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Fatal crash after recording movies |
ed_welch
Joined: Apr 09, 2006
Posts: 9
PM |
I was recording movies with my W550i and when I tried to view the movie I had created the phone hung and then rebooted. I tried to open the folder a second time and again the phone hung and reboot, but this time it came up with the installation wizard and it wiped all my settings and deleted my contacts. Now when I connect to PC an "error new found hardward" message comes up and I can not connect to the PC.
It connects in file mode alright, but phone mode doesn't work.
I think that the problem might have been caused when you record a movie and don't have enough memory.
Another funny thing I noticed after the fatal crash is that the "phone status" message when you press the volumn control says that the phone is a K700 (it used to say w550i)
SE support tell me that if I try to upgrade the firmware it might fix the problem, but I think I am already on latest version.
Anyone else have similar problems? | |
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Sammy_boy
Joined: Mar 31, 2004
Posts: > 500
From: Staffordshire, United Kingdom
PM, WWW
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Is that video file still on the phone? Try deleting that, as it may be corrupt.
Also try turning the phone off, removing the battery for a couple of minutes then re-inserting it and powering the phone on, see if that makes any difference.
"All it takes for evil to flourish is for good men to do nothing" - Edmund Burke
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ed_welch
Joined: Apr 09, 2006
Posts: 9
PM |
Of coarse I tried that. I also tried doing a master reset and reinstalling PC suite | |
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Posted: 2006-04-09 14:04
