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Author Help with after-update firmware problems (k750)
snowdevl
K750
Joined: Feb 11, 2006
Posts: 172
From: Auckland, New Zealand
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Posted: 2006-03-20 15:13
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Hey everyone...

Just updated my k750i from R1A008 to the new one using SEUS, the phone worked PERFECTLY just before the 'upgrade' which went well, updated successfully, but now my up, down and left joystick buttons arent working, the on/off button isnt working, and the phone is going slower than before.

HELLLP!
I'd run a mile for a snowdevl!
snowdevl
K750
Joined: Feb 11, 2006
Posts: 172
From: Auckland, New Zealand
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Posted: 2006-03-20 15:23
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Just tried re-updating, didnt help.

:S
I'd run a mile for a snowdevl!
SE Rules
K850 Blue
Joined: Oct 07, 2004
Posts: 398
From: London
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Posted: 2006-03-20 15:29
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Have you tried a recovery? If that fails, looks like its time for a visit to the Carphone Warehouse!
Cheers
Want to stretch your mind?
Try this if you dare!!!
Philips Diga > Nokia 3210 > Nokia 3650 > K750 > Nokia N80 > K800 > K850
serg
Xperia Neo Black
Joined: Jan 04, 2002
Posts: 83
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Posted: 2006-03-20 15:31
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strange...but try full reset first and reflash your phone with seus one more time, if problems continue, only service center can help you i think. But do backup all your music, photos and numbers, some melodies will go away too after full reset, but you can get them back from backups

[ This Message was edited by: serg on 2006-03-20 14:34 ]
snowdevl
K750
Joined: Feb 11, 2006
Posts: 172
From: Auckland, New Zealand
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Posted: 2006-03-20 15:43
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Haha, I was really hoping to avoid a reset, will wait for any more suggestions, and if necessary will have to backup and reset.

Can access all the features still, and its just down and right that arent working, so can do basically everything (except games and stuff) but it takes ages only using the up and left keys, and no softkeys

How do I backup files? Just connect thru usb cable and copy them all to computer?
I'd run a mile for a snowdevl!
stevemiddie
D750
Joined: Jan 14, 2006
Posts: 105
From: How the hell did i end up in D
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Posted: 2006-03-20 17:05
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Yes mate. I use MyPhoneexplorer which is excellent and free of course. Good luck with the phone
First ever SE and chuffed to bits But i still love my 8890
snowdevl
K750
Joined: Feb 11, 2006
Posts: 172
From: Auckland, New Zealand
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Posted: 2006-03-22 07:08
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Ok, full master reset didnt work.

The funny thing is, the phone still knows im pressing the buttons, cos I can still hear the 'click' key sound when i press the joystick down or right, but the phone doesnt respond...

Also, 1,2 and 3 dont work, which makes it really hard to text/sms, and type in phone numbers


Can anyone else help? I really cant afford to take it in for repair.

HOW CAN UPGRADING FIRMWARE CAUSE THIS?!?! GRRRRRRR
I'd run a mile for a snowdevl!
snowdevl
K750
Joined: Feb 11, 2006
Posts: 172
From: Auckland, New Zealand
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Posted: 2006-03-22 14:20
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Anyone???

I think i'm just gonna fix this (somehow) and sell the phone off. I've had 2 k750's and both have been nothing but trouble. Might get a Moto E1 ROKR instead...

numb
K850 Blue
Joined: Feb 07, 2005
Posts: > 500
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Posted: 2006-03-22 14:46
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I seriously dont understand how all this could be caused by a firmwareupgrade that completed with no problems. I understand that it happened within a timeframe causing you to beleive it was due to the firmwareupgrade, but it sounds much more to me like moisturedamage and the timeframe is coincidental.
snowdevl
K750
Joined: Feb 11, 2006
Posts: 172
From: Auckland, New Zealand
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Posted: 2006-03-22 15:06
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Moisture damage? In summer in NZ, while the phone was kept in my mostly empty, and very dry bedroom?

Sounds unlikely to me hehe

Note that I was using my phone immediatly before the firmware upgrade, sent a txt message like literally 30seconds before I powered it off and removed the battery, sim etc, and the phone was working PERFECTLY. As soon as the upgrade completed, put sim back, power on, and the buttons I had just used a few min ago were not working.

I'd run a mile for a snowdevl!
snowdevl
K750
Joined: Feb 11, 2006
Posts: 172
From: Auckland, New Zealand
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Posted: 2006-03-22 15:19
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Just tried reinstalling firmware, got to the screen where i plug the cable in, did so, waited bout 30sec, then it decides to tell me to release 'c', which i did, waited a min or so, and it just goes back to the start. Repeated 4 times. It worked before...

F#ck it ... i've had about enough of this now.. Just gonna cut my losses and get another brand phone, hard to do when your a student earning just enough money to pay for petrol each week (took me fricken ages to save for this phone)..

Who wants a cheap faulty k750i? (must be in nz)

_________________
I'd run a mile for a snowdevl!

[ This Message was edited by: snowdevl on 2006-03-22 14:20 ]
>500
Vivaz Black
Joined: Jan 24, 2006
Posts: > 500
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Posted: 2006-03-23 08:16
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heya,
I cant even get past the stage where it has start or exit. I click start nothing happens. So i wait ages and nothing. It worked once the other day but said my phone was up to date. Vodafone branded are a little slow with the updates though. Any one know how i can fix this???
snowdevl
K750
Joined: Feb 11, 2006
Posts: 172
From: Auckland, New Zealand
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Posted: 2006-03-23 08:38
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I had that problem on my previous k750i. I replaced it with this one, and it worked good, until now.

So many things going wrong, looking at getting a Nokia 6280 instead cos i've had enough of SE (until they sort out their buggy phones)...
I'd run a mile for a snowdevl!
dreuzel
T68 gold
Joined: Mar 20, 2006
Posts: 46
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Posted: 2006-03-23 15:36
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tried updating with my new but buggy K750i
All drivers installed from the update ericsson site (NO CDROM!)
It comes to updating (R 1N035) it says the thing is already up to date
I tell it to continue.... it downloads and updates untill it says update successfull.


After a restart : it mentons STILL THE SAME VERSION R 1N035
NO change
It mentions R 1N035
prgCXC 1250035_EU_2_CL R 1N035
software versie voor ITP CXC 125 932 R1J
aanpassing CDA 102338/27 R19A
cxc 125953 R 1N)35 VFE_3
Contend version PA19

I tried this repeatably no reaction
it is clearly an olf firmware the memory stick is getting corrupted 1 on 4 files are realy stored on the memory stick

Is there anything I can do to correct the problem
or upgrade the software I'm getting desperate

snowdevl
K750
Joined: Feb 11, 2006
Posts: 172
From: Auckland, New Zealand
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Posted: 2006-03-27 16:14
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Bit of a new development...

I tried playing Super Real Tennis and the 'right' button makes the character move right AND up. The 'down' button makes the character move down AND left.

So the buttons ARE still working, but not properly.

Also this doesnt explain why the other buttons arent working...


I tried reinstalling the firmware (again) but now it wont work AT ALL, because the 'C' button doesnt work, so when I connect the phone to the computer while holding the 'C' button it just connects to the file viewer.

Looks like im gonna have to take it in for repair right?
I'd run a mile for a snowdevl!
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