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never thought i would say it - but Well Done O2 - K800I |
skyblumatt
Joined: Jun 18, 2005
Posts: 68
PM |
I have constantly moaned about all the networks at one stage or the other in my life but finally i get to thank o2.
got myself a E900 Samsung and was disappointed in it to say the least. Hvae just arranged with them to return it to them in exchange for the new K800I (Should never have left SE made that mistake once before and regretted it)
They have told me my new phone will be delivered tomorrow and i just have to swap over with the old one on my doorstep.
Fingers crossed that this will happen tomorrow as i have been let down before . Lets wait and see.
Great customer service from a Mobile Network?? things are looking up
[ This Message was edited by: skyblumatt on 2006-06-28 10:27 ] |
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Aldrew
Joined: Sep 07, 2004
Posts: 283
From: Milton Keynes, UK
PM |
Good luck.
As far as I'm aware O2 are out of stock on the K800. I'm waiting for mine, should of been delivered today, but I got sent a "out of stock" email.
Hopefully yours will arrive, with no probs, or you'll have another provider to add to your hate list. |
skyblumatt
Joined: Jun 18, 2005
Posts: 68
PM |
believe me the more i think about it the more convinced i am that this will not happen tomorrow at all!
Annoying thing was i rang yesterday and he stated " i have the K800I" in front of me but recommended i upgrade to online 200 which would take over night and ring back tomorrow (meaning today) as it would be free.
Did this and got a few umms and ahhhs from the operator today about whether the K800 was available , she did speak to her supervisior so i remain optimistic, expect lots of cursing tomorrow if it goes wrong, in hindsight should have waited til the phone got delivered before i praised them . I will do anything to be rid of this E900! |
Berry
Joined: Dec 09, 2005
Posts: > 500
From: UK
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Did you know that you can actually upgrade Online Tariffs in an O2 Store?
I did this for both myself and my wife.
Save you hanging around hoping i guess |
skyblumatt
Joined: Jun 18, 2005
Posts: 68
PM |
i have been made aware of this from this forum. This wasnt an upgrade thought it was a faulty phone a few weeks old, not sure if i could have done the same in the high st store in this case? |
kaiserftw
Joined: Jun 24, 2006
Posts: 16
PM |
Just noticed that the sentence that says delivery of the handset may take 7 working days (at o2 online) is gone!
But I havent got a confirmation that mine has been despatched!
[ This Message was edited by: kaiserftw on 2006-06-28 11:09 ] |
ghostfreak
Joined: Mar 17, 2003
Posts: > 500
From: N. Ireland, UK
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Same with me!
I called up this morning and a guy said that they were receiving a shipment in sometime today but wasn't sure when.
_________________
http://www.xfilesforum.net - Dare To Believe?
T300 > T610 > K700i > K750i >?
[ This Message was edited by: ghostfreak on 2006-06-28 11:26 ] |
Aldrew
Joined: Sep 07, 2004
Posts: 283
From: Milton Keynes, UK
PM |
Thats good news. So dispatch latest tomorrow, we hope. I did email them this morning asking when I would receive it, but just got an automated response saying I could track my order with DHL!! |
ghostfreak
Joined: Mar 17, 2003
Posts: > 500
From: N. Ireland, UK
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I've only been getting out of stock e-mails 
http://www.ghostrx.net
T300 > T610 > K700i > K750i > K800i > K850i > W910i > K850i (after flash with R1FA035) > C905 (broken earpiece as of 23/01/09) > BB 9000 > BB Bold 9700 > SE Experia X10 Mini Pro |
SonySandy
Joined: Aug 07, 2003
Posts: 267
From: Sunny Scotland
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I was told that there was a product recall already on the K800 from an o2 rep. Not sure if they were just spinning a line, but there is always a chance they weren't lying. |
ghostfreak
Joined: Mar 17, 2003
Posts: > 500
From: N. Ireland, UK
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My order status is usually updated after 1pm so I'll give them a call later and see what's happening.
http://www.ghostrx.net
T300 > T610 > K700i > K750i > K800i > K850i > W910i > K850i (after flash with R1FA035) > C905 (broken earpiece as of 23/01/09) > BB 9000 > BB Bold 9700 > SE Experia X10 Mini Pro |
Aldrew
Joined: Sep 07, 2004
Posts: 283
From: Milton Keynes, UK
PM |
Has anyone got a K800 from O2? I see it's made postion 1 on the top selling phones.
Can't see how they can still have it as available on there website if it's been recalled. |
skyblumatt
Joined: Jun 18, 2005
Posts: 68
PM |
just phoned them again and they have confirmed to me that Parcelline will be delivering my handset tomorrow.
Just wait and see if it is indeed a k800i that arrives !!!! |
joe9789
Joined: Dec 23, 2002
Posts: 12
PM |
Quote:
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On 2006-06-28 12:36:17, Aldrew wrote:
Can't see how they can still have it as available on there website if it's been recalled.
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Has it been recalled, why? |
Aldrew
Joined: Sep 07, 2004
Posts: 283
From: Milton Keynes, UK
PM |
Quote:
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On 2006-06-28 12:46:14, joe9789 wrote:
Quote:
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On 2006-06-28 12:36:17, Aldrew wrote:
Can't see how they can still have it as available on there website if it's been recalled.
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Has it been recalled, why?
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I was just refuring to SonySandy's post that they'd been told by O2 rep that it'd been recalled. I know nothing, else. |
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Posted: 2006-06-28 10:50
