download the signed drivers from SE site install them.

downlaod SEUS again install it

open phone on flash mode install driver

reboot the SEUS and that should be ok
S500i 4GB M2
bico
W810 black
Joined: May 19, 2003
Posts: > 500
From: Stockholm, Sweden.
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Posted: 2006-08-07 00:20
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The PC specification seems fine to me. It should not cause you any trouble as far as I can see.

Have you installed the appropriate USB drivers?
serul
K790
Joined: Dec 18, 2002
Posts: 13
From: Istanbul/Turkey
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Posted: 2006-08-07 00:21
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What is flash mode phone driver?
slugworth
C510 Black
Joined: Jul 19, 2006
Posts: 400
From: UK
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Posted: 2006-08-07 00:21
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its usigned but the se drivers have them in them...

flash mode is when you hold C with no sim turn the phone off put the USB in and the phone doesnt turn on but the PC makes the USB conection noise

you have taken the sim out and mem stick right?

_________________
W800i R1BC002
Hybrid 2.4>No Hiss>Unlim SMS>WMP11 Skin>Shutter noise changed

[ This Message was edited by: slugworth on 2006-08-06 23:24 ]
serul
K790
Joined: Dec 18, 2002
Posts: 13
From: Istanbul/Turkey
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Posted: 2006-08-07 00:23
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no. I think this solves my problem??
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