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Question Regarding Warranty |
silvershadow
Joined: Jul 20, 2006
Posts: 11
PM |
HI guys,
like alot of people i guess, i have bought my k800i on O2 network from ebay.
The phones seal on the box wasnt even opened, and everything has been perfect.
The fact that i dont have an official reciept, how would this fair, should the phone require a repair within the 2year warranty period.
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masseur
Joined: Jan 03, 2003
Posts: > 500
From: Sydney, London
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I don't know about 2 years warranty but the standard SE warranty is 1 year as mentioned in the manual, but if you should need to send it away to the standard repair centres they will always ask for a proof of purchase, no matter how old the phone is
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aminator
Joined: Jul 13, 2006
Posts: 138
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we have a way of tracing the phone without the reciept, basically we log everything we sell for reference, so should it need repairing pop into the shop and they can pull up a backup reciept so we can sendit away 
Although why he didnt give you a copy of the original reciept is weird as if he pulls an insurance job on it however long down the line you havent got a leg to stand on...
[ This Message was edited by: aminator on 2006-07-27 23:03 ] |
jcwhite_uk
Joined: Feb 18, 2004
Posts: > 500
From: Dorset, UK Phone:Xperia Z1
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The K800i does come with 2 years warrenty. I had a note in the box telling me so.
This message was posted from a WAP device |
aminator
Joined: Jul 13, 2006
Posts: 138
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if you read the TnCs it says proof of purchase required, although we all know its less than a year old some places will be arsey about repairing it without one |
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Posted: 2006-07-27 23:20
