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W800i freezing on standby |
rallyevo3 Joined: Apr 28, 2006 Posts: 6 PM |
go easy I only joined tonight and am no expert !!!
I have a W800i and it freezes when the keypad is locked sometimes, the clock that displays appears to have stopped and all I can do is take the battery out and re-start... the firmware is R1AA008 ... this maybe a daft question but.. my phone is unlocked (sim free).. will changing the firmware or doing a master reset change that?.. any ideas welcome |
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BobaFett Joined: Jan 06, 2004 Posts: > 500 From: Kamino (wish it would be Lund) PM, WWW
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welcome here! let it flash again with the actual fw version, if the fone is under warranty sE will do it for free of charge.
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rallyevo3 Joined: Apr 28, 2006 Posts: 6 PM |
sorry I said I'm no expert... do you mean upgrade the firmware... bought it from Ebay from what seems like a genuine guy.. but therefore no warranty.. DOH!! |
BobaFett Joined: Jan 06, 2004 Posts: > 500 From: Kamino (wish it would be Lund) PM, WWW
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u can do it online on sE website, might be a simple flash will solve your problem
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seguy Joined: Dec 21, 2005 Posts: 85 From: Central United States PM |
I had the exact same problem as yourself. My W800i would freeze on the standby clock screen, phone would not respond, the only thing that did function is the backlight, when I would press the up or down volume buttons.
I did not have this problem until I flashed to R1AA008.
When I updated through SEUS with R1BC002 (latest version), the problem was solved.
So you can do one of 2 things:
*Update to firmware version R1BC002 through SEUS (Sony Ericsson Update Service).
*Go into SETTINGS>DISPLAY>SLEEP MODE CLOCK>OFF. This will turn off the clock in standby mode so the phone will not freeze. Display will be blank in standby mode, but you can just press one on the volume buttons to illuminate, and display the clock.
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seguy Joined: Dec 21, 2005 Posts: 85 From: Central United States PM |
Also, doing a master reset, or a software update, should not change the status of your sim lock. If you bought it unlocked, it should stay unlocked regardless. |
rallyevo3 Joined: Apr 28, 2006 Posts: 6 PM |
Thanks Seguy that't so helpful... I'm nervous about changing the software as I have read horror stories on the forum about is wrecking the phone.. I'll try turning the clock off
Ian |
BobaFett Joined: Jan 06, 2004 Posts: > 500 From: Kamino (wish it would be Lund) PM, WWW
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horros story? hard to believe if u let it flash or upgrade in an sE service or pertner service, the fone goes wrong...
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rallyevo3 Joined: Apr 28, 2006 Posts: 6 PM |
just decided to be a devil and upgrade the sotware using the update service software... my phone has R1AA008 software but it said I had the latest sotware and an update wasn't available?
What do you make of that? |
BobaFett Joined: Jan 06, 2004 Posts: > 500 From: Kamino (wish it would be Lund) PM, WWW
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here are some useful datas:
http://www.esato.com/board/viewtopic.php?topic=92737&start=0
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rallyevo3 Joined: Apr 28, 2006 Posts: 6 PM |
Thanks but that says there is a later version of software than mine but I can't download it for some reason!! |
BobaFett Joined: Jan 06, 2004 Posts: > 500 From: Kamino (wish it would be Lund) PM, WWW
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i noticed it aswell, that sE web dont offers the latest fw versions, donnow why. no chance that u can visit an sE shop?
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rallyevo3 Joined: Apr 28, 2006 Posts: 6 PM |
maybe but won't they charge me? I bought the phone from Ebay so have no invoice and therefore no warranty!! |
BobaFett Joined: Jan 06, 2004 Posts: > 500 From: Kamino (wish it would be Lund) PM, WWW
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i see. well, dont u know anybody who works in a mobile shop and can do it for u?
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