Esato

Forum > Sony Ericsson / Sony > Technical > W800i freezing on standby

Author W800i freezing on standby
rallyevo3
W800
Joined: Apr 28, 2006
Posts: 6
PM
Posted: 2006-04-28 23:23
Reply with quoteEdit/Delete This PostPrint this post
go easy I only joined tonight and am no expert !!!

I have a W800i and it freezes when the keypad is locked sometimes, the clock that displays appears to have stopped and all I can do is take the battery out and re-start... the firmware is R1AA008 ... this maybe a daft question but.. my phone is unlocked (sim free).. will changing the firmware or doing a master reset change that?.. any ideas welcome
BobaFett
R520 copper
Joined: Jan 06, 2004
Posts: > 500
From: Kamino (wish it would be Lund)
PM, WWW
Posted: 2006-04-28 23:25
Reply with quoteEdit/Delete This PostPrint this post
welcome here! let it flash again with the actual fw version, if the fone is under warranty sE will do it for free of charge.
Aquila non capit muscas - /// 4ever!

/// Ericsson Forum
rallyevo3
W800
Joined: Apr 28, 2006
Posts: 6
PM
Posted: 2006-04-28 23:28
Reply with quoteEdit/Delete This PostPrint this post
sorry I said I'm no expert... do you mean upgrade the firmware... bought it from Ebay from what seems like a genuine guy.. but therefore no warranty.. DOH!!
BobaFett
R520 copper
Joined: Jan 06, 2004
Posts: > 500
From: Kamino (wish it would be Lund)
PM, WWW
Posted: 2006-04-28 23:39
Reply with quoteEdit/Delete This PostPrint this post
u can do it online on sE website, might be a simple flash will solve your problem
Aquila non capit muscas - /// 4ever!

/// Ericsson Forum
seguy
W810 black
Joined: Dec 21, 2005
Posts: 85
From: Central United States
PM
Posted: 2006-04-29 01:04
Reply with quoteEdit/Delete This PostPrint this post
I had the exact same problem as yourself. My W800i would freeze on the standby clock screen, phone would not respond, the only thing that did function is the backlight, when I would press the up or down volume buttons.
I did not have this problem until I flashed to R1AA008.
When I updated through SEUS with R1BC002 (latest version), the problem was solved.

So you can do one of 2 things:
*Update to firmware version R1BC002 through SEUS (Sony Ericsson Update Service).
*Go into SETTINGS>DISPLAY>SLEEP MODE CLOCK>OFF. This will turn off the clock in standby mode so the phone will not freeze. Display will be blank in standby mode, but you can just press one on the volume buttons to illuminate, and display the clock.
seguy
W810 black
Joined: Dec 21, 2005
Posts: 85
From: Central United States
PM
Posted: 2006-04-29 01:08
Reply with quoteEdit/Delete This PostPrint this post
Also, doing a master reset, or a software update, should not change the status of your sim lock. If you bought it unlocked, it should stay unlocked regardless.
rallyevo3
W800
Joined: Apr 28, 2006
Posts: 6
PM
Posted: 2006-04-30 22:18
Reply with quoteEdit/Delete This PostPrint this post
Thanks Seguy that't so helpful... I'm nervous about changing the software as I have read horror stories on the forum about is wrecking the phone.. I'll try turning the clock off

Ian
BobaFett
R520 copper
Joined: Jan 06, 2004
Posts: > 500
From: Kamino (wish it would be Lund)
PM, WWW
Posted: 2006-04-30 22:19
Reply with quoteEdit/Delete This PostPrint this post
horros story? hard to believe if u let it flash or upgrade in an sE service or pertner service, the fone goes wrong...
Aquila non capit muscas - /// 4ever!

/// Ericsson Forum
rallyevo3
W800
Joined: Apr 28, 2006
Posts: 6
PM
Posted: 2006-04-30 23:13
Reply with quoteEdit/Delete This PostPrint this post
just decided to be a devil and upgrade the sotware using the update service software... my phone has R1AA008 software but it said I had the latest sotware and an update wasn't available?

What do you make of that?
BobaFett
R520 copper
Joined: Jan 06, 2004
Posts: > 500
From: Kamino (wish it would be Lund)
PM, WWW
Posted: 2006-04-30 23:15
Reply with quoteEdit/Delete This PostPrint this post
here are some useful datas:

http://www.esato.com/board/viewtopic.php?topic=92737&start=0
Aquila non capit muscas - /// 4ever!

/// Ericsson Forum
rallyevo3
W800
Joined: Apr 28, 2006
Posts: 6
PM
Posted: 2006-04-30 23:55
Reply with quoteEdit/Delete This PostPrint this post
Thanks but that says there is a later version of software than mine but I can't download it for some reason!!
BobaFett
R520 copper
Joined: Jan 06, 2004
Posts: > 500
From: Kamino (wish it would be Lund)
PM, WWW
Posted: 2006-04-30 23:57
Reply with quoteEdit/Delete This PostPrint this post
i noticed it aswell, that sE web dont offers the latest fw versions, donnow why. no chance that u can visit an sE shop?
Aquila non capit muscas - /// 4ever!

/// Ericsson Forum
rallyevo3
W800
Joined: Apr 28, 2006
Posts: 6
PM
Posted: 2006-04-30 23:59
Reply with quoteEdit/Delete This PostPrint this post
maybe but won't they charge me? I bought the phone from Ebay so have no invoice and therefore no warranty!!
BobaFett
R520 copper
Joined: Jan 06, 2004
Posts: > 500
From: Kamino (wish it would be Lund)
PM, WWW
Posted: 2006-05-01 00:01
Reply with quoteEdit/Delete This PostPrint this post
i see. well, dont u know anybody who works in a mobile shop and can do it for u?
Aquila non capit muscas - /// 4ever!

/// Ericsson Forum
Access the forum with a mobile phone via esato.mobi