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SE has stupid Service! |
bl3ach
Joined: Apr 16, 2006
Posts: 248
From: I came from my mum's stomach!
PM |
I bet all u guys would know if u have sented a request or for a decent reply, everytime u ask SE somthing on email they reply u with crap, short responds they always say it like its not their fault and take it to this and there its annoying sick of SE service, we pay big bucks on SE and yet they cant pay us shit back with their service.
agree?!
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[ This Message was edited by: bl3ach on 2006-04-19 15:07 ] |
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pow1990
Joined: Aug 29, 2005
Posts: 277
From: Maidstone, Kent England
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dont swear plz!
yer i agree with you maybe you should write a complaint?
be funny if they sent you a rubbishy email back
pow |
mart89
Joined: Sep 25, 2005
Posts: 137
From: the netherlands
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Well i agree about the email service thing but the "real life" service is great if you ask me, all my repairs so far were done free and fast so...  |
awave
Joined: Feb 11, 2006
Posts: > 500
From: United Kingdom
PM |
it would be quite funny if they just sent out random emails that had been written years and years ago...if they sent an email to you...might say something like erm....dunno actually lol - well it not really funny but it would show that se support is shit! - never had to deal with them personally, because i payed for a phone like 3 weeks ago...se v600i - always had free ones before so i can't complain! |
Gigs
Joined: Jan 19, 2004
Posts: > 500
From: The planet Snibertron!
PM, WWW
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Like any tech support you'll get your good peopel and bad people really. |
bl3ach
Joined: Apr 16, 2006
Posts: 248
From: I came from my mum's stomach!
PM |
no man its with anyone emailing to the  service. its gay! i reakon they are auto messages that is randomly select for ur situation! lame!!!! and all they tell u in every email is to take it to the neast service centre. neastest my ass it takes me 1 hours to get there! |
Pradhika
Joined: Jan 11, 2005
Posts: > 500
From: India
PM |
Not just se. Any manufacturer for that matter dont give a damn to customers. Their goal is to sell the product and gain more in turn to spend on adds. Till you purchase the sellers are at your feet. Then you have to be at their mercy. Thats the latest attitude of selling market.
This message was posted from a WAP device |
bl3ach
Joined: Apr 16, 2006
Posts: 248
From: I came from my mum's stomach!
PM |
=="
lame.... 
but good call i like it 
why do they do that its stupid! they should treat us as customers as well as their Boss. |
rockygali
Joined: Nov 21, 2005
Posts: > 500
From:
PM, WWW
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eerrr well not as their boss actually but i guess the one that pays them...
well about the technical stuff i guess the email responses are pre-programmed for general situations... not the specific ones... so they hired these staffs to repond to the call, which these so called staff arent that customer friendly.. they just work their silly butts and get paid.
but somehow SE made this online update service which in return others quam about being sluggish and quite unuseful... knowing the fact that theyre just silly and lazy enough to find out that it was part of their mistakes...
and then again theres this third party softwares that always do the job for those hardworking customers that loved the product they bought.
SO... yes SE service sux.. even at my place.. BUT! yacking about it doesnt help a bit. SE makes gud stuff... thats why they make money.. lots of em.
lesson learned.. if the first company let you down.. go to the next! but be sure youre over with it... IMO still makes good phone... not that good service after sales, but still cant get work arounds...
and YES! service SUX, and its quite stupid... but please.. stop yacking about it.. we all know that.
"Darkness is the absence of light.. and not the opposite..." |
bl3ach
Joined: Apr 16, 2006
Posts: 248
From: I came from my mum's stomach!
PM |
good call i like it
but i want to complaint!!!!!!!
i want to rip their eye balls out!  |
tendy
Joined: Jun 20, 2004
Posts: 13
From: Oz
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SE might have the a lousy tech support, but their servicing is really great. fast turnaround and reliable.
Others like motorola and nokia never have good ones too.
That is why esato is great since you can get so many resources here.
Those lower level tech support knows less than most of the members here.
just my 2 cents |
bl3ach
Joined: Apr 16, 2006
Posts: 248
From: I came from my mum's stomach!
PM |
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*Jojo*
Joined: Oct 15, 2003
Posts: > 500
PM |
I never tried mailing online . . . but the authorized service centers they have here at my end are GOOD ! |
BobaFett
Joined: Jan 06, 2004
Posts: > 500
From: Kamino (wish it would be Lund)
PM, WWW
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here in innsbruck is only one service for sE, but they send all the fones to vienna, cos there isnt any auth se service within 200 kms...
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*Jojo*
Joined: Oct 15, 2003
Posts: > 500
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@boba - service center at my end is just a walkin' distance . . . but will take me 2 months to . . . reach it  !
[addsig] |
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Posted: 2006-04-19 16:06
