Esato

Forum > Sony Ericsson / Sony > General > K750i real trouble.

Author K750i real trouble.
mexicolata
T68 gold
Joined: May 25, 2006
Posts: 6
PM
Posted: 2006-05-25 21:03
Reply with quoteEdit/Delete This PostPrint this post
Hey guys.. well i hoped somebody could help me with the trouble i'm having with my phone
I bought yesterday a K750i in Indonesia and I put it in English as for the language.
Then (how come could i be so stupid) I went onto the Net so as to update the phone with the latest firmware. I installed PC Suite's software that was provided with the phone's cd.
Everything was going allright, I also installed SE Update Service from their website. (version 2.6.4.9)

(1st question, does the SEUS version depends on the country you choose at SE's homepage ?)

I followed the updating process (remove your battery..simcard..then hold "c"..) my computer started to download another program through SEUS application. Then it started to update my phone... but suddenly, around 30% until it would finish, a error message appeared saying that i had to do all the process again...to reconnect the USB cable

That's what I did, but my phone wouldn't turn on again !
I tried like 30 times...uninstalling both SE Programs, drivers...trying to get some help from other forums...but with no results....and nobody had experienced such problem before...all their phones wouldnt update but they still could turn on...
Maybe I made a mistake by not charging my phone at the beginning...but now I can't even turn it on ! Or even see if its charged.. I still get the same message saying that the cable was disconnected...What bothers me most is that I'm afraid my phone had been litterally destroyed...

Some friend told me that I didn't installed the USB Flash Driver properly...
could that be the reason my phone won't update and turn on again ?

The problem is that I can't succeed in installing it... How can I re-born my phone now ? My computer's maybe too slow to do it properly...

Thanxs for your incoming answers to this problem
Take care
whistla
W810 black
Joined: Aug 22, 2005
Posts: > 500
PM
Posted: 2006-05-25 21:09
Reply with quoteEdit/Delete This PostPrint this post
No, i hink what needs doing is the EROM needs flashing to the phone. IF you were in the UK i could have done it for you. Take it to a phone shop and see what they say.
mexicolata
T68 gold
Joined: May 25, 2006
Posts: 6
PM
Posted: 2006-05-25 21:13
Reply with quoteEdit/Delete This PostPrint this post
You mean that my phone might not be dead yet ?
What's EROM ?
whistla
W810 black
Joined: Aug 22, 2005
Posts: > 500
PM
Posted: 2006-05-25 21:15
Reply with quoteEdit/Delete This PostPrint this post
Yes, SEMC phones (this phone) can not die from firmware problems. The EROM is a file which will most likely revive the dead phone, its a file that is needed by the phone to start. It just needs reflashing and the firmware loading again.
mexicolata
T68 gold
Joined: May 25, 2006
Posts: 6
PM
Posted: 2006-05-25 21:47
Reply with quoteEdit/Delete This PostPrint this post
Is it possible to do it by myself ?
What's the procedure ?
I went onto other threads that are explaining this EROM thing...but I'm kind of afraid to do it...thanx
whistla
W810 black
Joined: Aug 22, 2005
Posts: > 500
PM
Posted: 2006-05-25 21:49
Reply with quoteEdit/Delete This PostPrint this post
Dont worry, my phone dies yesterday and i had a panic but its all fixed now. What you need is an cruiser / fighter / unlock cable for the K750i, you can buy these from ebay for around £10 GBP.

Once you have this you can get the necessaey software and files from www.topsony.com

If you need help with the software and files needed i will be more then willing to help
mexicolata
T68 gold
Joined: May 25, 2006
Posts: 6
PM
Posted: 2006-05-25 21:54
Reply with quoteEdit/Delete This PostPrint this post
ok thanx for your help but i think i'll go to a SE authorized repair store...They should fix my phone...if random users can do it..how couldn't they ?
The thing that worried me is that its an indonesian phone so...i hope they'll fix it...
whistla
W810 black
Joined: Aug 22, 2005
Posts: > 500
PM
Posted: 2006-05-25 21:59
Reply with quoteEdit/Delete This PostPrint this post
Yes, SE should do it but if not you can allways do it yourself!
mexicolata
T68 gold
Joined: May 25, 2006
Posts: 6
PM
Posted: 2006-05-25 22:02
Reply with quoteEdit/Delete This PostPrint this post
lol.. i'd rather let some experts do it for me than trying to play jimmy neutron again...thanx and good night
jack77777
W810 white
Joined: Apr 11, 2006
Posts: > 500
From: uk/england.
PM
Posted: 2006-05-25 22:27
Reply with quoteEdit/Delete This PostPrint this post
take your k750i to a customer service center , they will revive your phone for you..
whistla
W810 black
Joined: Aug 22, 2005
Posts: > 500
PM
Posted: 2006-05-25 22:36
Reply with quoteEdit/Delete This PostPrint this post
@jack77777 , he already is going to

Quote:

On 2006-05-25 21:54:35, mexicolata wrote:
ok thanx for your help but i think i'll go to a SE authorized repair store...They should fix my phone...

mexicolata
T68 gold
Joined: May 25, 2006
Posts: 6
PM
Posted: 2006-05-30 15:37
Reply with quoteEdit/Delete This PostPrint this post
eeeyy ! just to let you guys know that my phone was fixed in no time by some geeks @ the SE's store...i think they've updated my k750i too so that's great..i'm so happy now...

thanx anyways for helping me knowing about how to fix this phone
cheers

*Jojo*
T68 grey
Joined: Oct 15, 2003
Posts: > 500
PM
Posted: 2006-05-30 15:39
Reply with quoteEdit/Delete This PostPrint this post
Good for you - Mexi ! Welcome to Esato too ! [addsig]
Access the forum with a mobile phone via esato.mobi